Cisco Umbrella Status

Between 13:33 UTC and 14:13 UTC on 18 June 2026, customers connected through the London location experienced disruption to traffic processing. The issue has been resolved, and services are operating normally. We’re Here to Help If you have any questions or need assistance, please contact our support team.

The issue affecting the SL VPN service has been resolved. Customers connecting to the Ashburn, Miami, and France DCs should no longer experience SL VPN traffic interruptions. Service has been restored, and no further impact is expected. We appreciate your patience and understanding during this incident.

The issue affecting the Umbrella Networks page has been resolved as of 18:55 UTC. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

The connectivity issues affecting Cisco Umbrella services in the Rio de Janeiro region have been resolved. All services are now operating normally and performance has returned to expected levels. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to improve your Cisco Umbrella experience.

Between 18:06 and 18:46 UTC on June 12, 2026, some customers using the Umbrella/Cisco SSE DNS resolver service with DNSCrypt may have experienced DNS resolution issues when traffic was served through Atlanta. The issue has been resolved, and DNS resolution has been restored. No further impact is expected.

On June 4th, 2026, between 17:09 UTC and 18:18 UTC, users experienced intermittent unavailability within specific components of the Cisco Umbrella and Cisco Secure Access dashboards. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

This incident has been resolved. Engineering has restored Cisco Umbrella and Cisco Secure Access dashboard functionality, including impacted policy and administrative workflows. We will continue monitoring service health and completing follow-up analysis. No further customer impact is expected at this time.

The issue affecting services in the Rio de Janeiro region has been resolved. The affected infrastructure has been restored and returned to service, and traffic is now routing normally. Thank you for your patience. We’re Here to Help If you have any questions or need assistance, please contact our support team.

The issues affecting Cisco Umbrella services in the Johannesburg (South Africa) datacenter regions have been resolved. All services are now operating normally. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Umbrella experience.

The issue affecting the block page service for customers connecting to the LAX data center has been mitigated. Customers should no longer experience intermittent timeouts when accessing websites blocked by policy, and block pages should now load as expected. Our engineering team will continue to monitor the service to ensure stability. We appreciate your patience and understanding during this incident.

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance. Maintenance Details: We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability. Date and Time : July 2nd, 21:00 UTC to July 3rd, 02:00 UTC Impact : No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required. Data Centers United Kingdom (Europe):LON1 France (Europe): CDG1 Netherlands (Europe): AMS1 We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance. Maintenance Details: We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability. Date and Time : July 2nd, 10:00 UTC to July 2nd, 14:00 UTC Impact : No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required. Data Centers US Central: DFW1 US Midwest: MIN1 US West: PAO1 Canada: YYZ1 We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance. Maintenance Details: We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability. Date and Time : July 2nd, 06:00 UTC to July 2nd, 10:00 UTC Impact : No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required. Data Centers Brazil: SAO1 US Northeast: ASH1 US Southeast: MIA1 We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance. Maintenance Details: We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability. Date and Time : July 1st, 21:00 UTC to July 2nd, 02:00 UTC Impact : No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required. Data Centers Germany (Europe): FRA1 France (Europe): MRS1 South Africa: CPT1 We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance. Maintenance Details: We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability. Date and Time : July 1st, 10:00 UTC to July 1st, 14:00 UTC Impact : No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required. Data Centers US Midwest: CHI1 US Central: DEN1 US West: LAX1 Canada: YVR1 We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance. Maintenance Details: We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability. Date and Time : July 1st, 06:00 UTC to July 1st, 10:00 UTC Impact : No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required. Data Centers Brazil: RIO1 US Northeast: NYC1 US Southeast: ATL1 We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance. Maintenance Details: We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability. Date and Time : June 29th, 23:00 UTC to June 30th, 03:00 UTC Impact : No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required. Data Centers India (Asia): MUM2 Italy (Europe): MIL1 Sweden (Europe): STO1 We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance. Maintenance Details: We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability. Date and Time : June 29th, 19:00 UTC to June 29th, 23:00 UTC Impact : No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required. Data Centers India (Asia): CHE2 Spain (Europe): MAD1 Denmark (Europe): CPH1 We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing maintenance. Maintenance Details : The maintenance window has been scheduled for an infrastructure upgrade. This upgrade will enhance system performance, reliability, and stability during periods of high activity. Date and Time : June 27th, 16:00 UTC to June 27th, 19:00 UTC Impact : During this maintenance period, the Umbrella Enforcement API will be temporarily unavailable. Customers using API-based integrations to add or remove enforcement actions may experience failed requests. Existing policies and protections will continue to function normally. Data Centers Global We’re Here to Help If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Cisco is committed to providing you with a secure and reliable experience. To ensure our Umbrella platform continues to meet your needs, we will be performing maintenance. Maintenance Details : The maintenance window has been scheduled for an infrastructure upgrade. This upgrade will enhance system performance, reliability, and stability during periods of high activity. Date and Time : June 25th, 14:00 UTC to June 25th, 18:00 UTC Impact : Umbrella Investigate will undergo scheduled backend infrastructure maintenance. During the maintenance window, some Investigate API endpoints may experience brief connection interruptions or transient errors while traffic is switched over. No customer action is required. Service is expected to recover automatically after the switchover completes. Data Centers : Global We're Here to Help If you have questions, please visit our Support page or contact your Cisco representative.