Shipstation outage history

We are currently investigating this issue.

This incident has been resolved.

ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

This incident has been resolved.

Effective August 14, 2026: Royal Mail from ShipStation is temporarily suspended for shipments from the UK to Europe. In the meantime, other European carriers remain available for your UK shipments at this time.

ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Canada Post status page here: Visit the Canada Post Status Page

Thank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding.

We are aware of an issue with the duplicate package option for multi-package shipments and are working on a fix.

This incident has been resolved.

ShipStation Engineers are aware of the technical issues impacting Stamps international labels from being created. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here . GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here . Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here .

We are aware of the following error when attempting to load ShipStation and are working on a fix. Request failed with status code 504. Url was /seller/labelproviders

This incident has been resolved.

We are aware of an issue with creating labels using Australia Post from ShipStation and are actively investigating this. In the interim, we recommend using other ShipStation carriers to continue to ship packages.

This issue has now been resolved and labels can now be created again when using Australia Post from ShipStation.

ShipStation Engineers are aware of the technical issues impacting UPS label creation. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!

This incident has been resolved.

ShipStation identified an issue that affected some merchants' ability to log in. Our engineers are currently investigating the issue.

A fix has been implemented and we are monitoring the results.

Earlier today, ShipStation identified an issue affecting some merchants' ability to log in. Our engineers have confirmed this issue should now be resolved.

ShipStation is currently experiencing performance issues due to an ongoing Shopify outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Shopify status page here: Visit the Shopify Status Page

This incident has been resolved.

ShipStation is aware of the technical issues impacting logins. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

A fix has been implemented and we are monitoring the results.

After monitoring the fix regarding ShipStation logins we have not seen any new instances of the issue and are happy to announce this has been resolved.

Effective May 26, 2026, GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has resumed operations. All pickups and drop-offs in the LAX area will proceed as expected as of this day.

We are currently monitoring an Amazon Web Services (AWS) outage that may be affecting store connectivity for ShipStation merchants. Our team is monitoring the situation closely and will provide updates as new information becomes available.

Amazon's AWS performance issue has been resolved and store connectivity functions should be fully operational for ShipStation merchants.

We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels. ETA: 30 minutes

The fix has been released for most stores. You may need to manually refresh your store in the top right

The fix has been fully released. You may need to manually refresh your store in the top right

This incident has been resolved.

ShipStation is aware of latency and address validation issues on our platform. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience.

We are continuing to work on a fix for this issue.

This incident has been resolved

We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality

This incident has been resolved.

We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.

This incident has been resolved.

We are currently investigating this issue.

We are continuing to investigate this issue.

This incident has been resolved.