Partially — Vonage is reporting degraded service.

Where does Uptimus get the official Vonage status?

Uptimus reads the official Vonage status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Vonage Status Page: https://vcc.statuspage.io Vonage Home Page: https://www.vonage.com

Vonage says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Vonage support if the problem continues.

How can I check whether Vonage is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Vonage outages?

Add Vonage to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Vonage exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 11:04 PM UTC

Vonage status

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Degraded performance

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Latest activity

Last 24 hours

Official status checked
Vonage is experiencing issues
Official provider status
Oct 26, 11:04 PM UTC
Official incident resolved
IR27466 - Inbound Call Completion Issues — Select Canadian Regions — Vonage services have been fully restored following Friday’s service outage reported by a third party service provider in Canada, which began at 2026-10-23 4:34 UTC. Full resolution of the incident has been confirmed by third party effective 2026-10-23 21:50 UTC. Thank you for your patience and understanding as we worked with third party to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Official provider status
Oct 26, 6:21 AM UTC
Official incident active
IR27464 - Problem with email case replies — We continue to work to resolve the issue that may be impacting your email case messages sent to "[email protected]". As an alternative, please make sure your email case replies are sent to "[email protected]" or use the Community Hub portal https://newvoicemedia.my.site.com/hub/s/ to view and reply to your case. We'll continue to provide further updates here within 24h. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Official provider status
Oct 23, 12:59 PM UTC

Vonage outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Vonage outage map

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Vonage outage map

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Vonage status history

Official status observations, not measured service uptime.

Vonage components

Component name	Status
Vonage EMEA - Frankfurt — Inbound Voice Interactions status	Up
Vonage APAC - Singapore — Inbound Voice Interactions status	Up
Vonage NAM - Portland — Inbound Voice Interactions status	Up
Vonage APAC - Sydney — Inbound Voice Interactions status	Up
Vonage NAM - Richmond — Inbound Voice Interactions status	Up
Vonage EMEA - London — Inbound Voice Interactions status	Up
Vonage EMEA - London — Outbound Voice Interactions status	Up
Vonage APAC - Singapore — Outbound Voice Interactions status	Up
Vonage NAM - Richmond — Outbound Voice Interactions status	Up
Vonage EMEA - Frankfurt — Outbound Voice Interactions status	Up

Vonage incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	57h 49m	Oct 23, 20268:33 PM UTC	Yes	Major
Official statusUnresolved	98h 12mOngoing	Oct 22, 20268:53 PM UTC	Yes	Unknown
Official statusResolved	14h 19m	Oct 19, 20263:33 PM UTC	Yes	Critical
Official statusResolved	1h 51m	Oct 1, 20267:39 PM UTC	Yes	Minor
Official statusResolved	4h 22m	Sep 30, 20264:53 AM UTC	Yes	Critical
Official statusResolved	3h 31m	Sep 28, 20266:24 AM UTC	Yes	Critical
Official statusResolved	5h 11m	Sep 22, 20261:26 PM UTC	Yes	Minor
Official statusResolved	11h 11m	Sep 16, 20269:00 AM UTC	Yes	Critical

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About Vonage monitoring on Uptimus

Uptimus monitors Vonage through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 174 monitored components, 70 indexed incidents, 27 maintenance windows and 17 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Vonage. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Vonage

Get notified when Vonage or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 70 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “IR27466 - Inbound Call Completion Issues — Select Canadian Regions”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 174 Vonage components: Inbound Voice Interactions, Inbound Voice Interactions, Inbound Voice Interactions, Inbound Voice Interactions. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

StatusPage nodes update
Resolved
The scheduled maintenance has been completed.
Started Sep 12, 2023, 09:00 AM UTC · Resolved Sep 12, 2023, 09:15 AM UTC
WebRTC IP addresses change
Resolved
The scheduled maintenance has been completed.
Started Nov 1, 2021, 09:00 AM UTC · Resolved Nov 2, 2021, 09:00 AM UTC
Subscribe to new EMEA nodes
Resolved
The scheduled maintenance has been completed.
Started Apr 26, 2021, 01:00 PM UTC · Resolved Apr 26, 2021, 01:10 PM UTC
Telco regulatory changes in Australia
Resolved
The scheduled maintenance has been completed.
Started Mar 31, 2021, 02:00 PM UTC · Resolved Apr 1, 2021, 08:00 AM UTC
Maintenance in Australia (inbound calls) - 2020-12-11
Resolved
The scheduled maintenance has been completed.
Started Dec 10, 2020, 01:00 PM UTC · Resolved Dec 10, 2020, 06:00 PM UTC
Maintenance in Australia (inbound calls) - 2020-12-10
Resolved
The scheduled maintenance has been completed.
Started Dec 9, 2020, 01:00 PM UTC · Resolved Dec 9, 2020, 06:00 PM UTC
Maintenance in Australia (inbound calls) - 2020-12-09
Resolved
The scheduled maintenance has been completed.
Started Dec 8, 2020, 01:00 PM UTC · Resolved Dec 8, 2020, 06:00 PM UTC
Maintenance in Australia (inbound calls) - 2020-12-08
Resolved
The scheduled maintenance has been completed.
Started Dec 7, 2020, 01:00 PM UTC · Resolved Dec 7, 2020, 06:00 PM UTC

Receive alerts when Vonage publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 27 maintenance windows from the available Vonage history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Vonage or an affected component returns to healthy operation after an issue or outage. The current page contains 17 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Vonage and presents it with the normalized service status. The available history contains 70 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “IR27466 - Inbound Call Completion Issues — Select Canadian Regions”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Vonage services have been fully restored following Friday’s service outage reported by a third party service provider in Canada, which began at 2026-10-23 4:34 UTC. Full resolution of the incident has been confirmed by third party effective 2026-10-23 21:50…”.

Component status filtering

Choose all components or only the Vonage products you use. Official alerts then respect that component selection. Uptimus currently tracks 174 Vonage components: Inbound Voice Interactions, Inbound Voice Interactions, Inbound Voice Interactions, Inbound Voice Interactions. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Vonage

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Vonage
Comparison criteria	Uptimus	Downdetector
Community outage reports for Vonage	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Vonage	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Vonage reports normal operation. An unresolved official incident is listed: “IR27464 - Problem with email case replies”. 0 reports were recorded for Vonage in the last 24 hours. Last official check: Oct 26, 11:04 PM UTC.

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