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    Last checked Oct 26, 11:05 PM UTC

    Telus status

    TELUS is a major Canadian telecommunications and technology company, and its online presence, telus.com, is the hub for its diverse business operations. Its business model is built on providing a wide range of services to both consumers and businesses across two main segments: Wireless and Wireline. The company's history dates back to 1990 with the privatization of a government-owned telecommunications entity in Alberta. A pivotal moment was its 1999 merger with BC Tel, which created the modern TELUS Corporation and established it as a national player. TELUS's primary revenue streams come from a combination of services. The Wireless segment generates revenue from monthly subscriptions for mobile phone plans, data usage, and the sale of mobile devices. The Wireline segment includes revenue from high-speed internet, television, and home phone services for both residential and business customers. A key part of TELUS's strategy has been to diversify its business beyond traditional telecom. It has made significant investments and acquisitions in the TELUS Health and TELUS International businesses. TELUS Health has become Canada's largest healthcare technology company, providing a range of services from electronic medical records to virtual care solutions for employers and individuals. TELUS International is a global IT services and business process outsourcing company with a presence in over 60 countries. This diversification helps TELUS reduce its reliance on the highly competitive Canadian telecom market and provides new growth opportunities. In the Canadian telecom market, TELUS is one of the "Big Three" alongside Bell and Rogers. The company differentiates itself through its emphasis on customer service and its significant investments in network infrastructure. TELUS has consistently been recognized for having a fast and reliable network, particularly for its 5G and fiber-optic rollouts. This focus on network quality and a strong customer-centric approach is a key part of its brand identity. The company also promotes its social capitalism philosophy, which involves giving back to the communities it serves.

    Experiencing an issue?

    Telus logo

    Is Telus down?

    Possible problems

    Having issues with Telus?

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    Current statusHealth graphOutage reportsOutage mapSocial signalsReport historyIncident historyCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Possible problems detected

      No reports in the last 30 minutes.

      Community reports
      Oct 26, 11:05 PM UTC

    Get notified about Telus outages

    Monitor Telus with Uptimus and get alerts when its status changes.

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    Telus outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Telus outage map

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    Telus report history

    Past report-based status observations, not measured service uptime.

    About Telus monitoring on Uptimus

    Uptimus analyzes recent community reports and their normal reporting baseline to identify unusual activity affecting Telus.

    Uptimus is an independent monitoring service and is not affiliated with Telus. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Telus

    The displayed status is based on recent reports and available monitoring signals compared with the normal reporting baseline.

    Uptimus groups relevant reports and signals so recurring availability, login, performance and connectivity problems are easier to identify.

    Status history
    Historical signals help distinguish a short-lived spike from a sustained disruption and provide context for the current status.
    Community reports
    User reports add real-world context and may reveal regional or device-specific problems before they are broadly confirmed.

    Frequently Asked Questions

    Common questions and answers

    Is Telus down?

    No, Telus is currently operational.

    How does Uptimus calculate the Telus status?

    Uptimus analyzes recent community reports and their normal reporting baseline to identify unusual activity affecting Telus. The displayed status is based on recent reports and available monitoring signals compared with the normal reporting baseline.

    How to get notified about Telus outages?

    Add Telus from your Uptimus workspace or mobile app to receive email, push, or webhook notifications when incidents occur.

    When was the last Telus outage?

    The last Telus outage occurred on October 21, 2026 and is currently ongoing. The incident was classified as medium severity.

    Be the first to know when Telus goes down

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    Similar services
    Comparison

    Uptimus vs Downdetector for Telus

    Both services use community reports to highlight possible disruptions. Uptimus adds a unified workspace, localized context, public discussion and alerting across five service types.

    Uptimus vs Downdetector for Telus
    Comparison criteriaUptimusDowndetector
    Community outage reports for TelusIncludedIncluded

    Recent reports suggest possible problems with Telus. This assessment is based on report activity, not an official provider confirmation. 0 reports were recorded for Telus in the last 24 hours. Report activity assessed: Oct 26, 11:05 PM UTC.

    Adaptive baseline that separates isolated reports from wider disruption
    Included
    Included
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Public discussion, ratings and incident context on one pageIncludedLimited on public pages
    One normalized status model shared across all five service typesIncludedSeparate product
    IncludedLimited on public pagesSeparate product

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    Telus outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    30 reports loaded

