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    Last checked Oct 27, 12:22 AM UTC

    Coveo Cloud status

    AI-powered search and personalized experiences for ecommerce and customer service.

    Experiencing an issue?

    Coveo Cloud logo

    Is Coveo Cloud down?

    Operational

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      All systems operational

      Official provider status
      Oct 27, 12:22 AM UTC

    Coveo Cloud outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Coveo Cloud outages

    Monitor Coveo Cloud with Uptimus and get alerts when its status changes.

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    Coveo Cloud outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Coveo Cloud outage map

    Loading report locations…

    Coveo Cloud status history

    Official status observations, not measured service uptime.

    Coveo Cloud components

    Component nameStatus
    Coveo Cloud Europe — Search - Search Service statusUp
    Coveo Cloud US — Search - Search Service statusUp
    Coveo Cloud Canada — Search - Search Service statusUp
    Coveo Cloud Australia — Search - Search Service statusUp
    Coveo Cloud Europe — Search - Hosted Search Pages statusUp
    Coveo Cloud Canada — Search - Hosted Search Pages statusUp
    Coveo Cloud Australia — Search - Hosted Search Pages statusUp
    Coveo Cloud US — Search - Hosted Search Pages statusUp
    Coveo Cloud Canada — Search - Administration Console statusUp
    Coveo Cloud Europe — Search - Administration Console statusUp

    Coveo Cloud incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved5h 27mOct 21, 20266:55 PM UTCYesMajor
    Official status·Resolved8h 39mSep 16, 20263:18 PM UTCYesMajor
    Official status·Resolved125h 54mSep 16, 20261:04 PM UTCYesMajor
    Official status·Resolved7h 57mSep 16, 202612:33 PM UTCYesMinor
    Official status·Resolved1h 5mAug 26, 20267:12 PM UTCYesCritical
    Official status·Resolved36mAug 18, 20264:34 PM UTCYesUnknown
    Official status·Resolved4h 32mAug 4, 20268:16 PM UTCYesMajor
    Official status·Resolved1h 51mJul 17, 202612:05 PM UTCYesMinor

    About Coveo Cloud monitoring on Uptimus

    Uptimus monitors Coveo Cloud through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 108 monitored components, 59 indexed incidents, 33 maintenance windows and 6 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Coveo Cloud. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Coveo Cloud

    Get notified when Coveo Cloud or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 59 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[EU] Analytics Reporting Issues”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 108 Coveo Cloud components: Search - Search Service, Search - Search Service, Search - Search Service, Search - Search Service. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Maintenance notifications

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      [All Regions] Salesforce Sources Security Update

      Resolved

      Maintenance is now completed. Please report any issues through our Help Portal .

      Started May 7, 2026, 02:50 PM UTC · Resolved May 13, 2026, 06:03 PM UTC

    2. ✓

      Maintenance on Model building Pipeline

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 28, 2024, 11:00 AM UTC · Resolved Oct 28, 2024, 01:00 PM UTC

    3. ✓

      [All Regions] Delayed source refresh, rescan and rebuild on new operations

      Resolved

      The database upgrade is complete and source operations have resumed normally.

      Started Aug 27, 2024, 07:01 PM UTC · Resolved Aug 27, 2024, 07:18 PM UTC

    4. ✓

      [All regions] Planned Maintenance - Crawling Services

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 24, 2023, 11:00 AM UTC · Resolved Aug 24, 2023, 02:30 PM UTC

    5. ✓

      [All Regions] Unplanned Maintenance - Machine Learning Models & Crawling Services

      Resolved

      The maintenance is complete. All services are operational.

      Started Mar 3, 2023, 12:00 PM UTC · Resolved Mar 3, 2023, 01:00 PM UTC

    6. ✓

      [EU & AU Regions] Unplanned Maintenance - Machine Learning Models

      Resolved

      The maintenance is complete. All services are operational.

      Started Mar 2, 2023, 09:00 PM UTC · Resolved Mar 2, 2023, 09:42 PM UTC

    7. ✓

      Search API infrastructure maintenance

      Resolved

      The scheduled maintenance has been completed. Please report any issues through our Help Portal .

      Started Apr 18, 2020, 04:00 AM UTC · Resolved Apr 18, 2020, 04:30 AM UTC

    8. ✓

      TLS 1.1 Deprecation

      Resolved

      The scheduled maintenance has been completed.

      Started Mar 21, 2020, 04:00 AM UTC · Resolved Mar 21, 2020, 04:01 AM UTC

    Receive alerts when Coveo Cloud publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 33 maintenance windows from the available Coveo Cloud history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Coveo Cloud or an affected component returns to healthy operation after an issue or outage. The current page contains 6 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Coveo Cloud and presents it with the normalized service status. The available history contains 59 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “[EU] Analytics Reporting Issues”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “The service has remained fully operational since the last update. This incident is resolved.”.
    Component status filtering
    Choose all components or only the Coveo Cloud products you use. Official alerts then respect that component selection. Uptimus currently tracks 108 Coveo Cloud components: Search - Search Service, Search - Search Service, Search - Search Service, Search - Search Service. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Coveo Cloud

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Coveo Cloud
    Comparison criteriaUptimusDowndetector
    Community outage reports for Coveo CloudIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for Coveo CloudIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Coveo Cloud reports normal operation. 0 reports were recorded for Coveo Cloud in the last 24 hours. Last official check: Oct 27, 12:22 AM UTC.

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