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Last checked Sep 8, 10:53 PM UTC

Shelfio status

Next-generation knowledge management with accurate GenAI answers.

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Operational

Source: official status page

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OverviewActivityHistoryCommunityAbout

Shelfio service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

Shelfio activity

Loading reports… · Last 24 hours

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by Uptimus
————Now
  • No problems detected
  • Possible problems
  • Problems detected
  • Early warning
  • Official incident

Small green bars: normal status (illustrative). Taller bars: report activity.

Waiting for data

Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

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15-minute report intervals · UTC
StartEndReportsStatus

Latest activity

Last 24 hours
  1. Official status checked

    All systems operational

    Official provider status
    Sep 8, 10:53 PM UTC

Shelfio outage reports

0 outage reports in the last 24 hours.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Get notified about Shelfio outages

Monitor Shelfio with Uptimus and get alerts when its status changes.

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Shelfio outage map

Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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Shelfio outage map

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Shelfio status history

Official status observations, not measured service uptime.

Last 60 daysDaily history
Loading history…
——
  • Operational
  • Issues
  • Outage
  • Maintenance
  • No data

Shelfio components

Component nameStatus
Shelfio Shelf: CA Region — Integrations statusUp
Shelfio Shelf: UK region — Integrations statusUp
Shelfio Shelf: EU Region — Integrations statusUp
Shelfio Shelf: EU Region — Authentication statusUp
Shelfio Shelf: CA Region — Authentication statusUp
Shelfio Shelf: UK region — Authentication statusUp
Shelfio Shelf: US Region — Integrations statusUp
Shelfio Shelf: US Region — Authentication statusUp
Shelfio Shelf: EU Region — Viewing Content & Search statusUp
Shelfio Shelf: UK region — Viewing Content & Search statusUp

Shelfio incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history
Incident nameDurationStartedUTCAcknowledgedSeverity
Official status·Resolved0mJun 23, 202612:00 PM UTCYesUnknown
Official status·Resolved4h 29mNov 3, 20252:15 PM UTCYesMinor
Official status·Resolved16h 2mOct 20, 20252:16 PM UTCYesMajor
Official status·Resolved3h 26mOct 20, 20256:48 AM UTCYesCritical
Official status·Resolved41mOct 17, 20253:22 PM UTCYesMinor
Official status·Resolved3h 29mSep 12, 20254:30 PM UTCYesCritical
Official status·Resolved1h 57mSep 10, 20252:38 PM UTCYesCritical
Official status·Resolved30mSep 2, 20256:26 PM UTCYesMajor

Community Discussion

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About Shelfio monitoring on Uptimus

Uptimus monitors Shelfio through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 32 monitored components, 50 indexed incidents, 15 maintenance windows and 2 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Shelfio. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Shelfio

Get notified when Shelfio or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Intermittent app loading issues”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 32 Shelfio components: Integrations, Integrations, Integrations, Authentication. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Scheduled maintenance

Planned work published by the official provider.

  1. ✓

    Content Analytics Database Maintenance

    Resolved

    The scheduled maintenance has been completed.

    Started Feb 7, 2026, 09:00 AM UTC · Resolved Feb 7, 2026, 11:00 AM UTC

  2. ✓

    Scheduled Maintenance - ElasticSearch

    Resolved

    The scheduled maintenance has been completed.

    Started Nov 15, 2025, 08:00 AM UTC · Resolved Nov 15, 2025, 02:00 PM UTC

  3. ✓

    Scheduled Maintenance - ElasticSearch (EU Region)

    Resolved

    The scheduled maintenance has been completed.

    Started Nov 8, 2025, 12:00 PM UTC · Resolved Nov 8, 2025, 06:00 PM UTC

  4. ✓

    Self‑Service Portals core packages major version upgrades

    Resolved

    The scheduled maintenance has been completed.

    Started Nov 7, 2025, 10:30 AM UTC · Resolved Nov 7, 2025, 11:30 AM UTC

  5. ✓

    Search Functionality - Scheduled Maintenance

    Resolved

    Maintenance finished successfully. We deployed a major upgrade to our search infrastructure, increasing capacity and resilience in the US region. Search remained available throughout the window and is operating normally.

    Started Oct 20, 2025, 09:30 PM UTC · Resolved Oct 20, 2025, 09:39 PM UTC

  6. ✓

    Content Publication Workflow Scheduled Maintenance on Friday, January 24

    Resolved

    The scheduled maintenance has been completed.

    Started Jan 24, 2025, 04:00 AM UTC · Resolved Jan 24, 2025, 08:29 PM UTC

  7. ✓

    Search Copilot: Maintenance Mode

    Resolved

    The scheduled maintenance has been completed.

    Started Jul 12, 2024, 08:07 AM UTC · Resolved Jul 12, 2024, 12:24 PM UTC

  8. ✓

    CDN rebuild

    Resolved

    The scheduled maintenance has been completed.

    Started Apr 28, 2024, 10:00 AM UTC · Resolved Apr 28, 2024, 10:16 AM UTC

Maintenance notifications
Receive alerts when Shelfio publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 15 maintenance windows from the available Shelfio history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Recovery notifications
Know when Shelfio or an affected component returns to healthy operation after an issue or outage. The current page contains 2 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Status messages
Uptimus stores the incident headline published by Shelfio and presents it with the normalized service status. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Intermittent app loading issues”.
Status details
Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Between 23 Jun 12:00 UTC and 25 Jun 19:00 UTC, we experienced intermittent errors in core resource fetching. This caused a small percentage of requests to fail, which in some cases resulted in users seeing a white screen instead of the app. The incident aff…”.
Component status filtering
Choose all components or only the Shelfio products you use. Official alerts then respect that component selection. Uptimus currently tracks 32 Shelfio components: Integrations, Integrations, Integrations, Authentication. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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Comparison

Uptimus vs Downdetector for Shelfio

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Shelfio
Comparison criteriaUptimusDowndetector
Community outage reports for ShelfioIncludedIncluded
Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
24-hour report activity and regional outage viewIncludedIncluded
One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
Email, push and webhook alerts from the same workspaceIncludedSeparate product
Official incident updates and status timeline for ShelfioIncludedUser-report led
Component health and maintenance windows kept separateIncludedLimited on public pages
IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Shelfio reports normal operation. 0 reports were recorded for Shelfio in the last 24 hours. Last official check: Sep 8, 10:53 PM UTC.

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