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Billing and PSA solutions for Service Providers.
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Maintenance
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Revio has active maintenance
Official provider statusOfficial maintenance active
Scheduled Maintenance: Access & Permissions Service Update — On Monday, September 14, we're replacing the service that manages user access and permissions in Rev.io. This resolves the main cause of the 403 and access errors some customers have run into over the past few weeks. There's nothing you need to do to prepare. Our team will be monitoring the rollout closely from start to finish. We'll keep this notice updated as the rollout progresses. If you notice anything unusual during the update window, just click the “Help & Support” button in Rev.io and we'll jump on it.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 20h 30m | Yes | Major | ||
| 5m | Yes | Major | ||
| 3h 40m | Yes | Minor | ||
| 3h 41m | Yes | Minor | ||
| 1h 34m | Yes | Minor | ||
| 22m | Yes | Major | ||
| 3h 40m | Yes | Minor | ||
| 4h 45m | Yes | Major |
Uptimus monitors Revio through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 37 monitored components, 52 indexed incidents, 55 maintenance windows and 20 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Revio. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Revio or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Degraded Billing Performance”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 37 Revio components: AWS s3-us-east-2, Avalara Avalara CloudConnect, Client Data Cluster A01, File Transfer. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
The scheduled maintenance has been completed.
Started Sep 16, 2026, 01:00 AM UTC · Resolved Sep 16, 2026, 03:00 AM UTC
On Monday, September 14, we're replacing the service that manages user access and permissions in Rev.io. This resolves the main cause of the 403 and access errors some customers have run into over the past few weeks. There's nothing you need to do to prepare. Our team will be monitoring the rollout closely from start to finish. We'll keep this notice updated as the rollout progresses. If you notice anything unusual during the update window, just click the “Help & Support” button in Rev.io and we'll jump on it.
Started Sep 14, 2026, 10:00 AM UTC · Ongoing
The scheduled maintenance has been completed.
Started Aug 19, 2026, 01:00 AM UTC · Resolved Aug 19, 2026, 03:00 AM UTC
The scheduled maintenance has been completed.
Started May 20, 2026, 01:00 AM UTC · Resolved May 20, 2026, 02:00 AM UTC
The scheduled maintenance has been completed.
Started Jul 16, 2025, 01:00 AM UTC · Resolved Jul 16, 2025, 01:30 AM UTC
The scheduled maintenance has been completed.
Started Feb 21, 2025, 12:00 PM UTC · Resolved Feb 21, 2025, 12:30 PM UTC
The scheduled maintenance has been completed.
Started Feb 11, 2025, 12:00 PM UTC · Resolved Feb 11, 2025, 12:30 PM UTC
The scheduled maintenance has been completed.
Started Jan 14, 2025, 12:00 PM UTC · Resolved Jan 14, 2025, 12:30 PM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Revio | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Revio | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Revio reports ongoing maintenance. Components reported as affected: Applications, PSA Module. 0 reports were recorded for Revio in the last 24 hours. Last official check: .
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