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Payments, tax, and subscription management for software businesses.
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Maintenance
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Official status checked
Paddle has active maintenance
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 4h 5m | Yes | Minor | ||
| 33m | Yes | Minor | ||
| 47m | Yes | Major | ||
| 0m | Yes | Minor | ||
| 4h 9m | Yes | Minor | ||
| 57m | Yes | Minor | ||
| 21m | Yes | Minor | ||
| 46h 30m | Yes | Major |
Uptimus monitors Paddle through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 38 monitored components, 31 indexed incidents, 1 maintenance windows and 5 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Paddle. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Paddle or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 31 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Issue affecting metrics and reporting in the seller dashboard”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 38 Paddle components: Production - Billing, Production - Classic, Sandbox - Billing, Sandbox - Classic. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
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Planned work published by the official provider.
We will be performing scheduled maintenance on the database that supports payment processing on Monday, October 5th, 2026, starting at 07:00 UTC. The maintenance is expected to be completed by 08:00 UTC. During this maintenance window, some services may experience brief interruptions or degraded performance. Payments taken through Checkout, subscription renewals, refunds and payment method updates may fail for a short period and can be retried. Webhooks for payment events may be delayed and will be delivered once the maintenance is complete. Sandbox is not affected. We do not anticipate any data loss or long-term disruption, but if you have any questions or concerns, please contact our Customer Support team at [email protected].
Started Oct 21, 2026, 09:39 PM UTC · Ongoing
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Paddle | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Paddle | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Paddle reports normal operation. 0 reports were recorded for Paddle in the last 24 hours. Last official check: .
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