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    Last checked Oct 26, 10:58 PM UTC

    Shiphero status

    Warehouse management system for DTC brands and 3PL providers.

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    Shiphero logo

    Is Shiphero down?

    Maintenance

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Shiphero has active maintenance

      Official provider status
      Oct 26, 10:58 PM UTC
    2. Official maintenance active

      ShipHero Scheduled Maintenance — This incident has been resolved.

      Official provider status
      Oct 11, 6:20 AM UTC
    3. Official maintenance active

      ShipHero Scheduled Maintenance — ShipHero Scheduled System Maintenance is completed. Customers may resume normal operations. Thank you, ShipHero Support

      Official provider status
      Oct 11, 6:19 AM UTC

    Shiphero outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Shiphero outages

    Monitor Shiphero with Uptimus and get alerts when its status changes.

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    Shiphero outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Shiphero outage map

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    Shiphero status history

    Official status observations, not measured service uptime.

    Shiphero components

    Component nameStatus
    ShipHero Mobile App statusUp
    ShipHero Dashboard statusUp
    Shiphero Store Integrations statusUp
    Shiphero Label Printing statusUp
    ShipHero Public API statusUp
    ShipHero Authentication statusUp
    Shiphero Miscellaneous Services statusUp
    ShipHero Ticket Support statusUp
    ShipHero MCP statusUp

    Shiphero incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved39mOct 2, 20266:37 PM UTCYesMinor
    Official status·Resolved3h 4mSep 30, 20267:10 PM UTCYesMajor
    Official status·Resolved7h 49mSep 28, 20263:06 PM UTCYesMinor
    Official status·Resolved49mAug 31, 20262:39 AM UTCYesMajor
    Official status·Resolved1h 58mJul 22, 20266:15 PM UTCYesMajor
    Official status·Resolved48mJul 10, 20263:33 PM UTCYesMinor
    Official status·Resolved7h 1mJun 26, 20265:28 PM UTCYesMinor
    Official status·Resolved1h 29mJun 3, 20262:27 PM UTCYesMinor

    About Shiphero monitoring on Uptimus

    Uptimus monitors Shiphero through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 9 monitored components, 54 indexed incidents, 31 maintenance windows and 6 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Shiphero. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Shiphero

    Get notified when Shiphero or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 54 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “General slowness”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 9 Shiphero components: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      ShipHero Scheduled Maintenance

      Maintenance

      ShipHero Scheduled System Maintenance is completed. Customers may resume normal operations. Thank you, ShipHero Support

      Started Oct 11, 2026, 05:03 AM UTC · Ongoing

    2. ✓

      ShipHero Scheduled Maintenance

      Maintenance

      This incident has been resolved.

      Started Oct 11, 2026, 04:49 AM UTC · Ongoing

    3. ✓

      ShipHero Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Mar 8, 2026, 05:00 AM UTC · Resolved Mar 8, 2026, 10:00 AM UTC

    4. ✓

      ShipHero Scheduled Wholesale BETA Maintenance

      Resolved

      Maintenance is completed. All systems are accessible.

      Started Oct 19, 2025, 05:00 AM UTC · Resolved Oct 19, 2025, 08:38 AM UTC

    5. ✓

      ShipHero Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 31, 2025, 04:00 AM UTC · Resolved Aug 31, 2025, 05:01 AM UTC

    6. ✓

      Announced Maintenance Window

      Maintenance

      This incident has been resolved.

      Started Jul 14, 2024, 04:00 AM UTC · Ongoing

    7. ✓

      ShipHero Database Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Mar 19, 2023, 02:30 AM UTC · Resolved Mar 19, 2023, 06:30 AM UTC

    8. ✓

      ShipHero Maintenance - app.shiphero.com Dashboard

      Resolved

      The scheduled maintenance has been completed.

      Started May 8, 2022, 03:30 AM UTC · Resolved May 8, 2022, 04:00 AM UTC

    Receive alerts when Shiphero publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 31 maintenance windows from the available Shiphero history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Shiphero or an affected component returns to healthy operation after an issue or outage. The current page contains 6 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Shiphero and presents it with the normalized service status. The available history contains 54 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “General slowness”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “We are closing this status and making a change to mitigate this speed issue from recurring.”.
    Component status filtering
    Choose all components or only the Shiphero products you use. Official alerts then respect that component selection. Uptimus currently tracks 9 Shiphero components: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Shiphero

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Shiphero
    Comparison criteriaUptimusDowndetector
    Community outage reports for ShipheroIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for ShipheroIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

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    Community Discussion

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    The official status page for Shiphero reports normal operation. 0 reports were recorded for Shiphero in the last 24 hours. Last official check: Oct 26, 10:58 PM UTC.