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Synthetic monitoring for applications, web, mobile, and SaaS APIs.
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Official status checked
Alertsite is experiencing an outage
Official provider statusOfficial incident active
AlertSite Monitoring Data Unavailable — We experienced a temporary delay in monitoring data availability for private nodes on October 24, 2026, between **3:30 AM UTC and 5:30 AM UTC**. Our team is actively monitoring the situation and performing additional checks to ensure everything continues to operate as expected. We apologize for any inconvenience caused and appreciate your patience and understanding. If you have any questions or need further assistance, please visit [SmartBear Customer Care](https://support.smartbear.com/message/?prod=Alertsite) to create a case.
Official provider statusOfficial incident active
Action Required: Upgrade Your AlertSite Private Node to Version 3.5.4 — Reminder: Action Required – Upgrade Your Private Node to Version 3.5.4 Reminder for Users Running Older Private Node Versions Our records indicate that your Private Node has not yet been upgraded to Version 3.5.4. Please note that all previous Private Node versions will reach End of Life (EOL) on 4 November 2026 and will no longer be supported after this date. Why is this important? Failure to upgrade to Private Node v3.5.4 before the EOL date may result in: Impacted or incomplete monitoring capabilities. Loss of support for older Private Node versions. Potential compatibility and operational issues. Required Action Upgrade your Private Node to Version 3.5.4 as soon as possible to ensure uninterrupted monitoring and continued support. Deadline: 4 November 2026 If you have already completed the upgrade, please disregard this reminder. Thank you for your prompt attention to this matter.
Official provider statusOfficial incident active
The AlertSite Site Seal feature is currently unavailable. — The AlertSite Site Seal feature is currently unavailable. If you have a site seal embedded on your website, it will currently display as a broken or missing image.Monitoring, alerting, and all other AlertSite functionality are fully unaffected.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 10h 25mOngoing | Yes | Minor | ||
| 79h 1mOngoing | Yes | Major | ||
| 45h 38m | Yes | Minor | ||
| 49m | Yes | Major | ||
| 55m | Yes | Minor | ||
| 64h 51m | Yes | Major | ||
| 300h 19m | Yes | Minor | ||
| 828h 53mOngoing | Yes | Unknown |
Uptimus monitors Alertsite through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 97 monitored components, 67 indexed incidents, 63 maintenance windows and 29 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Alertsite. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Alertsite or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 67 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “AlertSite Monitoring Data Unavailable”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 97 Alertsite components: Amsterdam - The Nederlands, Atlanta, GA, Buenos Aires, Argentina, REST API - JSON. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Planned work published by the official provider.
The scheduled maintenance has been completed.
Started Oct 24, 2026, 03:30 AM UTC · Resolved Oct 24, 2026, 07:00 AM UTC
The scheduled maintenance has been completed.
Started Oct 10, 2026, 03:30 AM UTC · Resolved Oct 10, 2026, 05:30 AM UTC
We will be undergoing scheduled maintenance during this time.
Started Oct 10, 2026, 03:30 AM UTC · Resolved Oct 10, 2026, 05:30 AM UTC
We have resolved all the issues for Dublin, Ireland location. Currently its active and ready to use. For assistance, please contact [SmartBear Customer Care](https://support.smartbear.com/message/?prod=Alertsite).
Started Oct 5, 2026, 01:30 PM UTC · Resolved Oct 12, 2026, 03:30 PM UTC
The scheduled maintenance has been completed.
Started Sep 30, 2026, 03:00 AM UTC · Resolved Sep 30, 2026, 06:00 AM UTC
This incident has been resolved.
Started Sep 28, 2026, 07:07 AM UTC · Resolved Oct 9, 2026, 03:24 PM UTC
The scheduled maintenance has been completed.
Started Sep 3, 2026, 01:16 PM UTC · Resolved Sep 11, 2026, 01:33 PM UTC
We will be conducting scheduled maintenance on Saturday, August 8th, 2026, from 3:30 AM to 6:00 AM UTC. During this time, You may experience delay in data on dashboard, Rest assured, there will be no impact on monitoring, and any of our services or components. We're doing this to improve performance and reliability. Thank you for your patience and understanding! If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Started Aug 8, 2026, 03:30 AM UTC · Resolved Aug 8, 2026, 06:00 AM UTC
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Alertsite | Included | Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
| 24-hour report activity and regional outage view | Included | Included |
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
| Email, push and webhook alerts from the same workspace | Included | Separate product |
| Official incident updates and status timeline for Alertsite | Included | User-report led |
| Component health and maintenance windows kept separate | Included | Limited on public pages |
The official status page for Alertsite reports degraded performance. An unresolved official incident is listed: “AlertSite Monitoring Data Unavailable”. Components reported as affected: 1.0 Console, UXM Dashboard, AlertSite Consoles. 0 reports were recorded for Alertsite in the last 24 hours. Last official check: .
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