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    Last checked Oct 26, 11:00 PM UTC

    Free status

    Free.fr, a subsidiary of the Iliad Group, is a leading French telecommunications company renowned for its disruptive impact on the market. Founded by Xavier Niel in 1999, Free is France's second-largest internet service provider (ISP) and a major mobile network operator. The company's business model is centered on offering innovative, low-cost "triple-play" and "quad-play" services that bundle high-speed broadband, telephony, and television. Free's signature product, the "Freebox," revolutionized the industry by providing a comprehensive suite of services at a competitive price. Their entry into the mobile market in 2012 with Free Mobile similarly drove down prices, significantly altering the French telecommunications landscape. Free is known for its technological advancements, including early adoption of IPv6 and the recent launch of the Freebox Ultra, which features Wi-Fi 7 technology and symmetrical fiber speeds of up to 8 Gbps. The company's success stems from its ability to challenge established players like Orange and SFR by focusing on subscriber value, transparent pricing, and a strong, nationwide network. Free also offers services for businesses under the "Free Pro" brand, providing fiber, mobile, and cybersecurity solutions. With its continuous focus on innovation and affordability, Free remains a key player shaping the future of telecommunications in France.

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    Current statusHealth graphOutage reportsOutage mapSocial signalsReport historyIncident historyCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Problems detected

      No reports in the last 30 minutes.

      Community reports
      Oct 26, 11:00 PM UTC

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    Free outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Free outage map

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    Free report history

    Past report-based status observations, not measured service uptime.

    About Free monitoring on Uptimus

    Uptimus analyzes recent community reports and their normal reporting baseline to identify unusual activity affecting Free.

    Uptimus is an independent monitoring service and is not affiliated with Free. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Free

    The displayed status is based on recent reports and available monitoring signals compared with the normal reporting baseline.

    Uptimus groups relevant reports and signals so recurring availability, login, performance and connectivity problems are easier to identify.

    Status history
    Historical signals help distinguish a short-lived spike from a sustained disruption and provide context for the current status.
    Community reports
    User reports add real-world context and may reveal regional or device-specific problems before they are broadly confirmed.

    Frequently Asked Questions

    Common questions and answers

    Is Free down?

    Yes, Free is currently experiencing issues. 1 incident reported in the last 30 days. We're monitoring the situation in real-time with 0% confidence.

    How does Uptimus calculate the Free status?

    Uptimus analyzes recent community reports and their normal reporting baseline to identify unusual activity affecting Free. The displayed status is based on recent reports and available monitoring signals compared with the normal reporting baseline.

    How to get notified about Free outages?

    Add Free from your Uptimus workspace or mobile app to receive email, push, or webhook notifications when incidents occur.

    When was the last Free outage?

    The last Free outage occurred on October 3, 2026 and is currently ongoing. The incident was classified as critical severity.

    Be the first to know when Free goes down

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    Comparison

    Uptimus vs Downdetector for Free

    Both services use community reports to highlight possible disruptions. Uptimus adds a unified workspace, localized context, public discussion and alerting across five service types.

    Uptimus vs Downdetector for Free
    Comparison criteriaUptimusDowndetector
    Community outage reports for FreeIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruption
    Included
    Included
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Public discussion, ratings and incident context on one pageIncludedLimited on public pages
    One normalized status model shared across all five service typesIncludedSeparate product
    IncludedLimited on public pagesSeparate product

