Granicus Status

Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SmartGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SmartGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Granicus Engineering teams have identified and resolved the issue impacting govService OneView Dynamics. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

The platform continues to operate normally with no impact to new submissions. Our Engineering team is currently conducting testing of the recovery solution and our Technical Support Team will be sending a follow-up communication to impacted customers with further details. We sincerely apologise for the ongoing inconvenience and appreciate your continued patience as we work toward completing the recovery for all affected customers.

This incident has been resolved.

The issue affecting the CaseViewer application has been resolved. Granicus engineering team identified the cause and implemented a fix. Service has been fully restored. We apologize for the inconvenience and thank you for your patience. If you continue to experience any issues, please contact our support team.

This incident has been resolved.

Granicus Engineering teams have identified and resolved the issue impacting govMeetings MediaManager. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

This incident has been resolved.

This issue has been resolved.

Dear Valued Customer, This is a reminder of the scheduled maintenance window for recurring security patches. It will take place on June 30th, 2026, beginning at 1:00 AM CT, and is expected to last approximately 5 hours. During this time, the system will be temporarily unavailable. This maintenance is essential to ensure the continued security and performance of our services. Start time by time zones: Pacific Time: 11:00 PM (June 30th) Mountain Time: 12:00 AM (Julu 1st) Central Time: 1:00 AM Eastern Time: 2:00 AM

OneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable. Action: No action is required on your end. Purpose: The purpose of this maintenance is to extend the stability and functionality of your Granicus solution.

This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.

Granicus technical teams will be performing system maintenance and upgrades in our Production environment for the GovQA application. Although we take steps to keep the system online, you will experience times where the systems are unavailable during this maintenance period.

Dear Valued Customer, We are excited to announce the latest update to OneView EE, designed to enhance your experience and improve functionality. This release is planned to happen June 25th, 2026, 8:00 PM MT. No downtime is expected. Release notes will be published here: https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-E-E

Beginning at 12 AM Central Time on Sunday, June 21st 2026, Granicus technical teams will be performing maintenance affecting our govDelivery Production environment for Communications Cloud and TMS applications. During the maintenance period, the services/environments listed below will be unavailable. Planned System Maintenance Dates/Times: • Sunday, June 21st (12:00 AM - 4:00 AM CDT) Impacted Applications and Services: • Communications Cloud (Production environment) via admin.govdelivery.com • Web Services/APIs for the Communications Cloud environment via api.govdelivery.com • Targeted Messaging Service (TMS) environment - used by organizations triggering messages directly from their own systems into Granicus via tms.govdelivery.com Granicus Customer Support will provide updates during the maintenance period via our Status Page.

On Thursday, June 18th, 2026, at 9:30 PM PST Granicus will perform a standard maintenance for Vision. There will be a scheduled downtime for 6 hours. Therefore, we have scheduled a release window. If an incident occurs during this release, we will have the appropriate staff engaged to resolve it immediately. You can review the release notes in detail at: https://support.granicus.com/s/article/What-s-New-in-CMS-VE-2026?language=en_US

We will be undergoing scheduled maintenance during this time.

We will be undergoing scheduled maintenance during this time.

On Monday, 15th June, 2026, at 11:30 PM MDT, Granicus will perform a standard release for EngagementHQ. The release will occur within a 4-hour maintenance window, and any service interruption is expected to be minimal and not continuous for the entire duration. In the event of an incident during the release, the appropriate staff will be engaged to resolve it