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    Last checked Oct 28, 12:56 PM UTC

    Videotron status

    Videotron is a prominent Canadian telecommunications and media company, and a subsidiary of Quebecor Media Inc. Its business model is based on providing a wide range of converged services, including television, internet, mobile, and landline telephony. The company's history began in 1964, founded by André Chagnon, who started with a single cable TV network in the Montreal suburb of Sainte-Adèle. Over the decades, Videotron grew to dominate the Quebec market, expanding its services and infrastructure. A key part of its value proposition is its focus on a converged customer experience, offering comprehensive bundles that combine various services into a single package. Videotron's primary revenue streams are a combination of monthly subscription fees for its services. The company generates income from its mobile services, which operate on its own network and as a key competitor to the "Big Three" national carriers in Quebec. It also earns revenue from its internet services, which are built on a robust coaxial and fiber-optic network. The company has made significant investments in fiber-to-the-home (FTTH) technology to offer symmetrical gigabit speeds. Additionally, Videotron's television services, including the illico TV platform, and its landline phone services contribute to its revenue. In the highly competitive Canadian telecom market, Videotron differentiates itself by being the dominant regional player in Quebec, where it holds a strong market share. The company is often seen as a market disruptor, offering more competitive pricing and customer-friendly plans than the national incumbents. A recent and significant event in its history was the acquisition of Freedom Mobile in 2023 as part of the Rogers-Shaw merger. This strategic move expanded Videotron's presence beyond Quebec, positioning it as a stronger national competitor. Videotron's brand identity is closely tied to its Quebec roots, and it often emphasizes its local focus and commitment to its community. It has a reputation for strong customer service and innovation, which are key pillars of its business model. The company's unique position allows it to compete with both national giants and smaller independent providers while maintaining a loyal customer base.

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    Current statusHealth graphOutage reportsOutage mapSocial signalsReport historyIncident historyCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Problems detected

      No reports in the last 30 minutes.

      Community reports
      Oct 28, 12:56 PM UTC

    Videotron outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    30 reports loaded

