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    Last checked Oct 26, 11:47 PM UTC

    Zid status

    Modern retail platform for creating and expanding online stores.

    Experiencing an issue?

    Zid logo

    Is Zid down?

    Operational

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      All systems operational

      Official provider status
      Oct 26, 11:47 PM UTC

    Zid outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Zid outages

    Monitor Zid with Uptimus and get alerts when its status changes.

    Start monitoring for free

    Zid outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Zid outage map

    Loading report locations…

    Zid status history

    Official status observations, not measured service uptime.

    Zid components

    Component nameStatus
    Zid Stores statusUp
    Zid Merchant Dashboards statusUp
    Zid Mobile Apps statusUp
    Zid Third party services statusUp
    Zid ZidShip statusUp
    Zid ZidPay statusUp
    Zid API statusUp
    Zid ZidPOS statusUp

    Zid incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved3hOct 25, 20268:30 AM UTCYesMinor
    Official status·Resolved25mOct 9, 202611:25 AM UTCYesUnknown
    Official status·Resolved0mMay 13, 202611:17 AM UTCYesUnknown
    Official status·Resolved12h 30mFeb 18, 20261:00 AM UTCYesMinor
    Official status·Resolved6h 28mNov 18, 202512:27 PM UTCYesUnknown
    Official status·Resolved0mMar 26, 20256:00 PM UTCYesUnknown
    Official status·Resolved32mFeb 18, 202510:40 AM UTCYesCritical
    Official status·Resolved0mFeb 2, 20255:30 PM UTCYesUnknown

    About Zid monitoring on Uptimus

    Uptimus monitors Zid through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 8 monitored components, 52 indexed incidents, 12 maintenance windows and 2 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Zid. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Zid

    Get notified when Zid or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Partial Outage: Merchant Imports and Exports”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 8 Zid components: Stores, Merchant Dashboards, Mobile Apps, Third party services. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      صيانة دورية للأنظمة يوم الخميس، ٧ مايو ٢٠٢٦ | Scheduled Maintenance on our systems

      Resolved

      The scheduled maintenance has been completed.

      Started May 7, 2026, 02:00 AM UTC · Resolved May 7, 2026, 03:36 AM UTC

    2. ✓

      صيانة دورية للأنظمة يوم الخميس، ١٦ اكتوبر ٢٠٢٥ | Scheduled Maintenance on our systems

      Resolved

      تجارنا الأعزاء، يسعدنا إبلاغكم بأن أعمال الصيانة المجدولة قد انتهت بنجاح صباح اليوم، دون أي انقطاع أو تأثير على عمل المتاجر أو استقبال الطلبات. شكرًا لتعاونكم وثقتكم الدائمة. Dears, We are pleased to inform you that the scheduled maintenance has been successfully completed this morning with no downtime, service degradation, or interruption to store operations or orders. Thank you for your cooperation and continued trust.

      Started Oct 16, 2025, 02:00 AM UTC · Resolved Oct 16, 2025, 03:25 AM UTC

    3. ✓

      صيانة دورية للأنظمة يوم الثلاثاء، ١٩ اغسطس ٢٠٢٥ | Scheduled Maintenance on our systems

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 19, 2025, 02:00 AM UTC · Resolved Aug 19, 2025, 04:00 AM UTC

    4. ✓

      صيانة دورية للأنظمة يوم الاربعاء، ١٦ ابريل ٢٠٢٥ | Scheduled Maintenance on our systems

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 16, 2025, 02:00 AM UTC · Resolved Apr 16, 2025, 04:00 AM UTC

    5. ✓

      صيانة دورية للأنظمة | Scheduled Maintenance on our systems

      Resolved

      تجارنا الاعزاء، أتممنا عملية الصيانة لمنصة زد بنجاح دون انقطاع للخدمة جميع الأنظمة تعمل بالشكل المطلوب تاريخ الصيانة: ١٧ اكتوبر ٢٠٢٤ وقت البداية: ٥:٠٠ صباحاً بتوقيت السعودية وقت الانتهاء: ٧:٠. صباحاً بتوقيت السعودية مدة التعطل: لا يوجد جميع الأنظمة تعمل بكفاءة Dears, We have successfully completed the maintenance of the ZID platform without any service interruption. All systems are operating as required. Maintenance Date: October 17, 2024 Start Time: 5:00 AM Saudi Time End Time: 7:00 AM Saudi Time Downtime: None All systems are functioning efficiently

