Partially — Central 1 is reporting degraded service.
Last checked Aug 12, 09:03 PM UTC
Degraded performance
Current status
0.00%
Known uptime
5
Monitored components
The service was reporting degraded performance. Official source summary: active incidents: 2 and active maintenance windows: 2.
0 outage reports in the last 24 hours.
No community outage reports have been submitted for this service in the last 24 hours.
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Official component health and availability history.
5 tracked components
90 days ago → Today
Geographic clusters from community-submitted reports.
Official updates and resolved service disruptions.
Central 1 has confirmed that a service interruption impacted Remote Deposit Capture (RDC) between 2:05 a.m. PT and 10:13 a.m. PT (5:05 a.m. ET and 1:13 p.m. ET) on August 11, 2026. The disruption lasted approximately 8 hours and 8 minutes. During this period, members may have experienced errors when attempting to submit mobile cheque deposits through participating financial institution applications utilizing Central 1's RDC service. Service was fully restored at 10:13 a.m. PT (1:13 p.m. ET), and we continue to monitor the platform to ensure ongoing stability. A root cause analysis is being prioritized and will be completed as part of our standard incident management process.
Started Aug 11, 2026, 04:56 PM UTC · Resolved Aug 11, 2026, 05:22 PM UTC
*** This notice is for credit unions who have Everlink as their switch provider. *** Please be advised that Everlink has suspended processing of new INT network POS and SCD traces. This includes trace follow-up requests for the INT network, due to a technical issue within the Everlink processing stream. The issue has been escalated with Everlink and their settlement agent, PPJV, and we are actively working with them toward resolution. There is no impact to POS and SCD trace processing for other networks, including ME2, ME3, and CI3. Further updates will be provided as more information becomes available. Central 1 - [email protected] - 1.888.889.7878 Option 1
Started Aug 10, 2026, 10:38 PM UTC · Ongoing
Planned work published by the official provider.
Please be advised that Digital Banking Core Release 774_1 has been scheduled for Wednesday August 26, 2026 at 1 a.m. PT (4 a.m. ET). Central 1 - [email protected] - [email protected] - 1.888.889.7878
Started Aug 26, 2026, 08:00 AM UTC · Ongoing
The Interac upgrade has been successfully completed. Outgoing e-Transfer services experienced a temporary disruption from (1:00 a.m. and 1:45 a.m. PT (4:00 a.m. to 4:45 a.m. ET)) of approximately 45 minutes during the maintenance as the 3.4 and 3.5 Profiles Requests and Contact Requests were not loading. Incoming autodeposits on both 3.4 and 3.5 were not affected. If you require additional information or have any concerns, please contact Support. Central 1 – [email protected] – 1.888.889.7878 (press 1)
Started Aug 6, 2026, 08:00 AM UTC · Resolved Aug 6, 2026, 09:28 AM UTC
Uptimus monitors Central 1 through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 5 monitored components, 57 indexed incidents, 59 maintenance windows and 23 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Central 1. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Central 1 or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 57 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “INC226099 - Potential Issue Impacting Remote Deposit Capture (RDC)”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 5 Central 1 components: Central 1 Services, Payment Services, Treasury Services, Digital Banking Services. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Central 1 |
The Foreign Exchange (FX Trader) application is now available. Central 1 - [email protected] - 1.888.889.7878, press 1
Started Jul 31, 2026, 04:11 PM UTC · Resolved Jul 31, 2026, 05:44 PM UTC
Central 1 performed an emergency reset of the wire processing queue, which resolved the incident. Outgoing wire transactions are now processing successfully, and any incoming wires that were delayed as a result of this issue are now appearing correctly in the appropriate queues. The issue has been mitigated, and wire processing has returned to normal operation and we will continue to monitor the services. Support 888 889 7878 Option 1 [email protected]
Started Jul 31, 2026, 01:00 PM UTC · Resolved Jul 31, 2026, 03:08 PM UTC
Please be advised that the deployment of Digital Banking Core Release 774 (CHG172867), previously scheduled for Wednesday July 22, 2026 at 1 a.m. PT (4 a.m. ET), did not occur as planned and has been delayed. The release is currently being rescheduled. We will provide an update with the new deployment date and time as soon as it has been confirmed. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any questions, please contact: Central 1 - [email protected] - 1.888.889.7878, option 2
Started Jul 22, 2026, 04:23 PM UTC · Resolved Jul 22, 2026, 04:23 PM UTC
Central 1 has resolved the issue with AMEX. All payments will be posted to the applicable biller accounts effective the original payment date. If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].
Started Jul 15, 2026, 09:20 PM UTC · Resolved Jul 21, 2026, 10:20 PM UTC
Central 1 has resolved the issue with TD Bank. All payments will be posted to the applicable biller accounts effective the original payment date. If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].
Started Jul 14, 2026, 07:18 PM UTC · Resolved Jul 15, 2026, 11:07 PM UTC
Please be advised that the deployment of MDB, Forge Commercial, and CAS Online Release 527+528 (CHG170133), previously scheduled for Tuesday July 14, 2026 at 1 a.m. PT (4 a.m. ET), did not occur as planned and has been delayed. The release is currently being rescheduled. We will provide an update with the new deployment date and time as soon as it has been confirmed. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any questions, please contact: Central 1 - [email protected] - 1.888.889.7878, option 2
Started Jul 14, 2026, 04:16 PM UTC · Resolved Jul 14, 2026, 04:16 PM UTC
The scheduled maintenance has been completed.
Started Jul 26, 2026, 04:00 PM UTC · Resolved Jul 26, 2026, 05:00 PM UTC
The scheduled maintenance has been completed.
Started Jul 23, 2026, 08:00 AM UTC · Resolved Jul 23, 2026, 08:30 AM UTC
The scheduled maintenance has been completed.
Started Jul 22, 2026, 08:00 AM UTC · Resolved Jul 22, 2026, 08:30 AM UTC
The scheduled maintenance has been completed.
Started Jul 19, 2026, 07:30 PM UTC · Resolved Jul 19, 2026, 09:00 PM UTC
The scheduled maintenance has been completed.
Started Jul 19, 2026, 08:00 AM UTC · Resolved Jul 19, 2026, 11:00 AM UTC
The scheduled maintenance has been completed.
Started Jul 19, 2026, 08:00 AM UTC · Resolved Jul 19, 2026, 10:00 AM UTC
| Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
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| 24-hour report activity and regional outage view | Included | Included |
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| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
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| Email, push and webhook alerts from the same workspace | Included | Separate product |
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| Official incident updates and status timeline for Central 1 | Included | User-report led |
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| Component health and maintenance windows kept separate | Included | Limited on public pages |
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