    Reports older than 24 hours

    +3

    Montréal, Canada

    6 reports

    Slow Performance

    Oct 4, 4:15 AM – Oct 4, 4:19 AM · about 24 days ago

    View 6 reports
    1. Report 1 · Oct 4, 4:19:21 AM

      Slow Performance

    2. Report 2 · Oct 4, 4:18:31 AM

      Slow Performance

    3. Report 3 · Oct 4, 4:17:29 AM

      Slow Performance

    4. Report 4 · Oct 4, 4:16:58 AM

      Slow Performance

    5. Report 5 · Oct 4, 4:15:56 AM

      Slow Performance

    6. Report 6 · Oct 4, 4:15:25 AM

      Slow Performance

    Repentigny, Canada

    1 report

    Slow Performance

    Oct 4, 4:19 AM · about 24 days ago

    Montréal, Canada

    3 reports

    Completely Down

    Oct 4, 4:16 AM – Oct 4, 4:19 AM · about 24 days ago

    View 3 reports
    1. Report 1 · Oct 4, 4:19:02 AM

      Completely Down

    2. Report 2 · Oct 4, 4:18:00 AM

      Completely Down

    3. Report 3 · Oct 4, 4:16:27 AM

      Completely Down

    Repentigny, Canada

    1 report

    Slow Performance

    Oct 4, 4:04 AM · about 24 days ago

    Montréal, Canada

    2 reports

    Completely Down

    Oct 4, 4:03 AM – Oct 4, 4:04 AM · about 24 days ago

    View 2 reports
    1. Report 1 · Oct 4, 4:04:21 AM

      Completely Down

    2. Report 2 · Oct 4, 4:03:11 AM

      Completely Down

    +1

    Montréal, Canada

    4 reports

    Slow Performance

    Oct 4, 4:02 AM – Oct 4, 4:04 AM · about 24 days ago

    View 4 reports
    1. Report 1 · Oct 4, 4:04:01 AM

      Slow Performance

    2. Report 2 · Oct 4, 4:03:36 AM

      Slow Performance

    3. Report 3 · Oct 4, 4:02:46 AM

      Slow Performance

    4. Report 4 · Oct 4, 4:02:21 AM

      Slow Performance

    Repentigny, Canada

    1 report

    Slow Performance

    Oct 4, 3:49 AM · about 24 days ago

    +1

    Montréal, Canada

    4 reports

    Slow Performance

    Oct 4, 3:47 AM – Oct 4, 3:49 AM · about 24 days ago

    View 4 reports
    1. Report 1 · Oct 4, 3:49:21 AM

      Slow Performance

    2. Report 2 · Oct 4, 3:49:03 AM

      Slow Performance

    3. Report 3 · Oct 4, 3:48:01 AM

      Slow Performance

    4. Report 4 · Oct 4, 3:47:30 AM

      Slow Performance

    Montréal, Canada

    1 report

    Completely Down

    Oct 4, 3:48 AM · about 24 days ago

    Repentigny, Canada

    1 report

    Slow Performance

    Oct 4, 3:43 AM · about 24 days ago

    Montréal, Canada

    3 reports

    Completely Down

    Oct 4, 3:40 AM – Oct 4, 3:43 AM · about 24 days ago

    View 3 reports
    1. Report 1 · Oct 4, 3:43:02 AM

      Completely Down

    2. Report 2 · Oct 4, 3:41:56 AM

      Completely Down

    3. Report 3 · Oct 4, 3:40:10 AM

      Completely Down

    Montréal, Canada

    3 reports

    Slow Performance

    Oct 4, 3:40 AM – Oct 4, 3:42 AM · about 24 days ago

    View 3 reports
    1. Report 1 · Oct 4, 3:42:31 AM

      Slow Performance

    2. Report 2 · Oct 4, 3:41:21 AM

      Slow Performance

    3. Report 3 · Oct 4, 3:40:45 AM

      Slow Performance

    Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.

    Get notified about Videotron outages

    Monitor Videotron with Uptimus and get alerts when its status changes.

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    Videotron outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Videotron outage map

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    Videotron report history

    Past report-based status observations, not measured service uptime.

    Videotron incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    Incident nameDurationStartedUTCAcknowledgedSeverity
    Community reports·Unresolved0mObservedOct 4, 20264:38 AM UTCNot availableModerate
    Community reports·Resolved2h 6mSep 12, 202611:34 PM UTCNot availableCritical
    Community reports·Resolved43mAug 21, 20266:17 AM UTCNot availableModerate
    Community reports·Resolved12mJul 14, 20263:42 PM UTCNot availableModerate

    About Videotron monitoring on Uptimus

    Uptimus analyzes recent community reports and their normal reporting baseline to identify unusual activity affecting Videotron.

    Uptimus is an independent monitoring service and is not affiliated with Videotron. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Videotron

    The displayed status is based on recent reports and available monitoring signals compared with the normal reporting baseline.

    Uptimus groups relevant reports and signals so recurring availability, login, performance and connectivity problems are easier to identify.

    Status history
    Historical signals help distinguish a short-lived spike from a sustained disruption and provide context for the current status.
    Community reports
    User reports add real-world context and may reveal regional or device-specific problems before they are broadly confirmed.

    Frequently Asked Questions

    Common questions and answers

    Is Videotron down?

    Yes, Videotron is currently experiencing issues. 1 incident reported in the last 30 days. We're monitoring the situation in real-time with 0% confidence.

    How does Uptimus calculate the Videotron status?

    Uptimus analyzes recent community reports and their normal reporting baseline to identify unusual activity affecting Videotron. The displayed status is based on recent reports and available monitoring signals compared with the normal reporting baseline.

    How to get notified about Videotron outages?

    Add Videotron from your Uptimus workspace or mobile app to receive email, push, or webhook notifications when incidents occur.

    When was the last Videotron outage?

    The last Videotron outage occurred on October 4, 2026 and is currently ongoing. The incident was classified as medium severity.

    Be the first to know when Videotron goes down

    Start monitoring
    Similar services
    Comparison

    Uptimus vs Downdetector for Videotron

    Both services use community reports to highlight possible disruptions. Uptimus adds a unified workspace, localized context, public discussion and alerting across five service types.

    Uptimus vs Downdetector for Videotron
    Comparison criteriaUptimusDowndetector
    Community outage reports for VideotronIncludedIncluded

    Recent reports indicate problems with Videotron. This assessment is based on report activity, not an official provider confirmation. 0 reports were recorded for Videotron in the last 24 hours. Report activity assessed: Oct 28, 12:56 PM UTC.

    Adaptive baseline that separates isolated reports from wider disruption
    Included
    Included
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Public discussion, ratings and incident context on one pageIncludedLimited on public pages
    One normalized status model shared across all five service typesIncludedSeparate product
    IncludedLimited on public pagesSeparate product

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    Community Discussion

    Share your thoughts about Videotron

    A
    @The Moon·Guest
    Vidéotron est mort depuis 14h30 environ (Rive-Nord). Je suis très triste, j’avais envie de me crosser en ce samedi ensoleillé.
    25 days ago
    @Carl Machin Chose·Guest
    Hebertville lac st jean Videotronc down depuis 15 hres environ
    25 days ago
    @Julie Bully·Guest
    Videotron internet down in East Montreal…again.
    28 days ago
    @Saitho·Guest
    Videotron down depuis 20 minutes, toujours un bonheur zzzzz
    28 days ago
    @Simon Dadouche·Guest
    VVideotron Down NDG H3W2H3 SEPT 29 1555HOURS
    about 1 month ago
    @TB·Guest
    Ils peuvent pas tomber en panne en dehors du weekend à la place?
    about 1 month ago
    @Simon Dadouche·Guest
    Broadband Down NDG H3W2H3 SEPT 13 @ 1705 HOURS
    about 1 month ago
    @FU2·Guest
    is any one else experiencing their internet dropping every like 10 minutes and reconnecting? its been happening for a few months but just today it started getting really really bad.
    about 2 months ago