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Communication APIs for email, calendar, and contacts.
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Degraded performance
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Official status checked
Nylas is experiencing issues
Official provider statusOfficial incident active
[US/EU] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentials — Mitigated - The fix for Microsoft / Office 365 authentication failures affecting Sandbox applications using Nylas-provided shared credentials remains available. Affected customers can restore authentication by following the instructions in our previous update. Step 1 (Update your Sandbox credentials) should be completed regardless of the additional automated remediation described below. Any Microsoft grants that became invalid will still require reauthentication. We have successfully completed testing of an additional automated credential update, which is planned for Monday, October 26, to further address affected existing Sandbox applications. If you are still experiencing authentication issues, please follow the instructions in our previous update or contact [email protected] for assistance. Production applications and applications using their own Microsoft Azure credentials remain unaffected. We will provide a final update once the remaining remediation work is complete.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 139h 23mOngoing | Yes | Unknown | ||
| 2h 27m | Yes | Minor | ||
| 6h 9m | Yes | Minor | ||
| 3h 12m | Yes | Minor | ||
| 15h 50m | Yes | Minor | ||
| 5h 24m | Yes | Major | ||
| 3h 5m | Yes | Minor | ||
| 2h 23m | Yes | Minor |
Uptimus surveille Nylas via sa source officielle et normalise les incidents, maintenances et composants en un état cohérent.
Cette page comprend actuellement 70 composants surveillés, 62 incidents, 33 maintenances et 11 jours d'historique connu.
Uptimus est un service indépendant sans affiliation avec Nylas. Un état normal ne garantit pas que chaque utilisateur, appareil ou région soit épargné.
Recevez une alerte lorsque Nylas ou un composant surveillé signale une panne majeure ou une perturbation critique. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées. L’historique disponible contient 62 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « [US/EU] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentials ».
Recevez des alertes sur les performances dégradées, les impacts partiels et les incidents qui ne constituent pas une panne complète. Uptimus suit actuellement 70 composants Nylas: * Subprocessor Change Notification, API v3, Microsoft 365, AWS. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.
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Planned work published by the official provider.
This message serves as notification that updates have been made to the Nylas Subprocessors page today. You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 28 août 2026, 16:26 UTC · Resolved 28 août 2026, 16:26 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessor is being added: PostHog You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 5 août 2026, 20:25 UTC · Resolved 5 août 2026, 20:25 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessor is being added: Kickbox The following subprocessor is being removed: Strac You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 20 mai 2026, 15:02 UTC · Resolved 20 mai 2026, 15:02 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessor is being added: Ordway You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 14 avr. 2026, 17:17 UTC · Resolved 14 avr. 2026, 17:17 UTC
The scheduled maintenance has been completed.
Started 28 mars 2026, 08:00 UTC · Resolved 28 mars 2026, 10:00 UTC
The scheduled maintenance has been completed.
Started 6 mars 2026, 02:00 UTC · Resolved 6 mars 2026, 03:00 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessors are being added: - Anthropic - Cyberhaven - Google Gemini - OpenAI You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 4 mars 2026, 21:52 UTC · Resolved 4 mars 2026, 21:52 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessors are being added: Orca Security The following subprocessors are being removed: DataGroomr, Inflection.io, Instrumental Group You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 22 janv. 2026, 16:52 UTC · Resolved 22 janv. 2026, 16:53 UTC
Les pages publiques de Downdetector s’appuient surtout sur les signalements des utilisateurs. Uptimus les associe aux incidents officiels, maintenances et états des composants lorsque le fournisseur les publie.
| Critères de comparaison | Uptimus | Downdetector |
|---|---|---|
| Signalements communautaires concernant Nylas | Inclus | Inclus |
| Référence adaptative distinguant les cas isolés d’une panne étendue | Inclus | Inclus |
| Activité des signalements sur 24 heures et vue régionale | Inclus | Inclus |
| Un espace pour les sites, pages de statut, jeux Steam et apps et jeux Android | Inclus | Produit séparé |
| Alertes e-mail, push et webhook depuis le même espace | Inclus | Produit séparé |
| Mises à jour officielles et chronologie du statut de Nylas | Inclus | Piloté par les signalements |
| État des composants et maintenances affichés séparément | Inclus | Limité sur les pages publiques |
The official status page for Nylas reports normal operation. An unresolved official incident is listed: “[US/EU] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentials”. 0 reports were recorded for Nylas in the last 24 hours. Last official check: .
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