Last checked
Communication APIs for email, calendar, and contacts.
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Degraded performance
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Official status checked
Nylas is experiencing issues
Official provider statusOfficial incident active
[US/EU] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentials — Mitigated - The fix for Microsoft / Office 365 authentication failures affecting Sandbox applications using Nylas-provided shared credentials remains available. Affected customers can restore authentication by following the instructions in our previous update. Step 1 (Update your Sandbox credentials) should be completed regardless of the additional automated remediation described below. Any Microsoft grants that became invalid will still require reauthentication. We have successfully completed testing of an additional automated credential update, which is planned for Monday, October 26, to further address affected existing Sandbox applications. If you are still experiencing authentication issues, please follow the instructions in our previous update or contact [email protected] for assistance. Production applications and applications using their own Microsoft Azure credentials remain unaffected. We will provide a final update once the remaining remediation work is complete.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 141h 10mOngoing | Yes | Unknown | ||
| 2h 27m | Yes | Minor | ||
| 6h 9m | Yes | Minor | ||
| 3h 12m | Yes | Minor | ||
| 15h 50m | Yes | Minor | ||
| 5h 24m | Yes | Major | ||
| 3h 5m | Yes | Minor | ||
| 2h 23m | Yes | Minor |
O Uptimus monitora Nylas pela fonte oficial e normaliza incidentes, manutenções e componentes em um status consistente.
Esta página inclui atualmente 70 componentes monitorados, 62 incidentes, 33 manutenções e 11 dias de histórico conhecido.
O Uptimus é um serviço independente e não é afiliado ao Nylas. Um status saudável não garante que todos os usuários, dispositivos ou regiões estejam sem problemas.
Receba alertas quando Nylas ou um componente monitorado informar uma falha grave ou crítica. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas. O histórico disponível contém 62 incidentes indexados e oferece contexto além do status atual. Um incidente recente indexado foi “[US/EU] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentials”.
Receba alertas sobre desempenho degradado, impacto parcial e incidentes que não representam uma falha completa. O Uptimus monitora atualmente 70 componentes do Nylas: * Subprocessor Change Notification, API v3, Microsoft 365, AWS. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.
Planned work published by the official provider.
This message serves as notification that updates have been made to the Nylas Subprocessors page today. You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 28 Eost 2026, 16:26 UTC · Resolved 28 Eost 2026, 16:26 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessor is being added: PostHog You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 5 Eost 2026, 20:25 UTC · Resolved 5 Eost 2026, 20:25 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessor is being added: Kickbox The following subprocessor is being removed: Strac You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 20 Mae 2026, 15:02 UTC · Resolved 20 Mae 2026, 15:02 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessor is being added: Ordway You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 14 Ebr. 2026, 17:17 UTC · Resolved 14 Ebr. 2026, 17:17 UTC
The scheduled maintenance has been completed.
Started 28 Meur. 2026, 08:00 UTC · Resolved 28 Meur. 2026, 10:00 UTC
The scheduled maintenance has been completed.
Started 6 Meur. 2026, 02:00 UTC · Resolved 6 Meur. 2026, 03:00 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessors are being added: - Anthropic - Cyberhaven - Google Gemini - OpenAI You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 4 Meur. 2026, 21:52 UTC · Resolved 4 Meur. 2026, 21:52 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessors are being added: Orca Security The following subprocessors are being removed: DataGroomr, Inflection.io, Instrumental Group You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 22 Gen. 2026, 16:52 UTC · Resolved 22 Gen. 2026, 16:53 UTC
As páginas públicas do Downdetector são orientadas por relatos de usuários. O Uptimus combina essa atividade com incidentes oficiais, manutenções e saúde dos componentes quando o provedor publica esses dados.
| Critérios de comparação | Uptimus | Downdetector |
|---|---|---|
| Relatos da comunidade sobre Nylas | Incluído | Incluído |
| Linha de base adaptativa que separa casos isolados de uma interrupção ampla | Incluído | Incluído |
| Atividade de 24 horas e visualização regional de interrupções | Incluído | Incluído |
| Um espaço para sites, provedores de status, jogos Steam e apps e jogos Android | Incluído | Produto separado |
| Alertas por e-mail, push e webhook no mesmo espaço | Incluído | Produto separado |
| Atualizações oficiais de incidentes e linha do tempo de Nylas | Incluído | Baseado em relatos |
| Saúde dos componentes e manutenções exibidas separadamente | Incluído | Limitado nas páginas públicas |
The official status page for Nylas reports normal operation. An unresolved official incident is listed: “[US/EU] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentials”. 0 reports were recorded for Nylas in the last 24 hours. Last official check: .
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