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    Free outage reports

    1,038 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    30 reports loaded

    Last 24 hours

    Toulouse, France

    1 report

    Slow Performance

    Oct 26, 9:20 PM · about 1 hour ago

    Strasbourg, France

    1 report

    Completely Down

    Oct 26, 9:20 PM · about 1 hour ago

    Nantes, France

    1 report

    Completely Down

    Oct 26, 9:20 PM · about 1 hour ago

    Metz, France

    1 report

    Completely Down

    Oct 26, 9:20 PM · about 1 hour ago

    Lyon, France

    1 report

    Slow Performance

    Oct 26, 9:20 PM · about 1 hour ago

    Marseille, France

    2 reports

    Completely Down

    Oct 26, 9:20 PM · about 1 hour ago

    View 2 reports
    1. Report 1 · Oct 26, 9:20:23 PM

      Completely Down

    2. Report 2 · Oct 26, 9:20:04 PM

      Completely Down

    Paris, France

    2 reports

    Completely Down

    Oct 26, 9:20 PM · about 1 hour ago

    View 2 reports
    1. Report 1 · Oct 26, 9:20:23 PM

      Completely Down

    2. Report 2 · Oct 26, 9:20:18 PM

      Completely Down

    Nancy, France

    1 report

    Completely Down

    Oct 26, 9:20 PM · about 1 hour ago

    Lyon, France

    1 report

    Completely Down

    Oct 26, 9:20 PM · about 1 hour ago

    Paris, France

    1 report

    Slow Performance

    Oct 26, 9:20 PM · about 1 hour ago

    +2

    Paris, France

    5 reports

    Completely Down

    Oct 26, 9:18 PM – Oct 26, 9:19 PM · about 1 hour ago

    View 5 reports
    1. Report 1 · Oct 26, 9:19:46 PM

      Completely Down

    2. Report 2 · Oct 26, 9:19:30 PM

      Completely Down

    3. Report 3 · Oct 26, 9:19:08 PM

      Completely Down

    4. Report 4 · Oct 26, 9:19:07 PM

      Completely Down

    5. Report 5 · Oct 26, 9:18:35 PM

      Completely Down

    Lyon, France

    3 reports

    Completely Down

    Oct 26, 9:18 PM – Oct 26, 9:19 PM · about 1 hour ago

    View 3 reports
    1. Report 1 · Oct 26, 9:19:43 PM

      Completely Down

    2. Report 2 · Oct 26, 9:18:53 PM

      Completely Down

    3. Report 3 · Oct 26, 9:18:28 PM

      Completely Down

    Nancy, France

    1 report

    Completely Down

    Oct 26, 9:19 PM · about 1 hour ago

    Marseille, France

    1 report

    Slow Performance

    Oct 26, 9:19 PM · about 1 hour ago

    Metz, France

    1 report

    Completely Down

    Oct 26, 9:19 PM · about 1 hour ago

    Nantes, France

    1 report

    Completely Down

    Oct 26, 9:19 PM · about 1 hour ago

    Toulouse, France

    2 reports

    Completely Down

    Oct 26, 9:18 PM – Oct 26, 9:19 PM · about 1 hour ago

    View 2 reports
    1. Report 1 · Oct 26, 9:19:26 PM

      Completely Down

    2. Report 2 · Oct 26, 9:18:25 PM

      Completely Down

    Lyon, France

    1 report

    Slow Performance

    Oct 26, 9:19 PM · about 1 hour ago

    Marseille, France

    2 reports

    Completely Down

    Oct 26, 9:18 PM – Oct 26, 9:19 PM · about 1 hour ago

    View 2 reports
    1. Report 1 · Oct 26, 9:19:02 PM

      Completely Down

    2. Report 2 · Oct 26, 9:18:31 PM

      Completely Down

    Paris, France

    1 report

    Slow Performance

    Oct 26, 9:18 PM · about 1 hour ago

    Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.

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    Free incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    Incident nameDurationStartedUTCAcknowledgedSeverity
    Community reports·Unresolved566h 3mObservedOct 3, 20267:36 AM UTCNot availableCritical
    Community reports·Resolved2h 8mSep 5, 20262:42 PM UTCNot availableModerate
    Community reports·Resolved10h 31mSep 2, 20267:24 AM UTCNot availableMajor
    Community reports·Resolved1h 34mSep 1, 20267:35 PM UTCNot availableCritical
    Community reports·Resolved4h 53mAug 31, 20265:26 PM UTCNot availableMajor

    Community Discussion

    Share your thoughts about Free

    A
    @Alexandre J·Guest
    Aujourd'hui, j'ai appelé un numero non surtaxé en Hollande et Free me facture 63€ alors que l'appel devrait être inclus et qu'aucun message n'a indiqué le contraire. En prime, il m'ont directement restreint mon compte comme si j'avais fait un défaut de paiement alors qu'ils me prélèvent tous les mo…
    4 days ago
    @Laurent Dufour·Guest
    Pas d'Internet depuis le 20 octobre en début d'apres midi sur Paris 8, freebox bloquée étape 3b ( fibre optique PON detectée )
    6 days ago
    @Tomsav·Guest
    Free annonce une semaine des travaux su les cable optique Donc, pas devretour à la normale avant le 26 octobre Secteur Bischwiller Pas d'Internet par Free dans le quartier
    7 days ago
    @TheReycko·Guest
    Depuis quelques jours, la connection en fibre fluctue constamment entre 30-40mb/s (normal) a 200kb/s, le plus bas que j'ai eu est 1-5kb/s pendant 10 minutes
    11 days ago
    @Laurent HK·Guest
    Plus de connexion fibre avec free depuis 14h50.
    14 days ago
    @Monde Meilleur·Guest
    Plus de connection free depuis le vendredi 2 octobre secteur st brieuc aparament après avoir contacté le service client il y aurait eu vandalisme sur une armoire privant des abonnés de connection allant de hillion a lannion
    15 days ago
    @Parisien·Guest
    Plus d'internet ou WIFI depuis ce matin Paris XII bel air Nord, freebox bloquée étape 2
    18 days ago
    @gxtsuny·Guest
    Plus d'internet dans Paris 12 ... Encore une fois la box reste bloqué sur l'étape 2.... Qui m'a débranché ? ...
    18 days ago

    Recent reports indicate problems with Free. This assessment is based on report activity, not an official provider confirmation. 2,442 reports were recorded for Free in the last 24 hours. Report activity assessed: Oct 26, 11:00 PM UTC.