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Mimecast status
Email security and human risk management platform.
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Mimecast service health graph
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Mimecast activity
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- No problems detected
- Possible problems
- Problems detected
- Early warning
- Official incident
Small green bars: normal status (illustrative). Taller bars: report activity. Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
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Latest activity
Last 24 hoursOfficial status checked
Mimecast is experiencing issues
Official provider statusOfficial incident active
ZA Support Line (086) issue — September 9, 2026 1:35PM UTC Investigating - We are aware that some customers may be experiencing an issue with calls to our South Africa (ZA) support line 086 not ringing. In the meantime, customers can alternatively contact us on (011) 722-3700. We are currently investigating and will post updates here as they become available. September 9, 2026 3:34PM UTC Identified - We have identified the cause of the issue preventing calls from connecting on our South Africa (ZA) support line 086. Our teams are actively working towards a resolution, and we will share further updates here as they become available. In the meantime, customers can continue using the alternative number, (011) 722-3700. September 9, 2026 5:08PM UTC Identified - We have identified the cause of the issue preventing calls from connecting on our South Africa (ZA) support line 086, and our teams are actively working towards a resolution. In the meantime, please use the alternative number, (011) 722-3700, until further notice. We expect to share our next update during normal ZA business hours.
Official provider statusOfficial maintenance active
Scheduled Maintenance: United States(USB) grid — July 20, 2026 4:38PM UTC Scheduled - We will be performing scheduled maintenance on our United States(USB) grid on Friday, 31st July 2026, from 10:00 AM – 02:00 PM UTC. During this maintenance window, we do not anticipate any disruption to your service, and all services should continue to operate as normal. However, in the unlikely event of any brief interruption, please be assured that no emails will be lost. Our teams will be working to complete all activity within the scheduled timeframe. Should any updates be required, they will be posted here on the Mimecast Service Status Page. If you have any questions, please contact the Mimecast Support team. July 31, 2026 10:00AM UTC Active - Scheduled maintenance is starting. July 31, 2026 2:00PM UTC Completed - Scheduled maintenance is complete.
Official provider status
