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Point of sale and commerce platform for retail, restaurant, and golf.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 4h ago
91
Components
0
Active incidents
1
Maintenance
2.5%
90d uptime
X-Series Lightspeed Payment Errors
Jun 18, 4:25 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 25 of 91 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Lightspeed Retail (X-Series) | Operational | Group | 6/18/2026 |
Lightspeed Retail (R-Series) | Operational | Group | Not recorded |
Lightspeed Retail (S-Series) | Operational | Group | Not recorded |
Lightspeed eCom (C-Series) | Operational | Group | Not recorded |
Lightspeed Restaurant (K-Series) | Operational | Group | 6/18/2026 |
Lightspeed Restaurant (G-Series) | Operational | Group | Not recorded |
Lightspeed Restaurant (L-Series) | Operational | Group | Not recorded |
Lightspeed Restaurant (O-Series) | Operational | Group | 6/15/2026 |
Lightspeed Golf | Operational | Group | Not recorded |
Lightspeed Loyalty | Operational | Group | Not recorded |
Lightspeed Support | Operational | Group | Not recorded |
Authentication Are customers able to log in successfully? | Operational | Component | Not recorded |
BackOffice | Operational | Component | Not recorded |
Dashboard | Operational | Component | Not recorded |
Lightspeed eCom (Europe) | Operational | Component | Not recorded |
Manager | Operational | Component | Not recorded |
POS Status of the Lightspeed Restaurant (O-Series) POS app. | Operational | Component | Not recorded |
POS | Operational | Component | Not recorded |
POS | Operational | Component | Not recorded |
Phone Support | Operational | Component | Not recorded |
Retail POS | Operational | Component | Not recorded |
Tee Sheets | Operational | Component | Not recorded |
API | Operational | Component | Not recorded |
Back Office | Operational | Component | Not recorded |
Back Office Status of Back Office (my.kounta.com), where you manage products, staff, sites, and settings. | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Lightspeed is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
2.5%
Known uptime
40 known history days
91
Components tracked
0 outage, 0 degraded
53
Incidents indexed
0 active right now
52
Maintenance windows
1 active or scheduled
Components with the most recent status-page events.
Lightspeed Payments
Operational
Lightspeed Restaurant (K-Series)
Operational
Lightspeed Restaurant (O-Series)
Operational
Lightspeed Retail (X-Series)
Operational
Payments
Operational
1
operational days
0
degraded days
21
outage days
18
maintenance days
50
unknown days
Latest outages and degradations detected from the official status page.
Some merchants may have experienced a payments degradation that hindered payment completion. A fix has been implemented and payments can be retired.
The issue preventing merchants from completing transactions using Lightspeed Payments has been fully resolved.
We have released a fix for this issue in version 26.24.1. Please update your Lightspeed K-Series app through the App Store to resolve the problem.
This incident has been resolved.
The issue affecting integrated payments has been resolved.
The issue affecting legacy split payments on app version 26.22 has been successfully resolved. A hotfix has been deployed to the App Store to address the race condition that caused affected transactions to close out without payment confirmation. If you are currently experiencing this issue, please update your app immediately to the latest version: 26.22.1. How to update: Open the App Store on your device, search for the Lightspeed Hospitality app, and tap Update.
This incident has been resolved.
Issue has been resolved.
This incident has been resolved.
The technical issue that affected US Payouts on May 27th has been fully resolved. Funds Delivered: All delayed payouts from Wednesday, May 27th, were successfully delivered yesterday, Thursday, May 28th. Combined Deposits: As previously noted, merchants received their delayed funds alongside their regularly scheduled May 28th payouts, resulting in a double deposit day. Current Status: Systems are operating normally. Payouts for today, Friday, May 29th, and all future dates are processing on their standard schedules.
Scheduled and completed maintenance windows are separated from incidents.
We're excited to announce another update to your POS that will bring improved efficiency and stability. Update Time: Monday, June 22 at 15:00 AEST Update Process: No need to interrupt your sales. Your POS will automatically update after 15:00 AEST. NEW - Give Feedback is now available throughout the Back Office. Share product feedback through an AI-assisted conversation that captures the right context and sends it straight to our Product team. - The Core API now lets integrations retrieve all of a site's option sets in a single request. IMPROVED - Improved Split by Product at checkout so quantity-modified line items can now be split unit by unit. RESOLVED - Fixed an issue where the Refund Sale button was intermittently hidden in POS Sale History, preventing a refundable sale from being refunded. - Fixed an issue where the order-completed webhook reported a Pay-at-Table order's course status as "pending" instead of "called", which could stop kitchen display and order-management partners closing out completed orders. - Fixed an issue where tapping Email or Print receipt before an On Account order finished syncing could silently fail to send the receipt. - Fixed an issue where Kiosk plan names displayed incorrectly on invoices and in the Back Office subscriptions list. IN CASE YOU MISSED IT Love Lightspeed? It's now even easier to share with your friends, and you get $1,000 for each referral! See the 'Refer us' tile on your Back Office dashboard for more details.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Lightspeed status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.lightspeedhq.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
