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    Last checked 10月28日 UTC 11:34

    Bigcommerce status

    Enterprise ecommerce platform for growth and success.

    Experiencing an issue?

    Bigcommerce logo

    Bigcommerce宕机了吗?

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    Having issues with Bigcommerce?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      10月28日 UTC 11:34
    2. Official incident active

      High Rate of Cloudflare Challenge Pages — The BigCommerce platform is currently experiencing an abnormally high volume of automated traffic being directed at stores. The engineering team has deployed a number of security rules to mitigate this traffic and to ensure reliability and performance of the platform is maintained. During this time merchants and shoppers may be presented with a Cloudflare challenge page as they navigate the store, which verifies they are a human user. The engineering team is continuing to refine the rules and and working to reduce frequency of these interruptions. We are also working closely with our vendor to further mitigate and improve the automatic classification of traffic. If you are experiencing issues managing your store through the Control Panel or API, we advise you to reach out the BigCommerce Support team for further assistance.

      Official provider status
      10月28日 UTC 03:11
    3. Official incident resolved

      Degraded search availability across the platform — This incident has been resolved. All services are operational.

      Official provider status
      10月27日 UTC 22:29

    Bigcommerce outage reports

    27 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    27 reports loaded

    Last 24 hours

    Ireland

    1 report

    Degraded performance

    10月27日 21:20 · 14小时前

    Ireland

    2 reports

    Degraded performance

    10月27日 21:07 – 10月27日 21:08 · 14小时前

    View 2 reports
    1. Report 1 · 10月27日 21:08:43

      Degraded performance

    2. Report 2 · 10月27日 21:07:52

      Degraded performance

    Saint-Jérôme, Canada

    2 reports

    Degraded performance

    10月27日 21:02 – 10月27日 21:03 · 14小时前

    View 2 reports
    1. Report 1 · 10月27日 21:03:34

      Degraded performance

    2. Report 2 · 10月27日 21:02:45

      Degraded performance

    Vancouver, Canada

    1 report

    Degraded performance

    10月27日 21:03 · 14小时前

    Winkler, Canada

    2 reports

    Degraded performance

    10月27日 21:02 – 10月27日 21:03 · 14小时前

    View 2 reports
    1. Report 1 · 10月27日 21:03:34

      Degraded performance

    2. Report 2 · 10月27日 21:02:42

      Degraded performance

    Canada

    1 report

    Major outage

    10月27日 20:57 · 14小时前

    Canada

    2 reports

    Degraded performance

    10月27日 20:55 – 10月27日 20:56 · 14小时前

    View 2 reports
    1. Report 1 · 10月27日 20:56:22

      Degraded performance

    2. Report 2 · 10月27日 20:55:21

      Degraded performance

    Ireland

    2 reports

    Degraded performance

    10月27日 20:52 – 10月27日 20:53 · 14小时前

    View 2 reports
    1. Report 1 · 10月27日 20:53:43

      Degraded performance

    2. Report 2 · 10月27日 20:52:57

      Degraded performance

    Glasgow, United Kingdom

    1 report

    Degraded performance

    10月27日 20:52 · 14小时前

    Wigan, United Kingdom

    1 report

    Degraded performance

    10月27日 20:52 · 14小时前

    Bury, United Kingdom

    1 report

    Degraded performance

    10月27日 20:52 · 14小时前

    Solihull, United Kingdom

    1 report

    Degraded performance

    10月27日 20:52 · 14小时前

    Oldham, United Kingdom

    1 report

    Degraded performance

    10月27日 20:52 · 14小时前

    Pflugerville, United States

    1 report

    Major outage

    10月27日 20:51 · 14小时前

    Memphis, United States

    1 report

    Major outage

    10月27日 20:51 · 14小时前

    Seminole County, United States

    1 report

    Major outage

    10月27日 20:51 · 14小时前

    Memphis, United States

    1 report

    Degraded performance

    10月27日 20:50 · 14小时前

    Seminole County, United States

    1 report

    Degraded performance

    10月27日 20:50 · 14小时前

    Pflugerville, United States

    1 report

    Degraded performance

    10月27日 20:50 · 14小时前

    Memphis, United States

    1 report

    Degraded performance

    10月27日 20:49 · 14小时前

    Seminole County, United States

    1 report

    Degraded performance

    10月27日 20:49 · 14小时前

    Pflugerville, United States

    1 report

    Degraded performance

    10月27日 20:49 · 14小时前

    Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.

