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Communication APIs for email, calendar, and contacts.
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Official status checked
Nylas is experiencing issues
Official provider statusOfficial incident active
[US/EU] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentials — Mitigated - The fix for Microsoft / Office 365 authentication failures affecting Sandbox applications using Nylas-provided shared credentials remains available. Affected customers can restore authentication by following the instructions in our previous update. Step 1 (Update your Sandbox credentials) should be completed regardless of the additional automated remediation described below. Any Microsoft grants that became invalid will still require reauthentication. We have successfully completed testing of an additional automated credential update, which is planned for Monday, October 26, to further address affected existing Sandbox applications. If you are still experiencing authentication issues, please follow the instructions in our previous update or contact [email protected] for assistance. Production applications and applications using their own Microsoft Azure credentials remain unaffected. We will provide a final update once the remaining remediation work is complete.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 140h 16mOngoing | Yes | Unknown | ||
| 2h 27m | Yes | Minor | ||
| 6h 9m | Yes | Minor | ||
| 3h 12m | Yes | Minor | ||
| 15h 50m | Yes | Minor | ||
| 5h 24m | Yes | Major | ||
| 3h 5m | Yes | Minor | ||
| 2h 23m | Yes | Minor |
Uptimus monitora Nylas tramite la fonte ufficiale e normalizza incidenti, manutenzioni e componenti in uno stato coerente.
Questa pagina include attualmente 70 componenti monitorati, 62 incidenti, 33 manutenzioni e 11 giorni di storico noto.
Uptimus è un servizio indipendente e non è affiliato a Nylas. Uno stato regolare non garantisce che ogni utente, dispositivo o area sia esente da problemi.
Ricevi un avviso quando Nylas o un componente monitorato segnala un'interruzione grave o critica. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate. La cronologia disponibile contiene 62 incidenti indicizzati e offre un contesto oltre lo stato attuale. Un incidente recente indicizzato è stato «[US/EU] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentials».
Ricevi avvisi su prestazioni degradate, impatto parziale e incidenti che non rappresentano un'interruzione completa. Uptimus monitora attualmente 70 componenti di Nylas: * Subprocessor Change Notification, API v3, Microsoft 365, AWS. Gli avvisi possono essere inviati tramite i canali attivi nel workspace, inclusi email, push e integrazioni configurate.
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Planned work published by the official provider.
This message serves as notification that updates have been made to the Nylas Subprocessors page today. You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 28 ago 2026, 16:26 UTC · Resolved 28 ago 2026, 16:26 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessor is being added: PostHog You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 5 ago 2026, 20:25 UTC · Resolved 5 ago 2026, 20:25 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessor is being added: Kickbox The following subprocessor is being removed: Strac You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 20 mag 2026, 15:02 UTC · Resolved 20 mag 2026, 15:02 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessor is being added: Ordway You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 14 apr 2026, 17:17 UTC · Resolved 14 apr 2026, 17:17 UTC
The scheduled maintenance has been completed.
Started 28 mar 2026, 08:00 UTC · Resolved 28 mar 2026, 10:00 UTC
The scheduled maintenance has been completed.
Started 6 mar 2026, 02:00 UTC · Resolved 6 mar 2026, 03:00 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessors are being added: - Anthropic - Cyberhaven - Google Gemini - OpenAI You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 4 mar 2026, 21:52 UTC · Resolved 4 mar 2026, 21:52 UTC
This message serves as notification that the following updates have been made to the Nylas Subprocessors page. The following subprocessors are being added: Orca Security The following subprocessors are being removed: DataGroomr, Inflection.io, Instrumental Group You can find the details regarding what data is being processed by each subprocessor, as well as the applicable components, locations, and entities on the Nylas Subprocessor page at https://www.nylas.com/security/subprocessors/ If you have any questions or concerns about the new subprocessor additions or removals, please contact our Security Team at [email protected].
Started 22 gen 2026, 16:52 UTC · Resolved 22 gen 2026, 16:53 UTC
Le pagine pubbliche di Downdetector sono basate soprattutto sulle segnalazioni degli utenti. Uptimus le combina con incidenti ufficiali, manutenzioni e stato dei componenti quando il provider li pubblica.
| Criteri di confronto | Uptimus | Downdetector |
|---|---|---|
| Segnalazioni della community su Nylas | Incluso | Incluso |
| Baseline adattiva che distingue casi isolati da un’interruzione estesa | Incluso | Incluso |
| Attività delle ultime 24 ore e visualizzazione regionale | Incluso | Incluso |
| Un solo spazio per siti, provider di stato, giochi Steam e app e giochi Android | Incluso | Prodotto separato |
| Avvisi e-mail, push e webhook dallo stesso spazio | Incluso | Prodotto separato |
| Aggiornamenti ufficiali e cronologia dello stato di Nylas | Incluso | Basato sulle segnalazioni |
| Stato dei componenti e manutenzioni mostrati separatamente | Incluso | Limitato nelle pagine pubbliche |
The official status page for Nylas reports normal operation. An unresolved official incident is listed: “[US/EU] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentials”. 0 reports were recorded for Nylas in the last 24 hours. Last official check: .
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