Onelogin Status

June 8, 2026 7:10AM PDT Investigating - Reports of service disruption for radius authentication June 8, 2026 8:48AM PDT Investigating - OneLogin Engineers have identified issues affecting radius services. We are actively investigating the issue June 8, 2026 9:54AM PDT Monitoring - The issue impacting the radius service has been resolved. We will continue to monitor the situation June 8, 2026 2:06PM PDT Resolved - Issue identified and resolved. More information will be available via RCA.

May 27, 2026 1:59PM PDT Investigating - The OneLogin Support portal is down for EU and US. OneLogin platform and infrastructure is functional. Admins can not submit support cases. Cases can still be created via calling into the Regional support number. May 27, 2026 2:38PM PDT Identified - This issue has been identified, teams are working to resolve. Cases can still be submitted regionally via telephone. OneLogin status can be viewed at- https://status.us.onelogin.com/ The next update will be in one hour unless resolved, OneLogin functionality remains. May 27, 2026 3:38PM PDT Identified - Our teams are actively working to resolve the issue. Support cases can still be submitted via regional phone support. Contact numbers are available at: https://support.oneidentity.com/contact-support OneLogin service status can be monitored at: https://status.us.onelogin.com/ At this time, OneLogin functionality remains available. May 27, 2026 6:43PM PDT Resolved - The issue has been resolved.

May 25, 2026 2:10PM PDT Investigating - OneLogin Engineers have identified an issue with Smart Hooks. Some customers may be experiencing degraded performance. We are working to quickly restore service. May 25, 2026 3:20PM PDT Monitoring - The issue impacting the Smart Hooks has been resolved. We will continue to monitor the situation. May 25, 2026 4:06PM PDT Resolved - OneLogin has successfully restored service, if you are still experiencing a service disruption please contact Customer Support. An RCA will be issued shortly.

April 24, 2026 1:19AM PDT Scheduled - OneLogin will be performing scheduled maintenance lasting up to one (1) hour on April 24th, 2026, from 8:30 a.m. to 9:30 a.m. UTC. during which time production traffic will be incrementally routed to upgraded network infrastructure. This maintenance is part of our ongoing efforts to strengthen platform performance and reliability. Customers are not expected to experience any service disruptions during the maintenance window. This maintenance will include the below services - Admin Service - AWS CLI - MFA - OneLogin Desktop and PKI - OneLogin Portal - OneLogin Protect/SMS - Single Sign On Service - Smarthooks - Trusted IDP If any issues arise during the maintenance period please contact OneLogin support to raise a support case. April 24, 2026 1:33AM PDT Active - Scheduled Release maintenance is starting now April 24, 2026 2:29AM PDT Completed - Scheduled Release maintenance is successfully completed now

April 23, 2026 1:17AM PDT Scheduled - OneLogin will be performing scheduled maintenance lasting up to one (1) hour on April 23rd, 2026, from 8:30 a.m. to 9:30 a.m. UTC. during which time production traffic will be incrementally routed to upgraded network infrastructure. This maintenance is part of our ongoing efforts to strengthen platform performance and reliability. Customers are not expected to experience any service disruptions during the maintenance window. This maintenance will include the below services - Admin Service - AWS CLI - MFA - OneLogin Desktop and PKI - OneLogin Portal - OneLogin Protect/SMS - Single Sign On Service - Smarthooks - Trusted IDP If any issues arise during the maintenance period please contact OneLogin support to raise a support case. April 23, 2026 1:28AM PDT Active - Scheduled Release maintenance is starting now April 23, 2026 2:21AM PDT Completed - Scheduled Release maintenance is successfully completed now

April 20, 2026 7:20AM PDT Investigating - Some users are experiencing issues with redirects for the Status and Marketing webpages under OneLogin.com April 20, 2026 7:22AM PDT Investigating - For status updates for all infrastructure, it can be viewed at https://onelogin.status.io/ April 20, 2026 8:25AM PDT Identified - We have identified the issue and are working to resolution. April 20, 2026 8:59AM PDT Resolved - Issue is resolved and status page is available now

April 16, 2026 6:40AM PDT Investigating - OneLogin Engineers have identified issues affecting Single sign on services. We are actively investigating the issue April 16, 2026 6:52AM PDT Identified - OneLogin Engineers have mitigated the issue and the services have been restored. We will continue to monitor the services. April 16, 2026 7:42AM PDT Monitoring - We are continuing to monitor the services April 16, 2026 8:44AM PDT Resolved - OneLogin engineers have confirmed that all the services are restored and operational as expected.

April 16, 2026 12:15AM PDT Scheduled - OneLogin will be performing scheduled maintenance lasting up to 2 hours on April 16th, 2026, from 7:15 a.m. to 9:15 a.m. UTC. during which time production traffic will be incrementally routed to upgraded network infrastructure. This maintenance is part of our ongoing efforts to strengthen platform performance and reliability. Customers are not expected to experience any service disruptions during the maintenance window. This maintenance will include the below services - Admin Service - AWS CLI - MFA - OneLogin Desktop and PKI - OneLogin Portal - OneLogin Protect/SMS - Single Sign On Service - Smarthooks - Trusted IDP If any issues arise during the maintenance period please contact OneLogin support to raise a support case. April 16, 2026 12:16AM PDT Active - Scheduled maintenance is starting now April 16, 2026 2:18AM PDT Completed - Scheduled maintenance is successfully completed

April 14, 2026 12:22PM PDT Investigating - OneLogin Engineers have identified an issue with Admin Services. Some customers may be experiencing degraded performance. We are working to quickly restore service. April 14, 2026 1:04PM PDT Identified - OneLogin team has identified the issue and applied the fix to restore the service April 14, 2026 1:06PM PDT Monitoring - OneLogin Engineers have restored the services and we are currently monitoring April 14, 2026 1:16PM PDT Resolved - Incident is resolved now

April 14, 2026 12:25AM PDT Scheduled - OneLogin will be performing scheduled maintenance lasting up to two (2) hours on April 14th, 2026, from 7:30 a.m. to 9:30 a.m. UTC. during which time production traffic will be incrementally routed to upgraded network infrastructure. This maintenance is part of our ongoing efforts to strengthen platform performance and reliability. Customers are not expected to experience any service disruptions during the maintenance window. This maintenance will include the below services - Admin Service - AWS CLI - MFA - OneLogin Desktop and PKI - OneLogin Portal - OneLogin Protect/SMS - Single Sign On Service - Smarthooks - Trusted IDP If any issues arise during the maintenance period please contact OneLogin support to raise a support case. April 14, 2026 12:30AM PDT Active - Scheduled Release maintenance is starting now April 14, 2026 2:52AM PDT Completed - Scheduled Release maintenance is successfully completed now