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    Last checked Oct 27, 12:18 AM UTC

    Shelfio status

    Next-generation knowledge management with accurate GenAI answers.

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    Is Shelfio down?

    Operational

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      All systems operational

      Official provider status
      Oct 27, 12:18 AM UTC

    Shelfio outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Shelfio outages

    Monitor Shelfio with Uptimus and get alerts when its status changes.

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    Shelfio outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Shelfio outage map

    Loading report locations…

    Shelfio status history

    Official status observations, not measured service uptime.

    Shelfio components

    Component nameStatus
    Shelfio Shelf: CA Region — Integrations statusUp
    Shelfio Shelf: UK region — Integrations statusUp
    Shelfio Shelf: EU Region — Integrations statusUp
    Shelfio Shelf: EU Region — Authentication statusUp
    Shelfio Shelf: CA Region — Authentication statusUp
    Shelfio Shelf: UK region — Authentication statusUp
    Shelfio Shelf: US Region — Integrations statusUp
    Shelfio Shelf: US Region — Authentication statusUp
    Shelfio Shelf: EU Region — Viewing Content & Search statusUp
    Shelfio Shelf: UK region — Viewing Content & Search statusUp

    Shelfio incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved0mJun 23, 202612:00 PM UTCYesUnknown
    Official status·Resolved4h 29mNov 3, 20252:15 PM UTCYesMinor
    Official status·Resolved16h 2mOct 20, 20252:16 PM UTCYesMajor
    Official status·Resolved3h 26mOct 20, 20256:48 AM UTCYesCritical
    Official status·Resolved41mOct 17, 20253:22 PM UTCYesMinor
    Official status·Resolved3h 29mSep 12, 20254:30 PM UTCYesCritical
    Official status·Resolved1h 57mSep 10, 20252:38 PM UTCYesCritical
    Official status·Resolved30mSep 2, 20256:26 PM UTCYesMajor

    About Shelfio monitoring on Uptimus

    Uptimus monitors Shelfio through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 32 monitored components, 50 indexed incidents, 15 maintenance windows and 0 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Shelfio. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Shelfio

    Get notified when Shelfio or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Intermittent app loading issues”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 32 Shelfio components: Integrations, Integrations, Integrations, Authentication. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Community Discussion

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    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Content Analytics Database Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 7, 2026, 09:00 AM UTC · Resolved Feb 7, 2026, 11:00 AM UTC

    2. ✓

      Scheduled Maintenance - ElasticSearch

      Resolved

      The scheduled maintenance has been completed.

      Started Nov 15, 2025, 08:00 AM UTC · Resolved Nov 15, 2025, 02:00 PM UTC

    3. ✓

      Scheduled Maintenance - ElasticSearch (EU Region)

      Resolved

      The scheduled maintenance has been completed.

      Started Nov 8, 2025, 12:00 PM UTC · Resolved Nov 8, 2025, 06:00 PM UTC

    4. ✓

      Self‑Service Portals core packages major version upgrades

      Resolved

      The scheduled maintenance has been completed.

      Started Nov 7, 2025, 10:30 AM UTC · Resolved Nov 7, 2025, 11:30 AM UTC

    5. ✓

      Search Functionality - Scheduled Maintenance

      Resolved

      Maintenance finished successfully. We deployed a major upgrade to our search infrastructure, increasing capacity and resilience in the US region. Search remained available throughout the window and is operating normally.

      Started Oct 20, 2025, 09:30 PM UTC · Resolved Oct 20, 2025, 09:39 PM UTC

    6. ✓

      Content Publication Workflow Scheduled Maintenance on Friday, January 24

      Resolved

      The scheduled maintenance has been completed.

      Started Jan 24, 2025, 04:00 AM UTC · Resolved Jan 24, 2025, 08:29 PM UTC

    7. ✓

      Search Copilot: Maintenance Mode

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 12, 2024, 08:07 AM UTC · Resolved Jul 12, 2024, 12:24 PM UTC

    8. ✓

      CDN rebuild

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 28, 2024, 10:00 AM UTC · Resolved Apr 28, 2024, 10:16 AM UTC

    Receive alerts when Shelfio publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 15 maintenance windows from the available Shelfio history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Shelfio or an affected component returns to healthy operation after an issue or outage. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Shelfio and presents it with the normalized service status. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Intermittent app loading issues”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Between 23 Jun 12:00 UTC and 25 Jun 19:00 UTC, we experienced intermittent errors in core resource fetching. This caused a small percentage of requests to fail, which in some cases resulted in users seeing a white screen instead of the app. The incident aff…”.
    Component status filtering
    Choose all components or only the Shelfio products you use. Official alerts then respect that component selection. Uptimus currently tracks 32 Shelfio components: Integrations, Integrations, Integrations, Authentication. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Shelfio

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Shelfio
    Comparison criteriaUptimusDowndetector
    Community outage reports for ShelfioIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for ShelfioIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Shelfio reports normal operation. 0 reports were recorded for Shelfio in the last 24 hours. Last official check: Oct 27, 12:18 AM UTC.

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