Where does Uptimus get the official Tuple status?

Uptimus reads the official Tuple status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Tuple Status Page: https://status.tuple.app Tuple Home Page: https://tuple.app

Tuple says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Tuple support if the problem continues.

How can I check whether Tuple is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Tuple outages?

Add Tuple to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Tuple exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 11:56 PM UTC

Tuple status

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Is Tuple down?

Operational

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Latest activity

Last 24 hours

Official status checked
All systems operational
Official provider status
Oct 26, 11:56 PM UTC

Tuple outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Tuple outage map

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Tuple outage map

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Tuple status history

Official status observations, not measured service uptime.

Tuple components

Component name	Status
Tuple Web Dashboard status	Up
Tuple API status	Up
Tuple Cloudflare Realtime TURN Service status	Up
Tuple Customer.io Email Sending status	Up
Tuple Stripe API status	Up
Tuple Stripe Checkout.js status	Up
Tuple Stripe JS status	Up
Tuple Postmark Email Sending status	Up

Tuple incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	15m	Jan 7, 20269:51 PM UTC	Yes	Minor
Official statusResolved	59m	Jun 12, 20256:33 PM UTC	Yes	Major
Official statusResolved	31m	Apr 29, 20245:46 PM UTC	Yes	Major
Official statusResolved	38m	Apr 19, 20247:02 PM UTC	Yes	Major
Official statusResolved	56m	Mar 6, 20249:53 PM UTC	Yes	Minor
Official statusResolved	50m	Jan 12, 20248:52 PM UTC	Yes	Major
Official statusResolved	29m	Sep 25, 20233:17 PM UTC	Yes	Major
Official statusResolved	1h 59m	Jan 25, 20235:01 PM UTC	Yes	Minor

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About Tuple monitoring on Uptimus

Uptimus monitors Tuple through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 8 monitored components, 12 indexed incidents, 1 maintenance windows and 1 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Tuple. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Tuple

Get notified when Tuple or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 12 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Slow Requests”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 8 Tuple components: Web Dashboard, API, Cloudflare Realtime TURN Service, Customer.io Email Sending. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

Saturday 10th August, 2024
Resolved
The scheduled maintenance has been completed.
Started Aug 10, 2024, 10:00 AM UTC · Resolved Aug 10, 2024, 10:33 AM UTC

Receive alerts when Tuple publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 1 maintenance windows from the available Tuple history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Tuple or an affected component returns to healthy operation after an issue or outage. The current page contains 1 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Tuple and presents it with the normalized service status. The available history contains 12 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Slow Requests”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Response times are back to normal. We are continuing to monitor performance.”.

Component status filtering

Choose all components or only the Tuple products you use. Official alerts then respect that component selection. Uptimus currently tracks 8 Tuple components: Web Dashboard, API, Cloudflare Realtime TURN Service, Customer.io Email Sending. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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Comparison

Uptimus vs Downdetector for Tuple

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Tuple
Comparison criteria	Uptimus	Downdetector
Community outage reports for Tuple	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Tuple	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Tuple reports normal operation. 0 reports were recorded for Tuple in the last 24 hours. Last official check: Oct 26, 11:56 PM UTC.

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