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    Zoom outage history

    162 recorded Zoom incidents since March 2026, with official updates, affected components, duration and resolution information.

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    Service Degradation Affecting Multiple Zoom Services

    Started October 23, 2026 at 4:01 PM UTC · 46m

    IssuesMinor incident
    Affected components
    Zoom MeetingsZoom ChatZoom Contact CenterZoomMate
    1. October 23, 2026 at 4:01 PM UTCinvestigating

      We are currently investigating a service degradation affecting multiple Zoom Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    2. October 23, 2026 at 4:07 PM UTCidentified

      We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.

    3. October 23, 2026 at 4:16 PM UTCidentified

      We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. Zoom Phone services remain unaffected. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    4. October 23, 2026 at 4:20 PM UTCidentified

      Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

    5. October 23, 2026 at 4:24 PM UTCmonitoring

      The service degradation affecting multiple Zoom Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    6. October 23, 2026 at 4:48 PM UTCresolved

      This incident has been resolved and the affected service has been restored.

    Service Degradation Affecting Zoom Meetings Services in the US.

    Started October 22, 2026 at 7:16 PM UTC · 22h 19m

    IssuesMinor incident
    Affected components
    Zoom Meetings
    1. October 22, 2026 at 7:16 PM UTCinvestigating

      We are currently investigating a service degradation affecting a subset of users, causing intermittent meeting disconnects in the US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    2. October 22, 2026 at 7:32 PM UTCidentified

      We have successfully identified the root cause of intermittent meeting disconnects affecting a subset of users in the US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    3. October 22, 2026 at 8:05 PM UTCmonitoring

      The service degradation affecting a subset of users, causing intermittent meeting disconnects in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    4. October 23, 2026 at 5:35 PM UTCresolved

      This incident has been resolved.

    Service Degradation Affecting Zoom Learning Webpage

    Started October 21, 2026 at 2:43 PM UTC · 1h 41m

    IssuesMinor incident
    Affected components
    Zoom Learning Center
    1. October 21, 2026 at 2:43 PM UTCinvestigating

      We are currently investigating a service degradation affecting Zoom Learning Webpage. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    2. October 21, 2026 at 2:53 PM UTCidentified

      We have identified an issue with our external vendor where users are experiencing issues with Zoom Learning Webpage. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.

    3. October 21, 2026 at 3:08 PM UTCmonitoring

      A service degradation affecting Zoom Learning Webpage has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    4. October 21, 2026 at 4:25 PM UTCresolved

      This incident has been resolved and the affected service has been restored.

    Service Degradation Affecting Meeting Summaries Via Email.

    Started October 19, 2026 at 11:27 PM UTC · 1h 51m

    IssuesMinor incident
    Affected components
    Zoom Canvas
    1. October 19, 2026 at 11:27 PM UTCidentified

      We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    2. October 19, 2026 at 11:30 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. October 20, 2026 at 12:52 AM UTCmonitoring

      The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    4. October 20, 2026 at 1:18 AM UTCresolved

      This incident has been resolved.

    Service Degradation Affecting Zoom Website in UK region

    Started October 19, 2026 at 1:32 PM UTC · 9h 58m

    IssuesMinor incident
    Affected components
    Zoom Website
    1. October 19, 2026 at 1:32 PM UTCinvestigating

      We are currently investigating a service degradation affecting Zoom Website in UK region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    2. October 19, 2026 at 1:44 PM UTCmonitoring

      The service degradation affecting Zoom Website in UK region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further updates.

    3. October 19, 2026 at 11:31 PM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service Degradation Affecting ZP SMS Australia Mobile Numbers

    Started October 19, 2026 at 12:14 AM UTC · 16m

    Pending
    Affected components
    SMS/MMS (Inbound/Outbound)
    1. October 19, 2026 at 12:14 AM UTCmonitoring

      Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.

    2. October 19, 2026 at 12:31 AM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion

    Started October 17, 2026 at 6:10 AM UTC · 46m

    IssuesMinor incident
    Affected components
    Zoom AICZoom AI
    1. October 17, 2026 at 6:10 AM UTCinvestigating

      We are currently investigating a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    2. October 17, 2026 at 6:13 AM UTCidentified

      We have successfully identified the root cause of a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    3. October 17, 2026 at 6:16 AM UTCmonitoring

      A service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    4. October 17, 2026 at 6:56 AM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service degradation affected Zoom AI Companion in US region

    Started October 14, 2026 at 5:03 PM UTC · 16m

    Pending
    Affected components
    Zoom AI
    1. October 14, 2026 at 5:03 PM UTCmonitoring

      On 10/14/2026, Between 12:10 UTC to 12:34 UTC, users may have experienced issues with Zoom AI Companion in US region. This incident has been resolved and the affected services have been restored.

    2. October 14, 2026 at 5:19 PM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service Degradation Affected Sandbox Creation in ZoomMate

    Started October 14, 2026 at 9:39 AM UTC · 5m

    Pending
    Affected components
    ZoomMate
    1. October 14, 2026 at 9:39 AM UTCmonitoring

      On 10/14/2026, Between 05:35 UTC to 06:16 UTC, the users may have experienced issue with creating sandbox in ZoomMate. This incident has been resolved and the affected services have been restored.

    2. October 14, 2026 at 9:44 AM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service Degradation Affecting Zoom Clips

    Started October 14, 2026 at 12:20 AM UTC · 19h 38m

    IssuesMinor incident
    Affected components
    Zoom Clips
    1. October 14, 2026 at 12:20 AM UTCinvestigating

      We are currently investigating a service degradation with Zoom Clips affecting a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    2. October 14, 2026 at 2:03 AM UTCidentified

      We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users. This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    3. October 14, 2026 at 8:04 AM UTCidentified

      Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    4. October 14, 2026 at 4:04 PM UTCidentified

      Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

    5. October 14, 2026 at 7:24 PM UTCmonitoring

      The service degradation with Zoom Clips affecting a subset of users has been successfully resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363 Our team will continue to monitor the situation closely and keep you informed of any further developments.

