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Citizen engagement platform for government organizations.
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Official status checked
Granicus is experiencing an outage
Official provider statusOfficial maintenance active
Granicus Communications STAGE Environment scheduled Emergency Maintenance: October 28, 12:00 AM CDT — Maintenance will begin as scheduled in 60 minutes.
Official provider statusOfficial maintenance active
GovService Firmstep scheduled maintenance (US) - 27th Oct 2026 — Maintenance will begin as scheduled in 60 minutes.
Official provider statusOfficial incident active
Granicus Issue Notification: govService SmartGov — We continue to investigate an issue affecting some SmartGov customers using the Laserfiche integration. Our Product team is actively working to identify the cause and determine next steps. We will provide additional updates as information becomes available
Official provider statusOfficial incident resolved
govMeetings – Peak Agenda Management Processing Delays — This incident has been resolved.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 31m | Yes | Minor | ||
| 9h 28mOngoing | Yes | Major | ||
| 9h 28mOngoing | Yes | Unknown | ||
| 2h 39m | Yes | Major | ||
| 42m | Yes | Minor | ||
| 1h 54m | Yes | Major | ||
| 13h 42m | Yes | Critical | ||
| 6h 3m | Yes | Unknown |
Uptimus 通过官方状态源监控 Granicus，并将事件、维护和组件健康状况统一为一致的服务状态。
此页面目前包含 64 个受监控组件、155 个事件、196 个维护窗口和 67 天已知历史。
Uptimus 是独立监控服务，与 Granicus 无关联。健康状态并不保证每位用户、设备或地区都未受影响。
当 Granicus 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。 可用历史包含 155 个事件，为提醒提供当前状态之外的背景。 最近收录的事件是“govMeetings – Peak Agenda Management Processing Delays”。
接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Granicus 的 64 个组件: CRM, Communications Cloud, EHQ - ANZ, Indigov CRM - US House。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。
Planned work published by the official provider.
Release 586 will apply essential updates to the govService platform for all US customers on Tuesday, 10th Nov 2026. There will be no impact to the live processing of cases. Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release. You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client. Thank you, Granicus Customer Support
Started 2026年11月10日 UTC 08:00 · Ongoing
Release 586 will apply essential updates to the govService platform for all customers in the UK and Ireland this Tuesday, 3rd Nov 2026. The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases. Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release. You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client. Thank you, Granicus Customer Support
Started 2026年11月3日 UTC 05:30 · Ongoing
Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions. Please note: this maintenance does not include any product updates or changes.
Started 2026年10月31日 UTC 04:00 · Ongoing
This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Started 2026年10月31日 UTC 04:00 · Ongoing
We are excited to announce the latest update to OneView Dynamics, designed to enhance your experience and improve functionality. This release is planned to happen October 29th, 2026, 7:00 PM MT and is expected to last approximately 4 hours. You may experience downtime from 5 to 30 minutes during that period. Release notes will be published here: https://support.granicus.com/s/article-group/a8CVq000000CI2nMAG/service-request-management-advanced-oneview-release-notes. For those who have a STAGE environment, we invite you to explore it. Thank you for your continued support and feedback.
Started 2026年10月30日 UTC 01:00 · Ongoing
The changes are already in the STAGE environment. For those who have that environment available, we invite you to explore it.
Started 2026年10月30日 UTC 01:00 · Ongoing
Maintenance will begin as scheduled in 60 minutes.
Started 2026年10月28日 UTC 05:00 · Ongoing
Maintenance will begin as scheduled in 60 minutes.
Started 2026年10月28日 UTC 04:30 · Ongoing
Downdetector 公共页面主要基于用户报告。Uptimus 还会在来源提供时结合官方事件、维护窗口和组件状态。
| 比较标准 | Uptimus | Downdetector |
|---|---|---|
| Granicus 的社区中断报告 | 已包含 | 已包含 |
| 区分个别报告和大范围中断的自适应基线 | 已包含 | 已包含 |
| 24 小时报表活动和区域中断视图 | 已包含 | 已包含 |
| 在一个工作区管理网站、状态提供商、Steam 游戏及 Android 应用和游戏 | 已包含 | 独立产品 |
| 从同一工作区发送邮件、推送和 Webhook 告警 | 已包含 | 独立产品 |
| Granicus 的官方事件更新和状态时间线 | 已包含 | 以用户报告为主 |
| 分别展示组件健康与维护窗口 | 已包含 | 公共页面功能有限 |
The official status page for Granicus reports degraded performance. An unresolved official incident is listed: “Granicus Issue Notification: govService SmartGov”. Components reported as affected: SmartGov, govService. 0 reports were recorded for Granicus in the last 24 hours. Last official check: .
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