    Bigcommerce status history

    Official status observations, not measured service uptime.

    Bigcommerce components

    Component nameStatus
    Bigcommerce API & Webhooks statusUp
    Bigcommerce 3rd Party Services — Avalara statusUp
    Bigcommerce B2B Edition — B2B Edition - API statusUp
    Bigcommerce Client Services — Client Portal statusUp
    Bigcommerce B2B Edition — B2B Edition - Dashboard statusUp
    Bigcommerce 3rd Party Services — Braintree statusUp
    Bigcommerce Checkout & Payment Processing statusUp
    Bigcommerce Client Services — Support Center statusUp
    Bigcommerce B2B Edition — B2B Edition - Buyers Portal statusUp
    Bigcommerce 3rd Party Services — Braintree PayPal Processing statusUp

    Bigcommerce incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Monitoring8h 36mOngoing2026年10月28日UTC 03:11YesMinor
    Official status·Resolved1h 6m2026年10月27日UTC 21:23YesMinor
    Official status·Resolved2h 12m2026年10月27日UTC 05:29YesMajor
    Official status·Resolved2h 11m2026年10月26日UTC 12:07YesMajor
    Official status·Resolved3h 12m2026年10月24日UTC 15:35YesMinor
    Official status·Resolved14m2026年10月24日UTC 13:08YesUnknown
    Official status·Resolved7h 33m2026年10月22日UTC 20:14YesMinor
    Official status·Resolved1h 10m2026年10月20日UTC 09:23YesMinor

    关于 Uptimus 对 Bigcommerce 的监控

    Uptimus 通过官方状态源监控 Bigcommerce,并将事件、维护和组件健康状况统一为一致的服务状态。

    此页面目前包含 18 个受监控组件、108 个事件、50 个维护窗口和 29 天已知历史。

    Uptimus 是独立监控服务,与 Bigcommerce 无关联。健康状态并不保证每位用户、设备或地区都未受影响。

    Uptimus 如何监控 Bigcommerce

    当 Bigcommerce 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。 可用历史包含 108 个事件,为提醒提供当前状态之外的背景。 最近收录的事件是“High Rate of Cloudflare Challenge Pages”。

    接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Bigcommerce 的 18 个组件: API & Webhooks, Avalara, B2B Edition - API, Client Portal。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。

    维护通知
    当 Bigcommerce 发布计划、预定或正在进行的维护时接收通知。 Uptimus 已从 Bigcommerce 的可用历史中收录 50 个维护窗口。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。
    恢复通知
    当 Bigcommerce 或受影响组件恢复正常运行时收到通知。 页面包含 29 天已知历史,已解决事件仍可供查看。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。

    在 Bigcommerce 状态发生变化时接收通知

    通过电子邮件、推送和 Webhook 通知。

    开始监控

    Bigcommerce 中断地图

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    查看完整地图

    Bigcommerce 中断地图

    Loading report locations…

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      B2B Edition - Migration

      Resolved

      The scheduled maintenance has been completed.

      Started 2025年3月13日 UTC 03:00 · Resolved 2025年3月13日 UTC 03:30

    2. ✓

      [Scheduled] PayPal Planned Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started 2019年10月18日 UTC 05:00 · Resolved 2019年10月18日 UTC 05:15

    3. ✓

      FINAL WARNING OF SOFTLAYER HOSTING DEPRECATION, 8/21/2019:

      Resolved

      The scheduled maintenance has been completed.

      Started 2019年8月21日 UTC 18:00 · Resolved 2019年8月21日 UTC 19:17

    4. ✓

      BigCommerce Payments emergency maintenance

      Resolved

      The emergency maintenance has been completed.

