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    Last checked 9月8日 UTC 02:15

    Helloid status

    Cloud-based identity access management solution with provisioning, self-service, and SSO.

    Experiencing an issue?

    Helloid宕机了吗?

    Maintenance

    The official status page for Helloid reports normal operation. 0 reports were recorded for Helloid in the last 24 hours. Last official check: 9月8日 UTC 02:15.

    Source: official status page

    Having issues with Helloid?

    Share your experience to help others stay informed.

    OverviewActivityHistoryCommunityAbout

    Helloid service health graph

    Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

    Helloid activity

    Loading reports… · Last 24 hours

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    by Uptimus
    ————Now
    • No problems detected
    • Possible problems
    • Problems detected
    • Early warning
    • Official incident

    Small green bars: normal status (illustrative). Taller bars: report activity.

    Waiting for data

    Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

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    15-minute report intervals · UTC
    StartEndReportsStatus

    Latest activity

    Last 24 hours
    1. Official status checked

      Helloid has active maintenance

      Official provider status
      9月8日 UTC 02:15
    2. Official maintenance active

      HelloID Release 2026.09 — We will be performing scheduled maintenance. During this maintenance window, we will upgrade the services to version 2026.09 of HelloID. Please check the release for more information If you have any questions or issues please contact HelloID Customer support. https://tools4ever-support.topdesk.net/

      Official provider status
      9月7日 UTC 11:26
    3. Official maintenance active

      HelloID Release 2026.09 — We will be performing scheduled maintenance. During this maintenance window, we will upgrade the services to version 2026.09 of HelloID. Please check the release for more information If you have any questions or issues please contact HelloID Customer support. https://tools4ever-support.topdesk.net/

      Official provider status
      9月7日 UTC 11:26

    Helloid outage reports

    0 outage reports in the last 24 hours.

    近期没有中断报告

    过去24小时内,社区没有提交此服务的中断报告。

    在 Helloid 状态发生变化时接收通知

    通过电子邮件、推送和 Webhook 通知。

    开始监控

    Helloid 中断地图

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    查看完整地图

    Helloid 中断地图

    Loading report locations…

    Helloid status history

    Official status observations, not measured service uptime.

    Last 60 daysDaily history
    Loading history…
    ——
    • 正常
    • 问题
    • 中断
    • 维护
    • 无数据

    Helloid components

    Component nameStatus
    HelloID West America — Provisioning statusUp
    HelloID Training — Provisioning statusUp
    HelloID West Europe — Provisioning statusUp
    HelloID West America — Service Automation statusUp
    HelloID Training — Service Automation statusUp
    HelloID West Europe — Service Automation statusUp
    HelloID Training — Access Management statusUp
    HelloID West America — Access Management statusUp
    HelloID West Europe — Access Management statusUp

    Helloid incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved5h 46m2026年8月28日UTC 12:27YesMajor
    Official status·Resolved23h 49m2026年8月5日UTC 14:29YesUnknown
    Official status·Resolved15h 14m2026年7月23日UTC 15:05YesCritical
    Official status·Resolved18h 27m2026年7月14日UTC 15:53YesMinor
    Official status·Resolved72h 25m2026年6月12日UTC 06:53YesMinor
    Official status·Resolved71h 4m2026年6月8日UTC 14:24YesMajor
    Official status·Resolved24h 6m2026年4月14日UTC 13:51YesMajor
    Official status·Resolved26h 36m2026年4月14日UTC 11:21YesMinor

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      HelloID Release 2026.09

      Maintenance

      We will be performing scheduled maintenance. During this maintenance window, we will upgrade the services to version 2026.09 of HelloID. Please check the release for more information If you have any questions or issues please contact HelloID Customer support. https://tools4ever-support.topdesk.net/

      Started 2026年9月14日 UTC 18:00 · Ongoing

    2. ✓

      HelloID Release 2026.09

      Maintenance

      We will be performing scheduled maintenance. During this maintenance window, we will upgrade the services to version 2026.09 of HelloID. Please check the release for more information If you have any questions or issues please contact HelloID Customer support. https://tools4ever-support.topdesk.net/

      Started 2026年9月14日 UTC 07:00 · Ongoing

    3. ✓

      HelloID Release WE 2026.08

      Resolved

      The scheduled maintenance has been completed.

