Brazil
Degraded performance
Oct 26, 7:56 PM – about 4 hours ago
View 2 reports
Degraded performance
Degraded performance
Last checked
Online payment API automation for collecting, refunding, and disbursing payments.
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The latest official observation is not fresh enough to confirm current service health.
Official provider status37 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
30 reports loaded
Brazil
Degraded performance
Oct 26, 7:56 PM – about 4 hours ago
Degraded performance
Degraded performance
United States
Major outage
Oct 26, 7:50 PM – about 4 hours ago
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Raleigh, United States
Major outage
Oct 26, 7:50 PM – about 4 hours ago
Major outage
Major outage
Major outage
United States
Degraded performance
Oct 26, 7:50 PM – about 4 hours ago
Degraded performance
Degraded performance
Raleigh, United States
Degraded performance
Oct 26, 7:50 PM – about 4 hours ago
Degraded performance
Degraded performance
Raleigh, United States
Major outage
Oct 26, 7:48 PM – about 4 hours ago
Major outage
Major outage
Major outage
Major outage
United States
Degraded performance
Oct 26, 7:47 PM – about 4 hours ago
Degraded performance
Degraded performance
Degraded performance
United States
Major outage
Oct 26, 7:48 PM – about 4 hours ago
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Raleigh, United States
Degraded performance
about 4 hours ago
Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 2h 25m | Yes | Unknown | ||
| 17m | Yes | Minor | ||
| 25m | Yes | Unknown | ||
| 19m | Yes | Unknown | ||
| 3h 1m | Yes | Minor | ||
| 2h 8m | Yes | Minor | ||
| 44m | Yes | Unknown | ||
| 4h 1m | Yes | Unknown |
Uptimus monitors Zai through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 27 monitored components, 54 indexed incidents, 68 maintenance windows and 19 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Zai. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Zai or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 54 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Partial Degradation - Card Payments”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 27 Zai components: Core / Supplementary Data APIs, Fast Payments (NPP) Payins, Fast Payments (NPP) Payouts, Sandbox Access Points & Integrations. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
We will be conducting scheduled maintenance on our Card service. No system downtime is expected. Environment: Production and Prelive Start Date & Time: 30/10/26 04:00 AEDT End Date & Time: 30/10/26 08:00 AEDT Impact During the Maintenance Window: - No system downtime is expected. - You may notice brief periods of slower response in the API. During this time, requests will automatically be handled by our backup systems. - Card transactions in prelive will be unavailable for 3 hours Thank you for your understanding and continued support.
Started Oct 29, 2026, 05:00 PM UTC · Ongoing
Our upstream provider will be performing scheduled maintenance on: Start: Thursday, 30 October 2026, 03:00 a.m.AEST End: Thursday, 30 October 2026, 06:00 a.m. AEST Duration: 3 hours Impact: Card transactions will be unavailable in the sandbox/prelive environment during this period. Customers testing cards payment processing in Pre-Live may wish to pause or reschedule testing during this window. We will provide a progress update during the maintenance and a final update once monitoring confirms full restoration. If you have any questions or concerns, please contact our Technical Support team at [email protected].
Started Oct 29, 2026, 04:00 PM UTC · Ongoing
The scheduled maintenance has been completed.
Started Oct 25, 2026, 09:00 AM UTC · Resolved Oct 25, 2026, 10:00 AM UTC
The scheduled maintenance has been completed.
Started Oct 24, 2026, 10:00 AM UTC · Resolved Oct 24, 2026, 07:00 PM UTC
The scheduled maintenance has been completed.
Started Oct 17, 2026, 09:00 AM UTC · Resolved Oct 18, 2026, 01:00 AM UTC
The scheduled maintenance has been completed.
Started Oct 15, 2026, 12:00 PM UTC · Resolved Oct 15, 2026, 12:15 PM UTC
The scheduled maintenance has been completed.
Started Oct 13, 2026, 12:00 PM UTC · Resolved Oct 13, 2026, 12:15 PM UTC
The scheduled maintenance has been completed.
Started Oct 11, 2026, 08:00 AM UTC · Resolved Oct 11, 2026, 02:00 PM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Zai | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Zai | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The current official status of Zai cannot be verified. The latest stored provider observation indicated normal operation. 73 reports were recorded for Zai in the last 24 hours. Last official check: .
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