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    Last checked Oct 27, 12:22 AM UTC

    Sorry status

    Hosted status pages for incident workflow.

    Experiencing an issue?

    Sorry logo

    Is Sorry down?

    Degraded performance

    Having issues with Sorry?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Sorry is experiencing issues

      Official provider status
      Oct 27, 12:22 AM UTC
    2. Official incident active

      Safer email address changes for subscribers — We’ve added a confirmation step when subscribers change their email address, helping ensure your status updates reach the right person. Subscribers receive a confirmation email at their new address. Their original address stays in use until they confirm, so they can keep receiving updates while the change is pending. Their notification preferences and Component selections carry over. Subscribers can resend the confirmation email or cancel the change from their subscription preferences. Once the change is complete, we’ll also notify their previous address.

      Official provider status
      Oct 26, 9:47 AM UTC
    3. Official incident active

      Fixed: Unsubscribe links on private status pages — We’ve updated unsubscribe links in notification emails to follow the usual sign-in requirements for private status pages. After signing in, subscribers are taken straight to their preferences.

      Official provider status
      Oct 23, 10:56 AM UTC
    4. Official incident active

      A clearer view of subscriber Component selections — We’ve made it easier to review which Components your subscribers want updates about. In the subscriber list, click a subscriber’s Component count to open a searchable view of their selections. This replaces the flat list previously shown on hover, keeping Components organised under their pages and groups. Search highlights matching names and shows how many Components match, helping you find a particular selection without scrolling through a long list.

      Official provider status
      Oct 21, 2:57 PM UTC
    5. Official maintenance active

      Faster responses when listing notices through the API — Following our investigation into [this morning’s performance incident](https://status.sorryapp.com/notices/17iuudcmiar0ffb1-degraded-performance-with-the-management-ui), we’ve fixed an issue that could cause slow responses when listing incidents and maintenance notices through the Management API, particularly for pages with large notice histories. The fix is now live, and we’re seeing significantly faster responses to these API requests.

      Official provider status
      Oct 20, 2:53 PM UTC

    Sorry outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Sorry outages

    Monitor Sorry with Uptimus and get alerts when its status changes.

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    Sorry outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Sorry outage map

    Loading report locations…

    Sorry status history

    Official status observations, not measured service uptime.

    Sorry components

    Component nameStatus
    Sorry Status Pages statusUp
    Sorry Management UI statusUp
    Sorry REST API statusUp
    Sorry Monitoring Automation — Inbound Mail statusUp
    Sorry Monitoring Automation — Pingdom Sync statusUp
    Sorry Email — Email by Sorry™ statusUp
    Sorry Email — MailChimp statusUp
    Sorry Email — Mailgun statusUp
    Sorry Email — SendGrid statusUp
    Sorry Email — Postmark statusUp

    Sorry incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Unresolved14h 37mOngoingOct 26, 20269:47 AM UTCYesUnknown
    Official status·Unresolved85h 27mOngoingOct 23, 202610:56 AM UTCYesUnknown
    Official status·Unresolved129h 27mOngoingOct 21, 20262:57 PM UTCYesUnknown
    Official status·Unresolved152h 16mOngoingOct 20, 20264:07 PM UTCYesUnknown
    Official status·Resolved39mOct 20, 20269:23 AM UTCYesMinor
    Official status·Unresolved1167h 51mOngoingSep 8, 20268:32 AM UTCYesUnknown
    Official status·Unresolved1258h 34mOngoingSep 4, 20261:49 PM UTCYesUnknown
    Official status·Unresolved1287h 19mOngoingSep 3, 20269:04 AM UTCYesUnknown

    About Sorry monitoring on Uptimus

    Uptimus monitors Sorry through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 25 monitored components, 51 indexed incidents, 9 maintenance windows and 19 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Sorry. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Sorry

    Get notified when Sorry or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 51 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Safer email address changes for subscribers”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 25 Sorry components: Status Pages, Management UI, REST API, Inbound Mail. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Faster responses when listing notices through the API

      Maintenance

      Following our investigation into [this morning’s performance incident](https://status.sorryapp.com/notices/17iuudcmiar0ffb1-degraded-performance-with-the-management-ui), we’ve fixed an issue that could cause slow responses when listing incidents and maintenance notices through the Management API, particularly for pages with large notice histories. The fix is now live, and we’re seeing significantly faster responses to these API requests.

      Started Oct 20, 2026, 02:53 PM UTC · Ongoing

    2. ✓

      Routine Database Maintenance

      Maintenance

      The maintenance is now complete. Thanks for your patience.

      Started Oct 20, 2026, 09:00 AM UTC · Ongoing

    3. ✓

      Help Centre Maintenance

      Maintenance

      The maintenance is now complete. Thanks for your patience.

      Started Sep 26, 2026, 04:00 AM UTC · Ongoing

    4. ✓

      Routine Cache Maintenance

      Maintenance

      The maintenance has now been completed. We’ve double-checked everything and can confirm that all services are working just as they should. Thanks for your patience!

      Started Sep 24, 2026, 09:00 AM UTC · Ongoing

    5. ✓

      Help Centre Maintenance

      Maintenance

      The maintenance is now complete. Thanks for your patience.

      Started Sep 12, 2026, 02:00 PM UTC · Ongoing

    6. ✓

      Fixed: Maintenance message missing from the Status API

      Maintenance

      We’ve resolved a bug that caused the Status API’s state_text field to return null while a status page was under maintenance, even when a custom maintenance message had been configured. The API now returns the configured maintenance message as expected, consistent with operational and degraded states. No changes are needed to existing integrations.

      Started Sep 1, 2026, 09:47 AM UTC · Ongoing

    7. ✓

      Keeping status pages secure and up to date

      Maintenance

      We’ve updated some of the underlying technology that powers public status pages, keeping it aligned with current security and maintenance standards. It’s a behind-the-scenes improvement, so there’s nothing you need to do and no change to how your status page looks or works.

      Started Aug 12, 2026, 09:23 AM UTC · Ongoing

    8. ✓

      Routine Database Maintenance

      Resolved

      The maintenance is now complete. Thanks for your patience.

      Started Aug 11, 2026, 09:00 AM UTC · Resolved Aug 11, 2026, 09:13 AM UTC

    Receive alerts when Sorry publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 9 maintenance windows from the available Sorry history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Sorry or an affected component returns to healthy operation after an issue or outage. The current page contains 19 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Sorry and presents it with the normalized service status. The available history contains 51 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Safer email address changes for subscribers”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “We’ve added a confirmation step when subscribers change their email address, helping ensure your status updates reach the right person. Subscribers receive a confirmation email at their new address. Their original address stays in use until they confirm, so…”.
    Component status filtering
    Choose all components or only the Sorry products you use. Official alerts then respect that component selection. Uptimus currently tracks 25 Sorry components: Status Pages, Management UI, REST API, Inbound Mail. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Comparison

    Uptimus vs Downdetector for Sorry

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Sorry
    Comparison criteriaUptimusDowndetector
    Community outage reports for SorryIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for SorryIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Sorry reports degraded performance. An unresolved official incident is listed: “Safer email address changes for subscribers”. 0 reports were recorded for Sorry in the last 24 hours. Last official check: Oct 27, 12:22 AM UTC.

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