Thinkific App: Account Management Service Disruption
Resolved
The issue is resolved and all pages now load successfully.
May 2, 12:00 AMResolved May 2, 3:28 AMMinorThinkific Application
Status Provider
Home
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Status
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Service
Home
/
Status
/
Service
Create and sell online courses and digital products.
Source
auto
Category
Education
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 45m ago
20
Components
0
Active incidents
0
Maintenance
50%
90d uptime
Thinkific App: Account Management Service Disruption
May 2, 12:00 AM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 20 of 20 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
AWS Thinkific uses AWS for database storage, content delivery, etc. | Operational | Group | Not recorded |
AWS eks-us-east-1 | Operational | Component | Not recorded |
Thinkific Application This is the platform that powers your course site (e.g. training.thinkific.com). | Operational | Component | Not recorded |
AWS elasticache-us-east-1 | Operational | Component | Not recorded |
Thinkific.com Thinkific's Public Website | Operational | Component | Not recorded |
AWS elasticsearch-us-east-1 | Operational | Component | Not recorded |
Thinkific Help Center This is our knowledge base and support ticketing system where you can find our help articles or get in touch with our Support team. | Operational | Component | Not recorded |
AWS lambda-us-east-1 | Operational | Component | Not recorded |
Thinkific Webhooks Thinkific's webhook delivery stack | Operational | Component | Not recorded |
AWS rds-us-east-1 | Operational | Component | Not recorded |
Thinkific Partner Portal | Operational | Component | Not recorded |
AWS route53-us-east-1 | Operational | Component | Not recorded |
AWS sqs-us-east-1 | Operational | Component | Not recorded |
Stripe API | Operational | Component | Not recorded |
Wistia Embeds Thinkific uses Wistia for video delivery to students | Operational | Component | Not recorded |
Mailgun Outbound Email Delivery Thinkific uses Mailgun to deliver email to you and your students | Operational | Component | Not recorded |
Stripe Dashboard | Operational | Component | Not recorded |
Filestack API | Operational | Component | Not recorded |
Fastly Status Page Thinkific uses Fastly for delivery of files like PDFs, audios and images | Operational | Component | Not recorded |
Thinkific Analytics - Embed | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Thinkific is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
50%
Known uptime
2 known history days
20
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
12
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
AWS
Operational
AWS eks-us-east-1
Operational
AWS elasticache-us-east-1
Operational
AWS elasticsearch-us-east-1
Operational
AWS lambda-us-east-1
Operational
1
operational days
0
degraded days
1
outage days
0
maintenance days
88
unknown days
Latest outages and degradations detected from the official status page.
The issue is resolved and all pages now load successfully.
This incident has been resolved. After a database upgrade, part of the Thinkific app kept connecting to the old database, causing freezes and crashes between 5–6 PM PST, until it was resolved. Following the incident, our engineering team carefully reviewed all affected areas. This process took additional time to ensure accuracy, thorough validation, and to prevent any further issues. We’re happy to confirm that the review is now complete and the disruption is now marked as fully resolved. Thank you for your patience and partnership.
Our developers have corrected Community access to be correctly assigned based on a students Course or Group. Site admins will see the Community enrollments in the impacted students Enrollments tab but they will be expired and not accessible to the students. Please Note: Any manual enrollment outside expiring incorrect access by Site Admins from the 17th of December will lose access to the manually assigned Community and need to be reassigned.
This incident has been resolved.
We identified and fixed the issue with the notifications. All notifications are back and running.
Cloudflare confirmed that its services are currently operating normally. No further errors should appear when trying to access pages.
This incident has been resolved.
This incident has been resolved.
Thinkific App experienced an issue where video upload experienced delays. This was due to the widespread Amazon Web Services outage that impacted our video third party provider. Everything is functioning as expected now. We appreciate your patience while we sorted this out and apologize for any interruption to your day.
The challenges affecting our platform have now been resolved. Orders are processing correctly, videos are uploading successfully, and notifications are sending as expected. Thank you for your patience.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
We have successfully completed our maintenance work. Thanks for your patience! We are continuing to verify the upgrades and ensure the stability of them but your Thinkific sites will once more be available to access.
The scheduled maintenance has been completed.
We have successfully completed our maintenance work. Thanks for your patience!
We have successfully completed our maintenance work. Thanks for your patience!
We have successfully completed our maintenance work. Thanks for your patience!
We have successfully completed our maintenance work. Thanks for your patience!
The scheduled maintenance has been completed.
All updates have been completed and verified.
We have successfully completed our maintenance work! Thanks for your patience!
Uptimus tracks the official Thinkific status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.thinkific.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
