Last checked
Wireless WAN & Private Cellular Solutions for Enterprise Connectivity.
Experiencing an issue?

Is Cradlepoint down?
Maintenance
Share your experience to help others stay informed.
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Cradlepoint has active maintenance
Official provider statusOfficial maintenance completed
NetCloud UI troubleshooting functionality for US0- speedtest, remoteconnect, NCM self serve, CSI, Palo Alto integrations — The scheduled maintenance has been completed.
Official provider statusOfficial maintenance active
NetCloud Subsystem Maintenance — This incident has been resolved.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 7h 27m | Yes | Minor | ||
| 1h 20m | Yes | Unknown | ||
| 1h 42m | Yes | Unknown | ||
| 22m | Yes | Major | ||
| 53m | Yes | Unknown | ||
| 3h 54m | Yes | Unknown | ||
| 32m | Yes | Unknown | ||
| 63h 59m | Yes | Minor |
Planned work published by the official provider.
To ensure continued performance and scalability of the NetCloud Service, we are enhancing our infrastructure during a scheduled maintenance on Saturday, September 12th 8:00AM MDT – 8:00PM MDT (Saturday, September 12th 2:00PM GMT – Sunday, September 13th 2:00AM GMT). Please note devices will continue to operate normally and will automatically reconnect to NetCloud Manager, with no user intervention required, in the hours following the completion of the maintenance. For more info and FAQ regarding the maintenance please click here . Please contact Cradlepoint support via Customer Connect should there be an issue that needs attention.
Started Sep 12, 2026, 02:00 PM UTC · Ongoing
The scheduled maintenance has been completed.
Started Sep 7, 2026, 04:30 AM UTC · Resolved Sep 7, 2026, 07:30 AM UTC
We will be deploying NCS 7.26.80 FR1 release. During this maintenance window, network will be restarted and may experience up to 2 minutes of downtime.
Started Sep 4, 2026, 01:00 AM UTC · Resolved Sep 4, 2026, 04:00 AM UTC
The scheduled maintenance has been completed.
Started Aug 31, 2026, 03:00 AM UTC · Resolved Aug 31, 2026, 06:00 AM UTC
This incident has been resolved.
Started Aug 26, 2026, 01:40 PM UTC · Ongoing
The scheduled maintenance has been completed.
Started Aug 26, 2026, 01:15 PM UTC · Resolved Aug 26, 2026, 04:15 PM UTC
The scheduled maintenance has been completed.
Started Aug 5, 2026, 12:00 AM UTC · Resolved Aug 5, 2026, 01:00 AM UTC
The scheduled maintenance has been completed.
Started Jul 28, 2026, 01:00 AM UTC · Resolved Jul 28, 2026, 03:00 AM UTC
Share your thoughts about Cradlepoint
Be the first to comment!
Uptimus monitors Cradlepoint through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.
This page currently includes 16 monitored components, 51 indexed incidents, 61 maintenance windows and 19 days of known history.
Uptimus is an independent monitoring service and is not affiliated with Cradlepoint. A healthy status does not guarantee that every user, device or region is unaffected.
Get notified when Cradlepoint or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 51 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “NetCloud Manager Data Processing Delays”.
Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 16 Cradlepoint components: Account Login / User Interface / API, Ashburn POP, Documentation Portal (docs.cradlepoint.com), Customer Connect (customer.cradlepoint.com). Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.
| Comparison criteria | Uptimus | Downdetector |
|---|---|---|
| Community outage reports for Cradlepoint |
The official status page for Cradlepoint reports normal operation. 0 reports were recorded for Cradlepoint in the last 24 hours. Last official check: .
| Included |
| Included |
| Adaptive baseline that separates isolated reports from wider disruption | Included | Included |
|---|
| 24-hour report activity and regional outage view | Included | Included |
|---|
| One workspace for websites, provider status pages, Steam games and Android apps and games | Included | Separate product |
|---|
| Email, push and webhook alerts from the same workspace | Included | Separate product |
|---|
| Official incident updates and status timeline for Cradlepoint | Included | User-report led |
|---|
| Component health and maintenance windows kept separate | Included | Limited on public pages |
|---|
Rate this service
No reviews yet