    Reports older than 24 hours

    Vancouver, Canada

    1 report

    Slow Performance

    Oct 21, 5:47 AM · about 5 days ago

    Calgary, Canada

    1 report

    Slow Performance

    Oct 21, 5:47 AM · about 5 days ago

    Edmonton, Canada

    1 report

    Slow Performance

    Oct 21, 5:47 AM · about 5 days ago

    Toronto, Canada

    1 report

    Slow Performance

    Oct 21, 5:47 AM · about 5 days ago

    Burnaby, Canada

    2 reports

    Slow Performance

    Oct 21, 5:46 AM – Oct 21, 5:47 AM · about 5 days ago

    View 2 reports
    1. Report 1 · Oct 21, 5:47:53 AM

      Slow Performance

    2. Report 2 · Oct 21, 5:46:56 AM

      Slow Performance

    Calgary, Canada

    1 report

    Slow Performance

    Oct 21, 5:32 AM · about 5 days ago

    Burnaby, Canada

    1 report

    Slow Performance

    Oct 21, 5:32 AM · about 5 days ago

    Vancouver, Canada

    1 report

    Slow Performance

    Oct 21, 5:32 AM · about 5 days ago

    Edmonton, Canada

    1 report

    Slow Performance

    Oct 21, 5:32 AM · about 5 days ago

    Edmonton, Canada

    1 report

    Slow Performance

    Oct 21, 5:17 AM · about 5 days ago

    Calgary, Canada

    1 report

    Slow Performance

    Oct 21, 5:17 AM · about 5 days ago

    Vancouver, Canada

    1 report

    Slow Performance

    Oct 21, 5:17 AM · about 5 days ago

    Toronto, Canada

    1 report

    Slow Performance

    Oct 21, 5:17 AM · about 5 days ago

    Burnaby, Canada

    2 reports

    Slow Performance

    Oct 21, 5:17 AM · about 5 days ago

    View 2 reports
    1. Report 1 · Oct 21, 5:17:53 AM

      Slow Performance

    2. Report 2 · Oct 21, 5:17:04 AM

      Slow Performance

    Burnaby, Canada

    2 reports

    Slow Performance

    Oct 21, 5:06 AM – Oct 21, 5:07 AM · about 5 days ago

    View 2 reports
    1. Report 1 · Oct 21, 5:07:19 AM

      Slow Performance

    2. Report 2 · Oct 21, 5:06:29 AM

      Slow Performance

    Toronto, Canada

    1 report

    Slow Performance

    Oct 21, 5:07 AM · about 5 days ago

    Edmonton, Canada

    1 report

    Slow Performance

    Oct 21, 5:07 AM · about 5 days ago

    Calgary, Canada

    1 report

    Slow Performance

    Oct 21, 5:07 AM · about 5 days ago

    Vancouver, Canada

    1 report

    Slow Performance

    Oct 21, 5:07 AM · about 5 days ago

    Vancouver, Canada

    1 report

    Slow Performance

    Oct 21, 4:52 AM · about 5 days ago

    Burnaby, Canada

    2 reports

    Slow Performance

    Oct 21, 4:51 AM – Oct 21, 4:52 AM · about 5 days ago

    View 2 reports
    1. Report 1 · Oct 21, 4:52:19 AM

      Slow Performance

    2. Report 2 · Oct 21, 4:51:24 AM

      Slow Performance

    Edmonton, Canada

    1 report

    Slow Performance

    Oct 21, 4:52 AM · about 5 days ago

    Calgary, Canada

    1 report

    Slow Performance

    Oct 21, 4:52 AM · about 5 days ago

    Toronto, Canada

    1 report

    Slow Performance

    Oct 21, 4:52 AM · about 5 days ago

    Surrey, Canada

    1 report

    Slow Performance

    Oct 21, 4:52 AM · about 5 days ago

    Surrey, Canada

    1 report

    Slow Performance

    Oct 21, 4:37 AM · about 5 days ago

    Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.

    Community Discussion

    Share your thoughts about Telus

    A
    @Ben·Guest
    TELUS Mobility data is very low at 5MB with 5G service, it has been like that for more than a week, what wrong ?
    6 days ago
    @Apple·Guest
    No service for mobile data in Markham for several hours alreadly. Fix it quick, Telus!
    8 days ago
    @Denny·Guest
    TELUS Mobility slow everywhere in Edmonton. TELUS, please fix your service!
    8 days ago
    @Yao sansan·Guest
    cellar service at Coquitlam are up now since 6p.m.
    8 days ago
    @Yu John·Guest
    cellar service also down at Toronto around 3 p.m. Oct 18 2026. Oh my God, I can’t believe something this ridiculous could happen in Toronto. (And it’s still not fixed, even at night...)
    8 days ago
    @Yao sansan·Guest
    cellar service are down at Coquitlam since 2p.m. at 2026/10/18.
    8 days ago
    @Yao sansan·Guest
    why cellar service is down rn bro😭
    8 days ago
    @Kimi Xu·Guest
    No internet access this whole morning. Met the same situation 2 weeks ago for around 2 hours and came back. But this time, it has been 3 hours. Have to use hotspot for my online course.
    23 days ago

    Telus incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    Incident nameDurationStartedUTCAcknowledgedSeverity
    Community reports·Unresolved2h 41mObservedOct 21, 20263:27 AM UTCNot availableModerate
    Community reports·Resolved2h 8mAug 13, 20261:32 AM UTCNot availableMajor
    Community reports·Resolved2h 47mAug 11, 20266:23 PM UTCNot availableMajor
    Community reports·Resolved9h 4mAug 10, 20261:40 PM UTCNot availableMajor
    Community reports·Resolved2h 23mAug 2, 20269:02 PM UTCNot availableModerate