      Started 2026年8月10日 UTC 18:00 · Resolved 2026年8月10日 UTC 19:15

    社区讨论

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    关于 Uptimus 对 Helloid 的监控

    Uptimus 通过官方状态源监控 Helloid,并将事件、维护和组件健康状况统一为一致的服务状态。

    此页面目前包含 12 个受监控组件、50 个事件、58 个维护窗口和 8 天已知历史。

    Uptimus 是独立监控服务,与 Helloid 无关联。健康状态并不保证每位用户、设备或地区都未受影响。

    Uptimus 如何监控 Helloid

    当 Helloid 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。 可用历史包含 50 个事件,为提醒提供当前状态之外的背景。 最近收录的事件是“Elastic reports not showing”。

    接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Helloid 的 12 个组件: Provisioning, Provisioning, Provisioning, Service Automation。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。

    维护通知
    当 Helloid 发布计划、预定或正在进行的维护时接收通知。 Uptimus 已从 Helloid 的可用历史中收录 58 个维护窗口。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。
    恢复通知
    当 Helloid 或受影响组件恢复正常运行时收到通知。 页面包含 8 天已知历史,已解决事件仍可供查看。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。
    状态消息
    Uptimus 保存 Helloid 发布的事件标题,并与标准化状态一起显示。 可用历史包含 50 个事件,为提醒提供当前状态之外的背景。 最近收录的事件是“Elastic reports not showing”。
    状态详情
    事件和维护更新会被保留,以便跟踪调查、缓解和恢复过程。 Uptimus 保存的近期官方更新为:“The issue has been resolved. We’ll continue to monitor the situation to ensure everything remains stable.”。
    组件状态筛选
    选择所有组件或仅选择使用的 Helloid 产品。官方通知会遵循该选择。 Uptimus 当前跟踪 Helloid 的 12 个组件: Provisioning, Provisioning, Provisioning, Service Automation。 筛选只改变官方提醒的发送范围,不会从公开历史中移除事件。

    常见问题

    在 Helloid 状态发生变化时接收通知

    开始监控
    Similar services
    Comparison

    Helloid:Uptimus 与 Downdetector 对比

    Downdetector 公共页面主要基于用户报告。Uptimus 还会在来源提供时结合官方事件、维护窗口和组件状态。

    Helloid:Uptimus 与 Downdetector 对比
    比较标准UptimusDowndetector
    Helloid 的社区中断报告已包含
  1. ✓

    HelloID Release WUS + Training 2026.08

    Resolved

    The scheduled maintenance has been completed.

    Started 2026年8月10日 UTC 07:00 · Resolved 2026年8月10日 UTC 08:00

  2. ✓

    HelloID Release WE 2026.07

    Resolved

    The scheduled maintenance has been completed.

    Started 2026年7月13日 UTC 18:00 · Resolved 2026年7月13日 UTC 19:00

  3. ✓

    HelloID Release WUS + Training 2026.07

    Resolved

    The scheduled maintenance has been completed.

    Started 2026年7月13日 UTC 07:00 · Resolved 2026年7月13日 UTC 08:00

  4. ✓

    HelloID Release 2026.06 WE

    Resolved

    The scheduled maintenance has been completed.

    Started 2026年6月10日 UTC 18:00 · Resolved 2026年6月10日 UTC 19:04

  5. ✓

    Implementation of fix regarding JWKS document error using OpenID Connect applications

    Resolved

    The scheduled maintenance has been completed.

    Started 2026年6月10日 UTC 07:30 · Resolved 2026年6月10日 UTC 08:23

  6. 已包含
    区分个别报告和大范围中断的自适应基线已包含已包含
    24 小时报表活动和区域中断视图已包含已包含
    在一个工作区管理网站、状态提供商、Steam 游戏及 Android 应用和游戏已包含独立产品
    从同一工作区发送邮件、推送和 Webhook 告警已包含独立产品
    Helloid 的官方事件更新和状态时间线已包含以用户报告为主
    分别展示组件健康与维护窗口已包含公共页面功能有限
    已包含以用户报告为主 · 公共页面功能有限独立产品

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