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Official provider statusOfficial incident active
PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation — Kaseya is aware of two critical vulnerabilities in PHP: CVE-2026-109618 and CVE-2026-109619. CVE-2026-109618 involves a remote code execution vulnerability where handling out-of-memory errors via longjmp() leaves request memory uninitialized due to improper control flow management, potentially allowing attackers to achieve remote code execution using out-of-memory (OOM) triggers. CVE-2026-109619 describes a remote code execution vulnerability where longjmp() fatal error handling leaves global memory pointing to freed memory regions. These regions can later be accessed during subsequent requests, potentially enabling arbitrary code execution. Kaseya has completed an evaluation of its product portfolio regarding these vulnerabilities. A summary of the current status across impacted products and services is provided in the table below. As our investigation and remediation efforts continue, we will keep the following list updated with the latest information. Here is what each status means: Fully Patched: The fix has been applied. Compensating Controls: The product is impacted, protective controls are in place, and we are working to remediate. Unaffected: The product is not affected by these vulnerabilities. Product Status: AudIT - Unaffected Autotask PSA - Fully Patched Datto Backup for Azure Files + Blob Storage - Unaffected BMS - Fully patched Connect Booster - Unaffected Datto Backup For Azure - Unaffected Datto BCDR - Compensating Controls Datto Direct to Cloud Products - Compensating Controls Datto EDR - Unaffected Datto Networking - Compensating Controls Datto Partner Portal - Compensating Controls Datto RMM - Fully Patched Datto SaaS Defense - Unaffected Datto SaaS Protection + Backupify - Compensating Controls Datto Workplace + File Protect - Compensating Controls Endpoint Backup V2 - Fully Patched Graphus - Unaffected ID Agent - Compensating Controls Inky - Unaffected IT Glue - Unaffected Kaseya One - Unaffected Kaseya Quote Manager - Compensating Controls Kaseya MDM - Unaffected Microsoft Entra Backup - Unaffected MyITProcess - Unaffected Passly - Unaffected RapidFire Tools - Fully Patched RocketCyber - Compensating Controls SaaS Alerts -Unaffected Secure Payments - Compensating Controls Spanning - Compensating Controls Unitrends - Compensating Controls UniView - Unaffected vPenTest - Fully Patched VSA 10 - Fully Patched VSA 9 - Compensating Controls We will continue to provide updates as additional information becomes available. For additional questions, please create a ticket with our Support team here: https://helpdesk.kaseya.com/hc/en-gb#/contact
Official provider statusOfficial incident active
ConnectWise Cloud Backup Issue Investigation — A third party vendor, ConnectWise, recently reported attempts of unauthorized access associated with the ConnectWise Cloud Backup environment. ConnectWise has initiated their incident response procedures, and have applied containment measures as they continue to investigate. At this time, according to ConnectWise there is no indication that ConnectWise partner backup data has been accessed. All additional updates related to this incident can be found on the ConnectWise Status Page at status.connectwise.com. As part of our ongoing security monitoring efforts, the Kaseya Security Operations Center deployed additional detection measures on October 16, 2026, targeting publicly disclosed indicators of compromise. Activity matching these indicators is automatically designated as critical severity and promptly reviewed by our security analysts. The Kaseya product team has also deployed a fortify action within SaaS Alerts and KSIEM environments to help mitigate this risk further. Please follow the steps below to apply the fortify action: Action Name: Disable ConnectWise Cloud Backup and Cloud Management apps Steps to Deploy within SaaS Alerts and KSIEM portal: Within the left menu, under "Modules", select Fortify → Actions, then perform the following: 1. Set Select Product to Microsoft. 2. Set Select Organization to the customer's org (or leave it on All), and leave Select Actions on All. 3. Click Show Actions. 4. Search for Disable ConnectWise Cloud Backup and Cloud Management apps in the search box. 5. Under the action's buttons, click the wand icon labelled Apply. If you feel you have been compromised due to this issue, please contact Kaseya support.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
| Component name | Status |
|---|
More components are available below.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 4h 9m | Yes | Unknown | ||
| 5h 46m | Yes | Major | ||
| 6h 17m | Yes | Minor | ||
| 50h 17m | Yes | Unknown | ||
| 78h 22m | Yes | Critical | ||
| 8h 59m | Yes | Major | ||
| 154h 2mOngoing | Yes | Unknown | ||
| 17h 42m | Yes | Minor |
Uptimus 通过官方状态源监控 Datto，并将事件、维护和组件健康状况统一为一致的服务状态。
此页面目前包含 422 个受监控组件、169 个事件、519 个维护窗口和 83 天已知历史。
Uptimus 是独立监控服务，与 Datto 无关联。健康状态并不保证每位用户、设备或地区都未受影响。
当 Datto 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。 可用历史包含 169 个事件，为提醒提供当前状态之外的背景。 最近收录的事件是“Datto Endpoint Backup - Backups not running on some Endpoint Backup Servers”。
接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Datto 的 422 个组件。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。
Planned work published by the official provider.
We will be performing maintenance to Autotask on Friday November 6th, starting at 11:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 2026年11月6日 UTC 16:00 · Ongoing
We will be performing maintenance to Autotask on Friday November 6th, starting at 2:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 2026年11月6日 UTC 07:00 · Ongoing
We will be performing maintenance to Autotask on Thursday November 5th, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 2026年11月5日 UTC 21:00 · Ongoing
We will be performing maintenance to Autotask on Thursday November 5th, starting at 11:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 2026年11月5日 UTC 16:00 · Ongoing
We will be performing maintenance to Autotask on Thursday November 5th, starting at 2:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 2026年11月5日 UTC 07:00 · Ongoing
We will be performing maintenance to Autotask on Wednesday November 4th, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 2026年11月4日 UTC 21:00 · Ongoing
We will be performing maintenance to Autotask on Wednesday November 4th, starting at 11:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 2026年11月4日 UTC 16:00 · Ongoing
We will be performing maintenance to Autotask on Wednesday November 4th, starting at 2:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Started 2026年11月4日 UTC 07:00 · Ongoing
Downdetector 公共页面主要基于用户报告。Uptimus 还会在来源提供时结合官方事件、维护窗口和组件状态。
| 比较标准 | Uptimus | Downdetector |
|---|---|---|
| Datto 的社区中断报告 | 已包含 | 已包含 |
| 区分个别报告和大范围中断的自适应基线 | 已包含 | 已包含 |
| 24 小时报表活动和区域中断视图 | 已包含 | 已包含 |
| 在一个工作区管理网站、状态提供商、Steam 游戏及 Android 应用和游戏 | 已包含 | 独立产品 |
| 从同一工作区发送邮件、推送和 Webhook 告警 | 已包含 | 独立产品 |
| Datto 的官方事件更新和状态时间线 | 已包含 | 以用户报告为主 |
| 分别展示组件健康与维护窗口 | 已包含 | 公共页面功能有限 |
The current official status of Datto cannot be verified. The latest stored provider observation indicated degraded performance. 0 reports were recorded for Datto in the last 24 hours. Last official check: .
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