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    Last checked 9月8日 UTC 02:23

    Atlassian Support status

    Customer support and resources for Atlassian products.

    Experiencing an issue?

    Atlassian Support宕机了吗?

    Maintenance

    The official status page for Atlassian Support reports normal operation. 0 reports were recorded for Atlassian Support in the last 24 hours. Last official check: 9月8日 UTC 02:23.

    Source: official status page

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    OverviewActivityHistoryCommunityAbout

    Atlassian Support service health graph

    Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

    Atlassian Support activity

    Loading reports… · Last 24 hours

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    by Uptimus
    ————Now
    • No problems detected
    • Possible problems
    • Problems detected
    • Early warning
    • Official incident

    Small green bars: normal status (illustrative). Taller bars: report activity.

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    Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

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    15-minute report intervals · UTC
    StartEndReportsStatus

    Latest activity

    Last 24 hours
    1. Official status checked

      Atlassian Support has active maintenance

      Official provider status
      9月8日 UTC 02:23

    Atlassian Support outage reports

    0 outage reports in the last 24 hours.

    近期没有中断报告

    过去24小时内,社区没有提交此服务的中断报告。

    在 Atlassian Support 状态发生变化时接收通知

    通过电子邮件、推送和 Webhook 通知。

    开始监控

    Atlassian Support 中断地图

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    查看完整地图

    Atlassian Support 中断地图

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    Atlassian Support status history

    Official status observations, not measured service uptime.

    Last 60 daysDaily history
    Loading history…
    ——
    • 正常
    • 问题
    • 中断
    • 维护
    • 无数据

    Atlassian Support components

    Component nameStatus
    Atlassian Support Support Portal statusUp
    Atlassian Support Ticketing statusUp
    Atlassian Support Knowledge Base statusUp
    Atlassian Support Community statusUp
    Atlassian Support API Docs statusUp
    Atlassian Support Public Issues Tracker statusUp
    Atlassian Support Training statusUp
    Atlassian Support Blogs statusUp
    Atlassian Support Careers statusUp
    Atlassian Support Content Delivery statusUp

    Atlassian Support incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved1h 45m2026年5月14日UTC 05:03YesCritical
    Official status·Resolved31m2026年5月8日UTC 01:31YesMinor
    Official status·Resolved1h 9m2026年5月2日UTC 01:38YesCritical
    Official status·Resolved2h 48m2026年4月13日UTC 07:29YesMinor
    Official status·Resolved51m2026年4月2日UTC 01:49YesCritical
    Official status·Resolved55m2025年12月17日UTC 13:48YesMinor
    Official status·Resolved4h2025年12月5日UTC 08:08YesMinor
    Official status·Resolved80h 41m2025年11月6日UTC 19:36YesMinor

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      jira.atlassian.com scheduled maintenance notice

      Resolved

      Maintenance tasks have now been completed.

      Started 2025年11月30日 UTC 10:00 · Resolved 2025年11月30日 UTC 11:04

    2. ✓

      Preferences Center scheduled maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started 2025年10月23日 UTC 20:00 · Resolved 2025年10月23日 UTC 21:05

    3. ✓

      Support Platform Scheduled Maintenance

      Resolved

      The scheduled maintenance for our customer support platform has been successfully completed as of 05 Oct 2025 (17:30 UTC). Access to support tickets has been fully restored and operations are back to normal.

      Started 2025年10月3日 UTC 23:45 · Resolved 2025年10月5日 UTC 18:10

    4. ✓

      confluence.atlassian.com Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started 2025年7月13日 UTC 21:00 · Resolved 2025年7月13日 UTC 21:27

    5. ✓

      confluence.atlassian.com Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started 2025年7月11日 UTC 15:17 · Resolved 2025年7月12日 UTC 15:32

    6. ✓

      community.atlassian.com Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started 2025年4月23日 UTC 06:45 · Resolved 2025年4月23日 UTC 11:00

    7. ✓

      community.atlassian.com Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started 2025年3月25日 UTC 02:50 · Resolved 2025年3月25日 UTC 06:00

    8. ✓

      community.atlassian.com Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started 2025年3月24日 UTC 21:15 · Resolved 2025年3月25日 UTC 00:30

    社区讨论

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    关于 Uptimus 对 Atlassian Support 的监控

    Uptimus 通过官方状态源监控 Atlassian Support,并将事件、维护和组件健康状况统一为一致的服务状态。

    此页面目前包含 13 个受监控组件、49 个事件、51 个维护窗口和 1 天已知历史。

    Uptimus 是独立监控服务,与 Atlassian Support 无关联。健康状态并不保证每位用户、设备或地区都未受影响。

    Uptimus 如何监控 Atlassian Support

    当 Atlassian Support 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。 可用历史包含 49 个事件,为提醒提供当前状态之外的背景。 最近收录的事件是“Users experiencing issues accessing multiple Atlassian products”。

    接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Atlassian Support 的 13 个组件: Support Portal, Ticketing, Knowledge Base, Community。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。

    维护通知
    当 Atlassian Support 发布计划、预定或正在进行的维护时接收通知。 Uptimus 已从 Atlassian Support 的可用历史中收录 51 个维护窗口。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。
    恢复通知
    当 Atlassian Support 或受影响组件恢复正常运行时收到通知。 页面包含 1 天已知历史,已解决事件仍可供查看。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。
    状态消息
    Uptimus 保存 Atlassian Support 发布的事件标题,并与标准化状态一起显示。 可用历史包含 49 个事件,为提醒提供当前状态之外的背景。 最近收录的事件是“Users experiencing issues accessing multiple Atlassian products”。
    状态详情
    事件和维护更新会被保留,以便跟踪调查、缓解和恢复过程。 Uptimus 保存的近期官方更新为:“### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal deployment orchestration platform duri…”。
    组件状态筛选
    选择所有组件或仅选择使用的 Atlassian Support 产品。官方通知会遵循该选择。 Uptimus 当前跟踪 Atlassian Support 的 13 个组件: Support Portal, Ticketing, Knowledge Base, Community。 筛选只改变官方提醒的发送范围,不会从公开历史中移除事件。

    常见问题

    在 Atlassian Support 状态发生变化时接收通知

    开始监控
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    Comparison

    Atlassian Support:Uptimus 与 Downdetector 对比

    Downdetector 公共页面主要基于用户报告。Uptimus 还会在来源提供时结合官方事件、维护窗口和组件状态。

    Atlassian Support:Uptimus 与 Downdetector 对比
    比较标准UptimusDowndetector
    Atlassian Support 的社区中断报告已包含
    已包含
    区分个别报告和大范围中断的自适应基线已包含已包含
    24 小时报表活动和区域中断视图已包含已包含
    在一个工作区管理网站、状态提供商、Steam 游戏及 Android 应用和游戏已包含独立产品
    从同一工作区发送邮件、推送和 Webhook 告警已包含独立产品
    Atlassian Support 的官方事件更新和状态时间线已包含以用户报告为主
    分别展示组件健康与维护窗口已包含公共页面功能有限
    已包含以用户报告为主 · 公共页面功能有限独立产品

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