Toulouse, France
Slow Performance
about 1 hour ago
Last checked
Free.fr, a subsidiary of the Iliad Group, is a leading French telecommunications company renowned for its disruptive impact on the market. Founded by Xavier Niel in 1999, Free is France's second-largest internet service provider (ISP) and a major mobile network operator. The company's business model is centered on offering innovative, low-cost "triple-play" and "quad-play" services that bundle high-speed broadband, telephony, and television. Free's signature product, the "Freebox," revolutionized the industry by providing a comprehensive suite of services at a competitive price. Their entry into the mobile market in 2012 with Free Mobile similarly drove down prices, significantly altering the French telecommunications landscape. Free is known for its technological advancements, including early adoption of IPv6 and the recent launch of the Freebox Ultra, which features Wi-Fi 7 technology and symmetrical fiber speeds of up to 8 Gbps. The company's success stems from its ability to challenge established players like Orange and SFR by focusing on subscriber value, transparent pricing, and a strong, nationwide network. Free also offers services for businesses under the "Free Pro" brand, providing fiber, mobile, and cybersecurity solutions. With its continuous focus on innovation and affordability, Free remains a key player shaping the future of telecommunications in France.
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Problems
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Problems detected
No reports in the last 30 minutes.
Community reportsPast report-based status observations, not measured service uptime.
Uptimus analyzes recent community reports and their normal reporting baseline to identify unusual activity affecting Free.
Uptimus is an independent monitoring service and is not affiliated with Free. A healthy status does not guarantee that every user, device or region is unaffected.
The displayed status is based on recent reports and available monitoring signals compared with the normal reporting baseline.
Uptimus groups relevant reports and signals so recurring availability, login, performance and connectivity problems are easier to identify.
Common questions and answers
Yes, Free is currently experiencing issues. 1 incident reported in the last 30 days. We're monitoring the situation in real-time with 0% confidence.
Uptimus analyzes recent community reports and their normal reporting baseline to identify unusual activity affecting Free. The displayed status is based on recent reports and available monitoring signals compared with the normal reporting baseline.
Add Free from your Uptimus workspace or mobile app to receive email, push, or webhook notifications when incidents occur.
The last Free outage occurred on October 3, 2026 and is currently ongoing. The incident was classified as critical severity.
Both services use community reports to highlight possible disruptions. Uptimus adds a unified workspace, localized context, public discussion and alerting across five service types.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Free | Included | Included |
| Included |
| Included |
| 24-hour report activity and regional outage view | Included | Included |
|---|
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
|---|
| Email, push and webhook alerts from the same workspace | Included | Separate product |
|---|
| Public discussion, ratings and incident context on one page | Included | Limited on public pages |
|---|
| One normalized status model shared across all five service types | Included | Separate product |
|---|
Discover other popular services and their current status
1,038 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
30 reports loaded
Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.
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Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 566h 3mObserved | Not available | Critical | ||
| 2h 8m | Not available | Moderate | ||
| 10h 31m | Not available | Major | ||
| 1h 34m | Not available | Critical | ||
| 4h 53m | Not available | Major |
Share your thoughts about Free
Recent reports indicate problems with Free. This assessment is based on report activity, not an official provider confirmation. 2,442 reports were recorded for Free in the last 24 hours. Report activity assessed: .