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    Last checked Oct 26, 11:49 PM UTC

    Upscope status

    Real-time cobrowsing for seamless teamwork and enhanced customer support.

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    Is Upscope down?

    Maintenance

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Upscope has active maintenance

      Official provider status
      Oct 26, 11:49 PM UTC
    2. Official maintenance active

      Maintenance: Major migration of main database — We are undergoing a major migration of our main authentication system, which will split the main application into different products. We expect no more than 5 minutes of downtime.

      Official provider status
      Jun 22, 12:00 AM UTC

    Upscope outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Upscope outages

    Monitor Upscope with Uptimus and get alerts when its status changes.

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    Upscope outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Upscope outage map

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    Upscope status history

    Official status observations, not measured service uptime.

    Upscope components

    Component nameStatus
    Upscope dashboard statusUp
    Upscope HelloScreen statusUp
    Upscope Co-Browsing API dashboard statusUp
    Upscope UserView statusUp
    Upscope LiveDocument statusUp
    Upscope REST API statusUp
    Upscope Integrations statusUp
    Upscope Javascript SDK statusUp
    Upscope Co-browsing (North Virginia) statusUp
    Upscope Co-browsing (United Kingdom) statusUp

    Upscope incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved9mAug 31, 20269:37 PM UTCYesMinor
    Official status·Resolved20mJul 21, 20267:22 PM UTCYesMajor
    Official status·Resolved15mJul 21, 20263:37 AM UTCYesMajor
    Official status·Resolved35mJul 21, 20262:52 AM UTCYesMajor
    Official status·Resolved10mJul 21, 202612:07 AM UTCYesMajor
    Official status·Resolved15mJul 20, 202611:42 PM UTCYesMajor
    Official status·Resolved10mJul 20, 202611:02 PM UTCYesMajor
    Official status·Resolved50mJul 20, 20269:02 PM UTCYesMajor

    About Upscope monitoring on Uptimus

    Uptimus monitors Upscope through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 15 monitored components, 31 indexed incidents, 1 maintenance windows and 2 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Upscope. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Upscope

    Get notified when Upscope or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 31 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Errors in cobrowsing North Virginia errors”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 15 Upscope components: Upscope dashboard, HelloScreen, Co-Browsing API dashboard, UserView. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Maintenance: Major migration of main database

      Maintenance

      We are undergoing a major migration of our main authentication system, which will split the main application into different products. We expect no more than 5 minutes of downtime.

      Started Jun 22, 2023, 12:00 AM UTC · Ongoing

    Receive alerts when Upscope publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 1 maintenance windows from the available Upscope history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Upscope or an affected component returns to healthy operation after an issue or outage. The current page contains 2 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Upscope and presents it with the normalized service status. The available history contains 31 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Errors in cobrowsing North Virginia errors”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “The issue with our cache has been fixed.”.
    Component status filtering
    Choose all components or only the Upscope products you use. Official alerts then respect that component selection. Uptimus currently tracks 15 Upscope components: Upscope dashboard, HelloScreen, Co-Browsing API dashboard, UserView. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Upscope

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Upscope
    Comparison criteriaUptimusDowndetector
    Community outage reports for UpscopeIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for UpscopeIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Upscope reports normal operation. 0 reports were recorded for Upscope in the last 24 hours. Last official check: Oct 26, 11:49 PM UTC.

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