Service Interruption: Chat, Phone Support & other systems
Resolved
This incident has been resolved.
Oct 20, 2:41 PMResolved Oct 21, 2:06 AMCriticalU-Series Support
Status Provider
Home
/
Status
/
Service
Home
/
Status
/
Service
Restaurant POS system for running and growing your business.
Source
auto
Category
Payments
Adapter
API V1 STATUS
Verified
Pending review
Current state
Operational
Checked 16m ago
15
Components
0
Active incidents
0
Maintenance
10%
90d uptime
Service Interruption: Chat, Phone Support & other systems
Oct 20, 2:41 PM
Normalized official status-page data for incidents, maintenance, components, and history.
10%
Known uptime
10 known history days
15
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
19
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
3rd Party Gift Card Partners
Operational
3rd Party Payment Partners
Operational
Cardflight
Operational
Chase
Operational
First Data Datawire
Operational
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
0
outage days
9
maintenance days
80
unknown days
Latest outages and degradations detected from the official status page.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
Since our last update, we have observed hq.upserve.com’s performance at normal levels and restaurants have returned to normal operation. This incident has been resolved.
This incident has been resolved.
The U-Series team has attempted the capture of all affected payments caused by the issue impacting customers using Mobile Tap payments. We will continue monitoring and capturing any new affected payments over the next few days. This issue has been permanently resolved in version 3.18.2, which is now available for download on the App Store.
Since our last update, we have observed merchants that had previously reported terminals in offline mode have returned to normal operation, and this incident is resolved. If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
Maintenance is now complete.
This incident has been resolved.
This incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Breadcrumb status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.upserve.com
Adapter
API V1 STATUS
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Showing 1 to 15 of 15 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Cardflight | Operational | Component | Not recorded |
Opticard | Operational | Component | Not recorded |
U-Series POS App and HQ | Operational | Component | Not recorded |
Chase | Operational | Component | Not recorded |
SwipeIT | Operational | Component | Not recorded |
U-Series Payments | Operational | Component | Not recorded |
First Data Datawire | Operational | Component | Not recorded |
The Customer Connection (TCC) | Operational | Component | Not recorded |
U-Series Inventory | Operational | Component | Not recorded |
First Data Nashville | Operational | Component | Not recorded |
U-Series Support | Operational | Component | Not recorded |
3rd Party Payment Partners | Operational | Component | Not recorded |
First Data Rapid Connect | Operational | Component | Not recorded |
3rd Party Gift Card Partners | Operational | Component | Not recorded |
TSYS | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Related status pages based on category, adapter type, and operational history.
Breadcrumb is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
