Experiencing degraded service
Resolved
We have upscaled our infrastructure, performance level restored, we are continuing monitoring
May 8, 8:00 PMResolved May 9, 12:27 AMNoneFrontend API
Status Provider
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Status
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Service
Customer feedback software for growing businesses.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 29m ago
6
Components
0
Active incidents
0
Maintenance
16.67%
90d uptime
Experiencing degraded service
May 8, 8:00 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 6 of 6 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Backend API | Operational | Component | Not recorded |
Frontend API | Operational | Component | Not recorded |
Dashboard | Operational | Component | Not recorded |
Hosted Checkout | Operational | Component | Not recorded |
CDN | Operational | Component | Not recorded |
Storefronts | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Swell is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
16.67%
Known uptime
6 known history days
6
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
32
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Backend API
Operational
CDN
Operational
Dashboard
Operational
Frontend API
Operational
Hosted Checkout
Operational
1
operational days
0
degraded days
4
outage days
1
maintenance days
84
unknown days
Latest outages and degradations detected from the official status page.
We have upscaled our infrastructure, performance level restored, we are continuing monitoring
This incident has been resolved.
After deploying the fix, everything looks working as expected
It was false-positive alarm from our logging system
The issue appears to be resolved, and systems are currently operating as expected. Our team will continue to monitor closely to ensure stability
A fix has been implemented, and system performance has recovered from the degraded state. Our team will continue to monitor to ensure stability and address any further issues.
Side effect of upscaling database
We have upscaled our database to handle larger amount of data
We faced short time database connection problem
Our backend was not able to connect to cloud database provider, it was shortly resolved
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Our team has finished laying the groundwork for several new features and infrastructure enhancements, preparing the stage for some exciting developments in the future. Throughout the maintenance period, we diligently monitored system performance, working hard to minimize disruptions. Although the complexity of these upgrades may have caused intermittent disturbances for some users, our team promptly tackled any issues to maintain platform stability. If you're encountering any problems, please don't hesitate to reach out to our support team via your dashboard or by emailing us at support@swell.is. Excitingly, the maintenance phase has concluded! We sincerely appreciate your patience and understanding as we persist in enhancing our services for your benefit.
The scheduled maintenance has been completed.
Uptimus tracks the official Swell status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.swell.store
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
