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    Upscope outage history

    31 recorded Upscope incidents since October 2022, with official updates, affected components, duration and resolution information.

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    Errors in cobrowsing North Virginia errors

    Started August 31, 2026 at 9:37 PM UTC · 9m

    IssuesMinor incident
    1. August 31, 2026 at 9:37 PM UTCinvestigating

      We are witnessing an elevated latency on the us-east region. A scaling fix is being implemented.

    2. August 31, 2026 at 9:46 PM UTCresolved

      The issue with our cache has been fixed.

    Co-browsing (California)

    Started July 21, 2026 at 7:22 PM UTC · 20m

    OutageMajor incident
    1. July 21, 2026 at 7:22 PM UTCinvestigating

      Co-browsing (California) went down

    2. July 21, 2026 at 7:42 PM UTCresolved

      Co-browsing (California) recovered

    Co-browsing (California)

    Started July 21, 2026 at 3:37 AM UTC · 15m

    OutageMajor incident
    1. July 21, 2026 at 3:37 AM UTCinvestigating

      Co-browsing (California) went down

    2. July 21, 2026 at 3:52 AM UTCresolved

      Co-browsing (California) recovered

    Co-browsing (California)

    Started July 21, 2026 at 2:52 AM UTC · 35m

    OutageMajor incident
    1. July 21, 2026 at 2:52 AM UTCinvestigating

      Co-browsing (California) went down

    2. July 21, 2026 at 3:27 AM UTCresolved

      Co-browsing (California) recovered

    Co-browsing (California)

    Started July 21, 2026 at 12:07 AM UTC · 10m

    OutageMajor incident
    1. July 21, 2026 at 12:07 AM UTCinvestigating

      Co-browsing (California) went down

    2. July 21, 2026 at 12:17 AM UTCresolved

      Co-browsing (California) recovered

    Co-browsing (California)

    Started July 20, 2026 at 11:42 PM UTC · 15m

    OutageMajor incident
    1. July 20, 2026 at 11:42 PM UTCinvestigating

      Co-browsing (California) went down

    2. July 20, 2026 at 11:57 PM UTCresolved

      Co-browsing (California) recovered

    Co-browsing (California)

    Started July 20, 2026 at 11:02 PM UTC · 10m

    OutageMajor incident
    1. July 20, 2026 at 11:02 PM UTCinvestigating

      Co-browsing (California) went down

    2. July 20, 2026 at 11:12 PM UTCresolved

      Co-browsing (California) recovered

    Co-browsing (California)

    Started July 20, 2026 at 9:02 PM UTC · 50m

    OutageMajor incident
    1. July 20, 2026 at 9:02 PM UTCinvestigating

      Co-browsing (California) went down

    2. July 20, 2026 at 9:52 PM UTCresolved

      Co-browsing (California) recovered

    Co-browsing (California)

    Started July 20, 2026 at 8:43 PM UTC · 18m

    OutageMajor incident
    1. July 20, 2026 at 8:43 PM UTCinvestigating

      Co-browsing (California) went down

    2. July 20, 2026 at 9:01 PM UTCresolved

      Co-browsing (California) recovered

    Co-browsing (California)

    Started July 20, 2026 at 8:31 PM UTC · 7m

    OutageMajor incident
    1. July 20, 2026 at 8:31 PM UTCinvestigating

      Co-browsing (California) went down

    2. July 20, 2026 at 8:39 PM UTCresolved

      Co-browsing (California) recovered

    Co-browsing (California)

    Started July 20, 2026 at 8:06 PM UTC · 18m

    OutageMajor incident
    1. July 20, 2026 at 8:06 PM UTCinvestigating

      Co-browsing (California) went down

    2. July 20, 2026 at 8:24 PM UTCresolved

      Co-browsing (California) recovered

    Co-browsing (California)

    Started July 20, 2026 at 7:30 PM UTC · 29m

    OutageMajor incident
    1. July 20, 2026 at 7:30 PM UTCinvestigating

      Co-browsing (California) went down

    2. July 20, 2026 at 8:00 PM UTCresolved

      Co-browsing (California) recovered

    Co-browsing (California)

    Started July 20, 2026 at 7:20 PM UTC · 6m

    OutageMajor incident
    1. July 20, 2026 at 7:20 PM UTCinvestigating

      Co-browsing (California) went down

    2. July 20, 2026 at 7:26 PM UTCresolved

      Co-browsing (California) recovered

    Co-browsing (California)

    Started July 20, 2026 at 7:01 PM UTC · 8m

    OutageMajor incident
    1. July 20, 2026 at 7:01 PM UTCinvestigating

      Co-browsing (California) went down

    2. July 20, 2026 at 7:09 PM UTCresolved

      Co-browsing (California) recovered

    REST API

    Started July 5, 2026 at 6:15 PM UTC · 11m

    OutageMajor incident
    1. July 5, 2026 at 6:15 PM UTCinvestigating

      REST API went down

    2. July 5, 2026 at 6:27 PM UTCresolved

      REST API recovered

    Integrations

    Started July 5, 2026 at 6:15 PM UTC · 11m

    OutageMajor incident
    1. July 5, 2026 at 6:15 PM UTCinvestigating

      Integrations went down

    2. July 5, 2026 at 6:27 PM UTCresolved

      Integrations recovered

    LiveDocument

    Started July 5, 2026 at 6:15 PM UTC · 11m

    OutageMajor incident
    1. July 5, 2026 at 6:15 PM UTCinvestigating

      LiveDocument went down

    2. July 5, 2026 at 6:26 PM UTCresolved

      LiveDocument recovered

    Upscope dashboard

    Started July 5, 2026 at 6:15 PM UTC · 11m

    OutageMajor incident
    1. July 5, 2026 at 6:15 PM UTCinvestigating

      Upscope dashboard went down

    2. July 5, 2026 at 6:26 PM UTCresolved

      Upscope dashboard recovered

    UserView

    Started July 5, 2026 at 6:15 PM UTC · 11m

    OutageMajor incident
    1. July 5, 2026 at 6:15 PM UTCinvestigating

      UserView went down

    2. July 5, 2026 at 6:26 PM UTCresolved

      UserView recovered

    Co-Browsing API dashboard

    Started July 5, 2026 at 6:15 PM UTC · 12m

    OutageMajor incident
    1. July 5, 2026 at 6:15 PM UTCinvestigating

      Co-Browsing API dashboard went down

    2. July 5, 2026 at 6:26 PM UTCresolved

      Co-Browsing API dashboard recovered