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Unified communications and contact center platform with AI for enhanced customer experiences.
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Is 8x8 down?
Degraded performance
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Official status checked
8x8 is experiencing issues
Official provider statusOfficial incident resolved
Contact Center call connectivity/performance issues — 8x8 has confirmed resolution. We are performing a full root cause investigation and we apologize for the interruption.
Official provider statusOfficial incident active
Security update: PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 — 8x8 has recently become aware of a new security vulnerability. Two critical vulnerabilities in PHP, an open-source programming language many websites and web applications run on, were disclosed October 21, 2026. Some 8x8 interfaces use PHP, and we are applying a protective configuration change to them now. Please follow this blog post to better understand how 8x8 is responding. https://www.8x8.com/blog/php-vulnerability-response
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
| Component name | Status |
|---|
More components are available below.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 3h 8m | Yes | Minor | ||
| 8h 22m | Yes | Minor | ||
| — | Yes | Unknown | ||
| 1h 49m | Yes | Minor | ||
| 1h 23m | Yes | Minor | ||
| 1h 14m | Yes | Minor | ||
| 40m | Yes | Minor | ||
| 48m | Yes | Minor |
Uptimus monitors 8x8 through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 142 monitored components, 62 indexed incidents, 0 maintenance windows and 26 days of known history.
Uptimus is an independent monitoring service and is not affiliated with 8x8. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when 8x8 or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 62 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Contact Center call connectivity/performance issues”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 142 8x8 components. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for 8x8 | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for 8x8 | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for 8x8 reports normal operation. 0 reports were recorded for 8x8 in the last 24 hours. Last official check: .
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