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    Last checked Oct 19, 5:01 PM UTC

    Intercom status

    AI-first customer service platform with ticketing, inbox, phone, and help center.

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      Oct 19, 5:01 PM UTC

    Intercom outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Intercom outages

    Monitor Intercom with Uptimus and get alerts when its status changes.

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    Intercom outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Intercom outage map

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    Intercom status history

    Official status observations, not measured service uptime.

    Intercom components

    Component nameStatus

    No components are available for this provider.

    Intercom incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved4h 43mJun 12, 20262:30 PM UTCYesMinor
    Official status·Resolved40mJun 11, 20269:54 AM UTCYesMajor
    Official status·Resolved2h 57mJun 10, 20261:19 PM UTCYesMinor
    Official status·Resolved2h 19mJun 1, 202611:03 AM UTCYesMinor
    Official status·Resolved8h 17mMay 21, 202611:09 AM UTCYesMinor
    Official status·Resolved1mMay 20, 202610:16 AM UTCYesMinor
    Official status·Resolved930h 55mApr 30, 20264:58 PM UTCYesMinor
    Official status·Resolved1h 8mApr 27, 202611:43 AM UTCYesMajor

    About Intercom monitoring on Uptimus

    Uptimus monitors Intercom through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 4 monitored components, 25 indexed incidents, 0 maintenance windows and 0 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Intercom. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Intercom

    Get notified when Intercom or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 25 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 4 Intercom components. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications
    Receive alerts when Intercom publishes planned, scheduled or active maintenance affecting the service. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Intercom or an affected component returns to healthy operation after an issue or outage. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Intercom and presents it with the normalized service status. The available history contains 25 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Meta services are back up and running, and we’ve caught up on queued messages.”.
    Component status filtering
    Choose all components or only the Intercom products you use. Official alerts then respect that component selection. Uptimus currently tracks 4 Intercom components. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Intercom

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Intercom
    Comparison criteriaUptimusDowndetector
    Community outage reports for IntercomIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for IntercomIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The current official status of Intercom cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Intercom in the last 24 hours. Last official check: Oct 19, 5:01 PM UTC.

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