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Global payments orchestration platform for connecting payment services worldwide.
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Spreedly service health graph
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Spreedly activity
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Small green bars: normal status (illustrative). Taller bars: report activity. Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
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Latest activity
Last 24 hoursOfficial status checked
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Official provider statusOfficial incident resolved
Degraded performance on transactional APIs — ### _September 9, 2026_ — _Elevated Error Rates Affecting Transaction Processing_ ### High Level Summary On September 2, 2026, between 14:35 and 15:19 UTC, Spreedly experienced a period of elevated error rates affecting a subset of transaction requests across endpoints. The issue lasted approximately 44 minutes and was caused by an infrastructure-level issue with our database platform. Our team identified and resolved the issue the same day. ### What Happened During a routine schema update, a defect in our underlying database platform caused one of our database nodes to become unavailable. This temporarily reduced the redundancy for a portion of our transaction data, which led some requests to either time out or receive a system error response \(HTTP 500\) instead of processing normally. Our team worked directly with our database vendor to identify the root cause and confirm full recovery of the affected infrastructure. ### Next Steps We've identified the underlying cause as a known issue in our database vendor's software. A vendor-supplied fix is scheduled to be applied during normal scheduled maintenance. In parallel, we are adding additional monitoring to detect this class of issue earlier, and adjusting our internal procedures around database maintenance work to further reduce the risk of a similar incident going forward. -The Spreedly Team
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Spreedly outage reports
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