    6. October 14, 2026 at 7:58 PM UTCresolved

      This incident has been resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363

    Service degradation affecting Zoom Meeting API in US region

    Started October 13, 2026 at 9:32 AM UTC · 6h 50m

    Pending
    Affected components
    Zoom MeetingsZoom Webinars
    1. October 13, 2026 at 9:32 AM UTCmonitoring

      On 10/13/2026, Between 04:23 UTC to 09:14 UTC, Subset of users may have experienced issues with Zoom Meeting API in US region. This incident has been resolved and the affected services have been restored.

    2. October 13, 2026 at 4:22 PM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service degradation affecting Zoom AI Companion in US region

    Started October 12, 2026 at 11:09 AM UTC · 11m

    Pending
    Affected components
    Zoom AI
    1. October 12, 2026 at 11:09 AM UTCmonitoring

      On 10/12/2026, Between 09:11 UTC to 09:51 UTC, Users may have experienced issues with Zoom AI Companion in US region. This incident has been resolved and the affected services have been restored.

    2. October 12, 2026 at 11:20 AM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service Degradation Affecting Zoom Scheduler.

    Started October 11, 2026 at 10:29 PM UTC · 2h 13m

    IssuesMinor incident
    Affected components
    Zoom Scheduler
    1. October 11, 2026 at 10:29 PM UTCinvestigating

      We are currently investigating a service degradation with Zoom Scheduler affecting a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    2. October 12, 2026 at 12:09 AM UTCidentified

      We have successfully identified the root cause affecting Zoom Scheduler for a subset of users. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    3. October 12, 2026 at 12:13 AM UTCmonitoring

      The service degradation with Zoom Scheduler has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    4. October 12, 2026 at 12:42 AM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service Degradation Affecting File Uploads and Downloads in Zoom Chat

    Started October 10, 2026 at 8:54 AM UTC · 16m

    Pending
    Affected components
    File Transfers: File, Video, Pictures, Voice
    1. October 10, 2026 at 8:54 AM UTCmonitoring

      On 10/10/2026, Between 06:12 UTC to 07:39 UTC, Users may have experienced issues with file upload and download functionality in Zoom chat This incident has been resolved and the affected services have been restored.

    2. October 10, 2026 at 9:10 AM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America

    Started October 9, 2026 at 2:17 PM UTC · 12m

    Pending
    Affected components
    PCI IntegrationPCI Integration
    1. October 9, 2026 at 2:17 PM UTCmonitoring

      On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    2. October 9, 2026 at 2:29 PM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

    Started October 7, 2026 at 3:30 AM UTC · 12m

    Pending
    Affected components
    Zoom Contact Center
    1. October 7, 2026 at 3:30 AM UTCmonitoring

      On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected services have been restored.

    2. October 7, 2026 at 3:42 AM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service Degradation Affecting Zoom Calendar

    Started October 7, 2026 at 2:41 AM UTC · 1h 17m

    IssuesMinor incident
    Affected components
    Calendar
    1. October 7, 2026 at 2:41 AM UTCinvestigating

      We are currently investigating a service degradation where new users may be experiencing issues with calendar provisioning. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    2. October 7, 2026 at 3:09 AM UTCidentified

      We have identified the service degradation where new users may be experiencing issues with calendar provisioning. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    3. October 7, 2026 at 3:46 AM UTCmonitoring

      The service degradation affecting calendar provisioning for new users has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further updates.

    4. October 7, 2026 at 3:58 AM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service Degradation Affecting Zoom Slides Generation in US Region

    Started October 7, 2026 at 2:08 AM UTC · 2h 39m

    IssuesMinor incident
    Affected components
    Zoom Slides
    1. October 7, 2026 at 2:08 AM UTCinvestigating

      We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    2. October 7, 2026 at 4:13 AM UTCidentified

      We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    3. October 7, 2026 at 4:31 AM UTCmonitoring

      The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further developments.

    4. October 7, 2026 at 4:47 AM UTCresolved

      This incident has been resolved and the affected services have been restored.

    Service Degradation Affecting ZoomMate

    Started October 5, 2026 at 9:57 PM UTC · 25m

    IssuesMinor incident
    Affected components
    ZoomMate
    1. October 5, 2026 at 9:57 PM UTCinvestigating

      We are currently investigating a service degradation with ZoomMate services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    2. October 5, 2026 at 10:02 PM UTCidentified

      We have successfully identified the root cause affecting ZoomMate services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    3. October 5, 2026 at 10:04 PM UTCmonitoring

      The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    4. October 5, 2026 at 10:21 PM UTCresolved

      This incident has been resolved.

    Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.

    Started October 4, 2026 at 11:19 PM UTC · 1h 22m

    IssuesMinor incident
    Affected components
    Zoom RoomsWorkspace Reservation Dashboard & ReportingZoom Workspace Reservation
    1. October 4, 2026 at 11:19 PM UTCinvestigating

      We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

    2. October 4, 2026 at 11:50 PM UTCidentified

      We have identified the service degradation with Zoom Rooms Management and Workspaces Management. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

    3. October 5, 2026 at 12:00 AM UTCmonitoring

      The issue affecting Zoom Rooms Management and Workspaces Management has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

    4. October 5, 2026 at 12:41 AM UTCresolved

      This incident has been resolved and the affected services have been restored.