Shopkeep has active maintenance.

Where does Uptimus get the official Shopkeep status?

Uptimus reads the official Shopkeep status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Shopkeep Status Page: https://status.shopkeep.com Shopkeep Home Page: http://www.shopkeep.com

Shopkeep says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Shopkeep support if the problem continues.

How can I check whether Shopkeep is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Shopkeep outages?

Add Shopkeep to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Shopkeep exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 27, 12:20 AM UTC

Shopkeep status

POS system for retail and restaurant businesses.

Experiencing an issue?

Is Shopkeep down?

Maintenance

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Latest activity

Last 24 hours

Official status checked
Shopkeep has active maintenance
Official provider status
Oct 27, 12:20 AM UTC

Shopkeep outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Shopkeep outage map

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Shopkeep outage map

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Shopkeep status history

Official status observations, not measured service uptime.

Shopkeep components

Component name	Status
Shopkeep BackOffice status	Up
Shopkeep Payment Processing — Credit Cards status	Up
Shopkeep Support — Phone status	Up
Shopkeep Integrations — QuickBooks Integration status	Up
Shopkeep Integrations — BigCommerce Integration status	Up
Shopkeep Support — Chat status	Up
Shopkeep ShopKeep.com status	Up
Shopkeep Support — Email status	Up
Shopkeep Integrations — MailChimp Integration status	Up
Shopkeep Integrations — Gift Cards Integration status	Up

Shopkeep incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	1515h 5m	Feb 6, 20263:40 PM UTC	Yes	Minor
Official statusResolved	6h 55m	Oct 20, 20251:33 PM UTC	Yes	Critical
Official statusResolved	1h 46m	Aug 21, 20256:12 PM UTC	Yes	Minor
Official statusResolved	1h 17m	Jul 2, 20255:29 PM UTC	Yes	Minor
Official statusResolved	243h 21m	Jun 30, 20254:59 PM UTC	Yes	Major
Official statusResolved	1h 8m	Jun 18, 20256:59 PM UTC	Yes	Minor
Official statusResolved	54m	Apr 29, 20257:59 PM UTC	Yes	Minor
Official statusResolved	1m	Nov 9, 20233:13 PM UTC	Yes	Minor

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About Shopkeep monitoring on Uptimus

Uptimus monitors Shopkeep through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 14 monitored components, 49 indexed incidents, 51 maintenance windows and 0 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Shopkeep. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Shopkeep

Get notified when Shopkeep or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 49 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Lightspeed Retail (S-Series) - BridgePay”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 14 Shopkeep components: BackOffice, Credit Cards, Phone, QuickBooks Integration. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

Lightspeed Retail (S-Series) scheduled database maintenance
Resolved
The scheduled maintenance has been completed.
Started Apr 15, 2026, 05:00 AM UTC · Resolved Apr 15, 2026, 07:00 AM UTC
Status Page Migration Notice
Resolved
The scheduled maintenance has been completed.
Started Feb 27, 2026, 05:00 AM UTC · Resolved Feb 27, 2026, 06:00 AM UTC
Lightspeed Retail (S-Series) scheduled database maintenance
Resolved
The scheduled maintenance has been completed.
Started Jan 30, 2026, 04:00 AM UTC · Resolved Jan 30, 2026, 07:00 AM UTC
Lightspeed Retail (S-Series) scheduled database maintenance
Resolved
The scheduled maintenance has been completed.
Started Jun 17, 2025, 07:00 AM UTC · Resolved Jun 17, 2025, 09:00 AM UTC
Lightspeed Retail (S-Series) scheduled database maintenance
Resolved
The scheduled maintenance has been completed.
Started Mar 19, 2025, 05:00 AM UTC · Resolved Mar 19, 2025, 06:00 AM UTC
Scheduled Mainenance
Resolved
The scheduled maintenance has been completed.
Started Feb 21, 2023, 09:00 AM UTC · Resolved Feb 21, 2023, 09:16 AM UTC
Back Office Scheduled Maintenance
Resolved
The scheduled maintenance has been completed.
Started Feb 14, 2023, 08:00 AM UTC · Resolved Feb 14, 2023, 12:00 PM UTC
ShopKeep eCommerce Scheduled Maintenance
Resolved
The scheduled maintenance has been completed.
Started Aug 25, 2022, 07:00 AM UTC · Resolved Aug 25, 2022, 08:00 AM UTC

Receive alerts when Shopkeep publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 51 maintenance windows from the available Shopkeep history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Shopkeep or an affected component returns to healthy operation after an issue or outage. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Shopkeep and presents it with the normalized service status. The available history contains 49 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Lightspeed Retail (S-Series) - BridgePay”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.

Component status filtering

Choose all components or only the Shopkeep products you use. Official alerts then respect that component selection. Uptimus currently tracks 14 Shopkeep components: BackOffice, Credit Cards, Phone, QuickBooks Integration. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Shopkeep

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Shopkeep
Comparison criteria	Uptimus	Downdetector
Community outage reports for Shopkeep	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Shopkeep	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Shopkeep reports normal operation. 0 reports were recorded for Shopkeep in the last 24 hours. Last official check: Oct 27, 12:20 AM UTC.

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