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Status
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Service
Field workflow platform for technicians to improve productivity and accuracy.
Source
auto
Category
Productivity
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 36m ago
9
Components
0
Active incidents
0
Maintenance
16.67%
90d uptime
TrueContext Salesforce Integration Disruption
May 8, 12:48 PM
Normalized official status-page data for incidents, maintenance, components, and history.
16.67%
Known uptime
6 known history days
9
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
44
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Admin Console
Operational
Advanced Analytics
Operational
Customer Feedback Forms
Operational
Document Generation
Operational
Form Builder
Operational
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
2
outage days
3
maintenance days
84
unknown days
Latest outages and degradations detected from the official status page.
Salesforce connectivity has been restored. Customers with broken Salesforce Connections are required to reconnect their Connection, after which functionality will return. If you are still experiencing issues after reconnecting, please contact support.
This incident has been resolved.
This incident has been resolved.
**Service Degradation Update - October 1-2, 2025** Given the service degradation over the past two days, we wanted to provide detail on what happened and our path forward. **Incident 1 - October 1** At 11:30am EDT, we detected excessive pressure on our persistence store. We immediately rolled back a change released earlier that morning and performed manual actions to reduce system pressure. Service incrementally recovered to normal operation within one hour. We removed all changes from the prior 24 hours to investigate further, and those changes currently remain removed. **Incident 2 - October 2** At 10:00am EDT, approximately 30 minutes after deploying a new changeset, we noticed degraded response times, though not as severe as the prior day. We immediately initiated a rollback, which did not resolve the issue. A second, more extensive rollback also had no effect. Further analysis indicated the issue was likely triggered by increased activity volume during weekday morning hours rather than our code deployments. Given the reduced severity of this incident, we were able to investigate more thoroughly while maintaining acceptable service levels. We manually restored full system operation by early afternoon. **Current Status and Next Steps** * We have identified potential root causes and are actively investigating * Out of an abundance of caution, all code deployments are paused until we conclusively identify the root cause * We are implementing additional monitoring to detect similar issues earlier * We have created an additional response playbook with mitigation measures to resolve this type of incident more quickly We apologize for the disruption this has caused. We are committed to identifying and safely resolving the underlying root causes to prevent recurrence.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Prontoforms status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.truecontext.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Showing 1 to 9 of 9 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Admin Console Viewing and updating your data and configurations within the ProntoForms Admin Console. | Operational | Component | Not recorded |
Form Builder Authoring new forms or updating existing forms. | Operational | Component | Not recorded |
Mobile App Communications Syncing communication between the Mobile Applications and the ProntoForms Cloud. | Operational | Component | Not recorded |
Submission Processing Processing Submissions received from the field. | Operational | Component | Not recorded |
Document Generation Generation of output documents (PDF, HTML, Word, etc.) from ProntoForms Submissions. | Operational | Component | Not recorded |
Scheduled Jobs Automated jobs running within the ProntoForms Cloud. Ex. Data Source fetching, Scheduled Data exports, Data Destination execution, Advanced Analytics processing | Operational | Component | Not recorded |
Customer Feedback Forms Using and submitting forms via the Customer Feedback Forms browser-based web application. | Operational | Component | Not recorded |
Advanced Analytics Syncing data to the Advanced Analytics engine or viewing Dashboards/Reports within the Advanced Analytics interface. | Operational | Component | Not recorded |
Public REST API Execution of REST API calls from your system to the ProntoForms Cloud. | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Related status pages based on category, adapter type, and operational history.
Prontoforms is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
