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Online payment API automation for collecting, refunding, and disbursing payments.
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Maintenance
The official status page for Zai reports normal operation. 0 reports were recorded for Zai in the last 24 hours. Last official check: .
Source: official status pageShare your experience to help others stay informed.
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Zai has active maintenance
Official provider statusOfficial maintenance active
BPAY Payments - Scheduled Network Maintenance Notification (Prelive only) — AP+ will be performing scheduled maintenance during the timeframe below: Environment: Prelive Start Date & Time: 23/09/26 17:30 AEST End Date & Time: 23/09/26 19:00 AEST During this window, the following APIs may experience outages or degraded performance: • POST /wallet_accounts/:id/bill_payment (Pay a Bill) • GET and POST /bpay_accounts Thank you for your understanding and continued support.
Official provider status0 outage reports in the last 24 hours.
30 reports loaded
United States
Major outage
Sep 6, 3:45 PM – about 1 day ago
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Major outage
Chicago, United States
Degraded performance
Sep 6, 3:48 PM – about 1 day ago
Degraded performance
Degraded performance
Chicago, United States
Major outage
Sep 6, 3:48 PM – about 1 day ago
Major outage
Major outage
Major outage
Major outage
United States
Degraded performance
Sep 6, 3:45 PM – about 1 day ago
Degraded performance
Degraded performance
Degraded performance
Degraded performance
Degraded performance
Degraded performance
Canada
Degraded performance
about 1 day ago
United States
Major outage
about 1 day ago
United States
Degraded performance
about 1 day ago
Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 17m | Yes | Minor | ||
| 25m | Yes | Unknown | ||
| 19m | Yes | Unknown | ||
| 3h 1m | Yes | Minor | ||
| 2h 8m | Yes | Minor | ||
| 44m | Yes | Unknown | ||
| 4h 1m | Yes | Unknown | ||
| 4h 4m | Yes | Minor |
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Uptimus monitors Zai through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 27 monitored components, 53 indexed incidents, 56 maintenance windows and 9 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Zai. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Zai or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 53 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Zai Dashboard Unavailable”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 27 Zai components: Core / Supplementary Data APIs, Fast Payments (NPP) Payins, Fast Payments (NPP) Payouts, Sandbox Access Points & Integrations. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
Our upstream provider will be performing scheduled maintenance on: Start: Thursday, 30 October 2026, 03:00 a.m.AEST End: Thursday, 30 October 2026, 06:00 a.m. AEST Duration: 3 hours Impact: Card transactions will be unavailable in the sandbox/prelive environment during this period. Customers testing cards payment processing in Pre-Live may wish to pause or reschedule testing during this window. We will provide a progress update during the maintenance and a final update once monitoring confirms full restoration. If you have any questions or concerns, please contact our Technical Support team at [email protected].
Started Oct 29, 2026, 04:00 PM UTC · Ongoing
AP+ will be performing scheduled maintenance during the timeframe below: Environment: Prelive Start Date & Time: 23/09/26 17:30 AEST End Date & Time: 23/09/26 19:00 AEST During this window, the following APIs may experience outages or degraded performance: • POST /wallet_accounts/:id/bill_payment (Pay a Bill) • GET and POST /bpay_accounts Thank you for your understanding and continued support.
Started Sep 23, 2026, 07:30 AM UTC · Ongoing
The scheduled maintenance has been completed.
Started Sep 5, 2026, 01:00 PM UTC · Resolved Sep 5, 2026, 09:00 PM UTC
The scheduled maintenance has been completed.
Started Aug 27, 2026, 11:00 AM UTC · Resolved Aug 27, 2026, 09:00 PM UTC
The scheduled maintenance has been completed.
Started Jul 30, 2026, 04:00 PM UTC · Resolved Jul 30, 2026, 08:00 PM UTC
The scheduled maintenance has been completed.
Started Jul 30, 2026, 04:00 PM UTC · Resolved Jul 30, 2026, 08:00 PM UTC
The scheduled maintenance has been completed.
Started Jul 21, 2026, 11:00 AM UTC · Resolved Jul 21, 2026, 12:00 PM UTC
The scheduled maintenance has been completed.
Started Jul 4, 2026, 12:00 PM UTC · Resolved Jul 4, 2026, 08:00 PM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Zai | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Zai | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
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