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Examsoft components

Tracked components

Showing 1 to 9 of 9 tracked components.

Component	Status	Type	Last changed
Legacy Portal (examsoft.com/institutionid) Includes any of the functionality (excluding Reporting and Scoring) on our legacy portal application	Operational	Component	6/17/2026
Legacy Portal Reporting Includes any of the reporting functionality or scoring functionality in the ExamSoft Legacy Portal	Operational	Component	Not recorded
Enterprise Portal (ui.examsoft.io) Includes all functionality on the New ExamSoft Portal (Enterprise Portal) accessed via ui.examsoft.io, excluding Reporting and Scoring functionality	Operational	Component	Not recorded
Enterprise Portal (New Portal) Reporting Includes any of the reporting functionality or scoring functionality in the ExamSoft New Portal (Enterprise Portal)	Operational	Component	Not recorded
Examplify Services Includes registration, downloads, and uploads on our desktop testing application, Examplify.	Operational	Component	Not recorded
Examplify for iPad Services Includes registration, downloads, and uploads on our Examplify for iPad application	Operational	Component	Not recorded
Exam Now Includes the starting and taking of Exam Now audience response assessments	Operational	Component	Not recorded
Support If the ExamSoft support department is experiencing an issue, we will post here.	Operational	Component	Not recorded
Liftupp	Operational	Component	Not recorded

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

Issue with Examplify

Resolved

Exam posting functionality through the Legacy Portal has been restored, and administrators are able to post exams successfully. If a posted exam is missing, please recreate the exam and post it again. Students who have already downloaded their exams can continue to launch and complete their exams without issue. Completed exams remain safely stored on the student's device and can be uploaded normally. At this time, all services are operating normally. We will continue to review this incident internally, but no further customer impact has been observed.

Jun 17, 2:50 PMResolved Jun 17, 7:23 PMMajorExamplify for iPad ServicesLegacy Portal (examsoft.com/institutionid)

Scheduled Update – SSO Configuration Change

Resolved

The Legacy SAML SSO certificate update has been completed. Customers who have updated their Identity Provider (IdP) configuration with the new certificate should now be able to successfully authenticate via SSO. Institutions that have not yet applied the updated certificate may continue to experience login issues until their configuration is updated. The updated certificate remains available here: https://sso.examsoft.com/sp/metadata.xml Thank you for your patience while we worked through this update.

May 5, 8:09 PMResolved May 11, 3:10 PMMinorLegacy Portal (examsoft.com/institutionid)

Phone Support Currently Unavailable

Resolved

We are pleased to advise that service has been restored, we regret any inconvenience this may have caused if you were impacted by today’s incident.

Apr 23, 8:36 AMResolved Apr 23, 10:36 AMMajorSupport

Support Hold Times

Resolved

This incident has been resolved.

Mar 30, 3:06 PMResolved Apr 6, 8:59 PMMinorSupportLegacy Portal (examsoft.com/institutionid)

Examplify Monitored Exams Unable to be Reviewed

Resolved

This incident has been resolved.

Mar 19, 4:18 PMResolved Mar 25, 7:59 PMMinorExamplify for iPad ServicesLegacy Portal (examsoft.com/institutionid)

Australian 03-8594-1209 Phone Line Issues

Resolved

This incident has been resolved.

Mar 4, 7:39 PMResolved Mar 16, 3:28 PMMinorSupport

Legacy Login & Examplify Upload Issues

Resolved

This incident has been resolved.

Dec 17, 10:32 PMResolved Dec 18, 2:17 AMNoneExamplify for iPad ServicesExamplify Services

Upload Issue Examplify

Resolved

This incident has been resolved.

Dec 17, 9:54 PMResolved Dec 17, 10:11 PMMajorExamplify for iPad ServicesExamplify Services

Login Issues for Legacy Portal

Resolved

This incident has been resolved.

Dec 17, 9:00 PMResolved Dec 17, 9:53 PMMajorLegacy Portal (examsoft.com/institutionid)Legacy Portal Reporting

Legacy Gateway & Upload errors Examplify

Resolved

This incident has been resolved.

Dec 8, 7:32 PMResolved Dec 17, 8:59 PMMajorExamplify for iPad ServicesLegacy Portal (examsoft.com/institutionid)

Recent maintenance