      Started Oct 17, 2024, 02:00 AM UTC · Resolved Oct 17, 2024, 04:00 AM UTC

    6. ✓

      صيانة دورية للأنظمة | Scheduled maintenance on our systems

      Resolved

      تجارنا الاعزاء، أتممنا عملية الصيانة لمنصة زد بنجاح دون انقطاع للخدمة جميع الأنظمة تعمل بالشكل المطلوب تاريخ الصيانة: ١٨ اغسطس ٢٠٢٤ وقت البداية: ٦:٠٠ صباحاً بتوقيت السعودية وقت الانتهاء: ٨:٠. صباحاً بتوقيت السعودية مدة التعطل: لا يوجد جميع الأنظمة تعمل بكفاءة Dears, We have successfully completed the maintenance of the Zed platform without any service interruption. All systems are operating as required. Maintenance Date: August 18, 2024 Start Time: 6:00 AM Saudi Time End Time: 8:00 AM Saudi Time Downtime: None All systems are functioning efficiently.

      Started Aug 18, 2024, 03:00 AM UTC · Resolved Aug 18, 2024, 04:33 AM UTC

    7. ✓

      Scheduled maintenance to upgrade our technical infrastructure without outage - صيانة دورية لتحديث بعض مكونات النظام بدون انقطاع للخدمة

      Resolved

      تجارنا الاعزاء، أتممنا عملية الصيانة لمنصة زد بنجاح دون انقطاع للخدمة جميع الأنظمة تعمل بالشكل المطلوب تاريخ الصيانة: ٢٠ مايو ٢٠٢٤ وقت البداية: ٦:٠٠ صباحاً بتوقيت السعودية وقت الانتهاء: ٨:٠. صباحاً بتوقيت السعودية مدة التعطل: لا يوجد جميع الأنظمة تعمل بكفاءة Dears, We have successfully completed the maintenance of the Zed platform without any service interruption. All systems are operating as required. Maintenance Date: May 20, 2024 Start Time: 6:00 AM Saudi Time End Time: 8:00 AM Saudi Time Downtime: None All systems are functioning efficiently.

      Started May 20, 2024, 03:00 AM UTC · Resolved May 20, 2024, 06:36 AM UTC

    8. ✓

      Scheduled Maintenance - Upgrade of main Database for improve of performance

      Resolved

      تجارنا، أتممنا عملية الصيانة لمنصة زد، مدة التعطل كانت ٢٢ دقيقة جميع الأنظمة عادت للعمل وتعمل بالشكل المطلوب تاريخ الصيانة: ١٤ يوليو ٢٠٢٣ وقت البداية: ٥:٠٢ صباحاً بتوقيت السعودية وقت الانتهاء: ٦:٠٩ صباحاً بتوقيت السعودية مدة التعطل: ٢٢ دقيقة من ٥:٢٩ إلى ٥:٥١ صباحاً جميع الأنظمة عادت للعمل جمعة مباركة Dears, We have completed the maintenance of our platform. The total outage has been 22 minutes. All systems are operating normally and as expected. Date of maintenance: 14th July 2023 Start time: 5:02 am KSA time Completion time: 6:09 am KSA time Time of outage: 22 minutes from 5:29 am to 5:51 am KSA time All systems are operating normally Thanks and wishing you a good Friday ahead! (edite

      Started Jul 14, 2023, 02:00 AM UTC · Resolved Jul 14, 2023, 03:14 AM UTC

    Receive alerts when Zid publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 12 maintenance windows from the available Zid history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Zid or an affected component returns to healthy operation after an issue or outage. The current page contains 2 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Zid and presents it with the normalized service status. The available history contains 52 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Partial Outage: Merchant Imports and Exports”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “# Incident Post-mortem Report **Dashboard exports and imports delayed for all Stores** | | | | --- | --- | | **Date** | Oct 25, 2026, 11:25 AM until 2:26 PM \(UTC\+3, KSA time\). Duration: 3 hours 1 minute | | **Type of Incident** | Service degradation: bac…”.
    Component status filtering
    Choose all components or only the Zid products you use. Official alerts then respect that component selection. Uptimus currently tracks 8 Zid components: Stores, Merchant Dashboards, Mobile Apps, Third party services. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Zid

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Zid
    Comparison criteriaUptimusDowndetector
    Community outage reports for ZidIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for ZidIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Zid reports normal operation. 0 reports were recorded for Zid in the last 24 hours. Last official check: Oct 26, 11:47 PM UTC.

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