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The latest official observation is not fresh enough to confirm current service health.
Official provider statusOfficial maintenance active
Gainsight CS - US1, US2 & EU - Backend Services - Major Release: Saturday, 31st October 2026 — Maintenance Window: UTC - From 3:00 AM to 7:00 AM Saturday, 31st October 2026 CDT - From 10:00 PM Friday, 30th to 2:00 AM Saturday, 31st October 2026 IST - From 8:30 AM to 12:30 PM Saturday, 31st October 2026 Activity: Gainsight has planned a scheduled deployment of the US1, US2 and EU Region Backend Services - Major Release. During this release window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. This deployment is within Backend Services to support the upcoming CS release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process at following link. https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Process Hold Time for queues: 2 Hours Impact Details: US1, US2 & EU PRODUCTION Environment Data Ingestion Queue - NO IMPACT Data Processor Queue - Delay of 2 Hours anticipated. Rules Engine Queue - Delay of 2 Hours anticipated. Journey Orchestrator : Delay of 2 Hours anticipated Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI. FOR MORE INFORMATION Please follow https://status.gainsight.com/ for latest status updates. If you have questions, please open a ticket with us by sending a note to [email protected].
Official provider statusOfficial incident resolved
Elevated SFDC errors for few customers — We are marking this incident as resolved.
Official provider statusOfficial incident active
Industry-wide PHP and Node.js security update — This week, security updates were released for PHP and Node.js. This is an industry-wide issue and is not specific to Gainsight. Our Security and Engineering teams applied the available patches and mitigations right away, and we have seen no evidence of any compromise. Our Security team continues to actively monitor our systems. Do I need to do anything? No. If you have questions, contact [email protected] or your Gainsight team.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 110h 10mOngoing | Yes | Unknown | ||
| 115h 20m | Yes | Unknown | ||
| 4h | Yes | Minor | ||
| 8h 36m | Yes | Unknown | ||
| 16h 43m | Yes | Minor | ||
| 2h 58m | Yes | Minor | ||
| 28m | Yes | Minor | ||
| 12h 49m | Yes | Minor |
Uptimus surveille Gainsight via sa source officielle et normalise les incidents, maintenances et composants en un état cohérent.
Cette page comprend actuellement 27 composants surveillés, 56 incidents, 58 maintenances et 12 jours d'historique connu.
Uptimus est un service indépendant sans affiliation avec Gainsight. Un état normal ne garantit pas que chaque utilisateur, appareil ou région soit épargné.
Recevez une alerte lorsque Gainsight ou un composant surveillé signale une panne majeure ou une perturbation critique. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées. L’historique disponible contient 56 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « Industry-wide PHP and Node.js security update ».
Recevez des alertes sur les performances dégradées, les impacts partiels et les incidents qui ne constituent pas une panne complète. Uptimus suit actuellement 27 composants Gainsight: Gainsight CS EU Application, Gainsight CS US1 Application, Gainsight CS US2 Application, EU Rules Engine Queue. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.
Planned work published by the official provider.
Maintenance Window: UTC - From 3:00 AM to 7:00 AM Saturday, 31st October 2026 CDT - From 10:00 PM Friday, 30th to 2:00 AM Saturday, 31st October 2026 IST - From 8:30 AM to 12:30 PM Saturday, 31st October 2026 Activity: Gainsight has planned a scheduled deployment of the US1, US2 and EU Region Backend Services - Major Release. During this release window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. This deployment is within Backend Services to support the upcoming CS release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process at following link. https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Process Hold Time for queues: 2 Hours Impact Details: US1, US2 & EU PRODUCTION Environment Data Ingestion Queue - NO IMPACT Data Processor Queue - Delay of 2 Hours anticipated. Rules Engine Queue - Delay of 2 Hours anticipated. Journey Orchestrator : Delay of 2 Hours anticipated Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI. FOR MORE INFORMATION Please follow https://status.gainsight.com/ for latest status updates. If you have questions, please open a ticket with us by sending a note to [email protected].
Started 31 oct. 2026, 03:00 UTC · Ongoing
The scheduled maintenance has been completed.
Started 24 oct. 2026, 03:00 UTC · Resolved 24 oct. 2026, 07:00 UTC
The scheduled maintenance has been completed.
Started 17 oct. 2026, 03:00 UTC · Resolved 17 oct. 2026, 07:00 UTC
The scheduled maintenance has been completed.
Started 10 oct. 2026, 03:00 UTC · Resolved 10 oct. 2026, 07:00 UTC
The scheduled maintenance has been completed.
Started 12 sept. 2026, 03:00 UTC · Resolved 12 sept. 2026, 07:00 UTC
The scheduled maintenance has been completed.
Started 15 août 2026, 03:00 UTC · Resolved 15 août 2026, 07:00 UTC
The scheduled maintenance has been completed.
Started 8 août 2026, 03:00 UTC · Resolved 8 août 2026, 04:00 UTC
The scheduled maintenance has been completed.
Started 25 juil. 2026, 03:00 UTC · Resolved 25 juil. 2026, 07:00 UTC
Les pages publiques de Downdetector s’appuient surtout sur les signalements des utilisateurs. Uptimus les associe aux incidents officiels, maintenances et états des composants lorsque le fournisseur les publie.
| Critères de comparaison | Uptimus | Downdetector |
|---|---|---|
| Signalements communautaires concernant Gainsight | Inclus | Inclus |
| Référence adaptative distinguant les cas isolés d’une panne étendue | Inclus | Inclus |
| Activité des signalements sur 24 heures et vue régionale | Inclus | Inclus |
| Un espace pour les sites, pages de statut, jeux Steam et apps et jeux Android | Inclus | Produit séparé |
| Alertes e-mail, push et webhook depuis le même espace | Inclus | Produit séparé |
| Mises à jour officielles et chronologie du statut de Gainsight | Inclus | Piloté par les signalements |
| État des composants et maintenances affichés séparément | Inclus | Limité sur les pages publiques |
The current official status of Gainsight cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Gainsight in the last 24 hours. Last official check: .
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