Starrez status is pending verification.

Where does Uptimus get the official Starrez status?

Uptimus reads the official Starrez status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Starrez Status Page: https://status.starrezcloud.io Starrez Home Page: https://www.starrez.com

Starrez says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Starrez support if the problem continues.

How can I check whether Starrez is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Starrez outages?

Add Starrez to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Starrez exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 10:56 PM UTC

Starrez status

Cloud-based residential community management software platform.

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Is Starrez down?

Status unavailable

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Latest activity

Last 24 hours

Status verification pending
The latest official observation is not fresh enough to confirm current service health.
Official provider status
Oct 26, 10:56 PM UTC

Starrez outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Starrez outage map

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Starrez outage map

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Starrez status history

Official status observations, not measured service uptime.

Starrez components

Component name	Status
StarRez Regions — Australia East status	Up
StarRez Core Functionality — Email Sending status	Up
Starrez College Pads — Integrations status	Up
Starrez Iris Cloud — Iris Conference status	Up
Starrez Mercury Cloud — North America status	Up
Starrez The Housing Director Cloud — The Housing Director Cloud Services status	Up
StarRez Regions — Australia Southeast status	Up
Starrez Mercury Cloud — EMEA status	Up
Starrez Iris Cloud — Iris Registration status	Up
Starrez College Pads — Partner Sites status	Up

Starrez incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	3h 32m	Oct 23, 20268:45 PM UTC	Yes	Major
Official statusResolved	5h 23m	Oct 19, 20261:18 PM UTC	Yes	Major
Official statusResolved	3h 13m	Sep 28, 20262:40 PM UTC	Yes	Critical
Official statusResolved	5h 35m	Sep 10, 20266:48 PM UTC	Yes	Critical
Official statusResolved	1h 8m	Aug 31, 202611:11 PM UTC	Yes	Critical
Official statusResolved	4h 4m	Aug 27, 20264:02 PM UTC	Yes	Major
Official statusResolved	10h 6m	Aug 13, 20262:17 PM UTC	Yes	Major
Official statusResolved	1h 11m	Aug 13, 20265:19 AM UTC	Yes	Major

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About Starrez monitoring on Uptimus

Uptimus monitors Starrez through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 39 monitored components, 62 indexed incidents, 51 maintenance windows and 11 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Starrez. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Starrez

Get notified when Starrez or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 62 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Collegepads Service Disruption”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 39 Starrez components: Australia East, Email Sending, Integrations, Iris Conference. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

Scheduled Mercury Cloud Maintenance
Resolved
The scheduled maintenance has been completed.
Started Aug 10, 2026, 01:00 AM UTC · Resolved Aug 10, 2026, 04:00 AM UTC
Scheduled Backend Maintenance - THD Cloud
Resolved
The scheduled maintenance has been completed.
Started Jun 10, 2026, 03:00 AM UTC · Resolved Jun 12, 2026, 08:00 AM UTC
Scheduled Backend Maintenance - THD Cloud
Resolved
The scheduled maintenance has been completed.
Started Jun 9, 2026, 03:00 AM UTC · Resolved Jun 9, 2026, 08:00 AM UTC
Scheduled Mercury Cloud Maintenance
Resolved
The scheduled maintenance has been completed.
Started May 25, 2026, 01:00 AM UTC · Resolved May 25, 2026, 04:00 AM UTC
Scheduled Backend Platform Maintenance - THD Cloud
Resolved
The scheduled maintenance has been completed.
Started Apr 9, 2026, 03:00 AM UTC · Resolved Apr 9, 2026, 09:00 AM UTC
Scheduled Mercury Cloud Maintenance
Resolved
The scheduled maintenance has been completed.
Started Feb 1, 2026, 03:00 PM UTC · Resolved Feb 1, 2026, 06:00 PM UTC
Scheduled Mercury Cloud Maintenance
Resolved
The scheduled maintenance has been completed.
Started Dec 7, 2025, 03:00 PM UTC · Resolved Dec 7, 2025, 06:00 PM UTC
Scheduled Mercury Cloud Maintenance
Resolved
The scheduled maintenance has been completed.
Started Nov 30, 2025, 03:00 PM UTC · Resolved Nov 30, 2025, 06:00 PM UTC

Receive alerts when Starrez publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 51 maintenance windows from the available Starrez history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Starrez or an affected component returns to healthy operation after an issue or outage. The current page contains 11 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Starrez and presents it with the normalized service status. The available history contains 62 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Collegepads Service Disruption”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.

Component status filtering

Choose all components or only the Starrez products you use. Official alerts then respect that component selection. Uptimus currently tracks 39 Starrez components: Australia East, Email Sending, Integrations, Iris Conference. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Starrez

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Starrez
Comparison criteria	Uptimus	Downdetector
Community outage reports for Starrez	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Starrez	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The current official status of Starrez cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Starrez in the last 24 hours. Last official check: Oct 26, 10:56 PM UTC.

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