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7digital has active maintenance
Official provider statusOfficial incident resolved
[Incident] HLS Streaming — This incident has been resolved.
Official provider statusOfficial maintenance active
[Massive Music - Important Announcement] Load Testing — Dear Clients, As part of ongoing improvements to our media delivery platform, we will be load testing our streaming and download endpoints. A full list of test endpoints is included below. The test is designed to find the first point of degradation, meaning the load at which performance starts to slip, such as slower response times or higher error rates. It is not designed to find the platform’s breaking point. We will stop increasing load as soon as degradation is detected, so the platform stays available throughout the test window. Test window Dates: Monday 16, Tuesday 17 and Wednesday 18 November Time: 07:00–11:00 UTC each day During the test window there is a higher risk of errors, and affected endpoints may return a 429 or 503 status code. A full support team will be on hand throughout to deal with any issues and keep disruption to a minimum. Affected endpoints HTTP progressive streaming GET /stream/subscription: streams a track to a subscribed user, with optional concurrent-device blocking GET /offline/subscription: streams a track to a subscriber’s device when it comes back online, with device concurrency checks GET /stream/catalogue: streams any catalogue track for radio-style use, with no subscription check HLS streaming GET /stream/subscription.m3u8: HLS version of subscriber streaming GET /offline/subscription.m3u8: HLS version of offline subscriber streaming GET /stream/catalogue.m3u8: HLS version of catalogue streaming Download GET /media/transfer: transfers a media file at a specified format and bitrate for content delivery If you have any questions or concerns, please contact the Client Success Team. With best regards, MassiveMusic Client Success Team
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 17m | Yes | Critical | ||
| 3h 22m | Yes | Critical | ||
| 0m | Yes | Unknown | ||
| 1h 4m | Yes | Major | ||
| 4h 10m | Yes | Critical | ||
| 39m | Yes | Minor | ||
| 1h 21m | Yes | Major | ||
| 2h 44m | Yes | Major |
Uptimus monitors 7digital through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 23 monitored components, 26 indexed incidents, 43 maintenance windows and 1 days of known history.
Uptimus is an independent monitoring service and is not affiliated with 7digital. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when 7digital or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 26 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[Incident] HLS Streaming”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 23 7digital components: Catalogue API, Content Ingestion, Downloading, Fastly Frankfurt (FRA). Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
Dear Clients, As part of ongoing improvements to our media delivery platform, we will be load testing our streaming and download endpoints. A full list of test endpoints is included below. The test is designed to find the first point of degradation, meaning the load at which performance starts to slip, such as slower response times or higher error rates. It is not designed to find the platform’s breaking point. We will stop increasing load as soon as degradation is detected, so the platform stays available throughout the test window. Test window Dates: Monday 16, Tuesday 17 and Wednesday 18 November Time: 07:00–11:00 UTC each day During the test window there is a higher risk of errors, and affected endpoints may return a 429 or 503 status code. A full support team will be on hand throughout to deal with any issues and keep disruption to a minimum. Affected endpoints HTTP progressive streaming GET /stream/subscription: streams a track to a subscribed user, with optional concurrent-device blocking GET /offline/subscription: streams a track to a subscriber’s device when it comes back online, with device concurrency checks GET /stream/catalogue: streams any catalogue track for radio-style use, with no subscription check HLS streaming GET /stream/subscription.m3u8: HLS version of subscriber streaming GET /offline/subscription.m3u8: HLS version of offline subscriber streaming GET /stream/catalogue.m3u8: HLS version of catalogue streaming Download GET /media/transfer: transfers a media file at a specified format and bitrate for content delivery If you have any questions or concerns, please contact the Client Success Team. With best regards, MassiveMusic Client Success Team
Started Nov 16, 2026, 07:00 AM UTC · Ongoing
The scheduled maintenance has been completed.
Started Apr 1, 2026, 10:00 AM UTC · Resolved Apr 1, 2026, 10:05 AM UTC
The scheduled maintenance has been completed.
Started Apr 1, 2026, 10:00 AM UTC · Resolved Apr 1, 2026, 10:05 AM UTC
The scheduled maintenance has been completed.
Started Aug 6, 2025, 09:30 AM UTC · Resolved Aug 6, 2025, 10:30 AM UTC
The scheduled maintenance has been completed.
Started Jul 22, 2025, 09:30 AM UTC · Resolved Jul 22, 2025, 09:35 AM UTC
The scheduled maintenance has been completed.
Started May 6, 2025, 09:00 AM UTC · Resolved May 6, 2025, 09:05 AM UTC
The scheduled maintenance has been completed.
Started May 5, 2025, 09:30 AM UTC · Resolved May 5, 2025, 10:00 AM UTC
The scheduled maintenance has been completed.
Started Mar 25, 2025, 03:48 PM UTC · Resolved Mar 25, 2025, 03:48 PM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for 7digital | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for 7digital | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for 7digital reports normal operation. Within the last 24 hours, the provider marked “[Incident] HLS Streaming” as resolved. 0 reports were recorded for 7digital in the last 24 hours. Last official check: .
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