      Started 2019年4月23日 UTC 01:35 · Resolved 2019年4月23日 UTC 01:39

    5. ✓

      BigCommerce Asset Storage - Planned Maintenance

      Resolved

      The scheduled maintenance is complete.

      Started 2019年4月19日 UTC 05:00 · Resolved 2019年4月19日 UTC 05:31

    6. ✓

      BigCommerce Asset Storage

      Resolved

      The scheduled maintenance has been completed.

      Started 2019年4月18日 UTC 05:00 · Resolved 2019年4月18日 UTC 05:34

    7. ✓

      BigCommerce Asset Storage - Planned Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started 2019年4月8日 UTC 21:00 · Resolved 2019年4月8日 UTC 21:30

    8. ✓

      Emergency Maintenance to legacy email accounts

      Resolved

      The scheduled maintenance has been completed.

      Started 2019年3月29日 UTC 22:10 · Resolved 2019年3月29日 UTC 23:10

    状态消息
    Uptimus 保存 Bigcommerce 发布的事件标题,并与标准化状态一起显示。 可用历史包含 108 个事件,为提醒提供当前状态之外的背景。 最近收录的事件是“High Rate of Cloudflare Challenge Pages”。
    状态详情
    事件和维护更新会被保留,以便跟踪调查、缓解和恢复过程。 Uptimus 保存的近期官方更新为:“The BigCommerce platform is currently experiencing an abnormally high volume of automated traffic being directed at stores. The engineering team has deployed a number of security rules to mitigate this traffic and to ensure reliability and performance of th…”。
    组件状态筛选
    选择所有组件或仅选择使用的 Bigcommerce 产品。官方通知会遵循该选择。 Uptimus 当前跟踪 Bigcommerce 的 18 个组件: API & Webhooks, Avalara, B2B Edition - API, Client Portal。 筛选只改变官方提醒的发送范围,不会从公开历史中移除事件。

    常见问题

    在 Bigcommerce 状态发生变化时接收通知

    开始监控
    Similar services
    Comparison

    Bigcommerce:Uptimus 与 Downdetector 对比

    Downdetector 公共页面主要基于用户报告。Uptimus 还会在来源提供时结合官方事件、维护窗口和组件状态。

    Bigcommerce:Uptimus 与 Downdetector 对比
    比较标准UptimusDowndetector
    Bigcommerce 的社区中断报告已包含已包含
    区分个别报告和大范围中断的自适应基线已包含已包含
    24 小时报表活动和区域中断视图已包含已包含
    在一个工作区管理网站、状态提供商、Steam 游戏及 Android 应用和游戏已包含独立产品
    从同一工作区发送邮件、推送和 Webhook 告警已包含独立产品
    Bigcommerce 的官方事件更新和状态时间线已包含以用户报告为主
    分别展示组件健康与维护窗口已包含公共页面功能有限
    已包含以用户报告为主 · 公共页面功能有限独立产品

    The current official status of Bigcommerce cannot be verified. The latest stored provider observation indicated normal operation. 27 reports were recorded for Bigcommerce in the last 24 hours. Last official check: 10月28日 UTC 11:34.

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    社区讨论

    分享您对 Bigcommerce 的看法

    A
    @PCJ·Guest
    Website is not showing up. Can't log in. Big Commerce page says "This global component doesn't exist" and I haven't received any orders in days! Never saw this before. Been with this company for years.
    3 months ago
    @Irina Serdyukova·Guest
    same, storefront shows server error, cant log in to backend
    5 months ago
    @Mikey Dee·Guest
    Just fantastic - you entrust a company like BC for your website and something like this happens, and they can't even communicate with their merchants about it. I wonder if they will compensate for any lost revenue during this downtime - probably not, all we get is an apology for the inconvenience.…
    5 months ago
    @Steve·Guest
    Can't see my customer's info.
    5 months ago
    @David Miller·Guest
    Why is my website down as well as the backend?
    5 months ago
    @Ana Cuenca·Guest
    Multiple BigCommerce storefront pages are currently returning “Server Error” responses, including blog pagination and normal category pages. The issue appears platform-side, as even support/chat functions are behaving inconsistently. Seeing if other merchants are experiencing the same storefront in…
    5 months ago