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    Last checked Oct 26, 11:00 PM UTC

    Cradlepoint status

    Wireless WAN & Private Cellular Solutions for Enterprise Connectivity.

    Experiencing an issue?

    Cradlepoint logo

    Is Cradlepoint down?

    Degraded performance

    Having issues with Cradlepoint?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Cradlepoint is experiencing issues

      Official provider status
      Oct 26, 11:00 PM UTC
    2. Official maintenance active

      Netcloud SASE - Rel-26.90 HF Security Patch — We will be deploying a security patch during this window and no downtime is expected.

      Official provider status
      Oct 26, 5:11 PM UTC
    3. Official incident active

      ANA will not be available betwwn 5 30 AM PST to 9 AM PST — A fix has been implemented and we are monitoring the results.

      Official provider status
      Sep 23, 3:24 PM UTC

    Cradlepoint outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Cradlepoint outages

    Monitor Cradlepoint with Uptimus and get alerts when its status changes.

    Start monitoring for free

    Cradlepoint outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Cradlepoint outage map

    Loading report locations…

    Cradlepoint status history

    Official status observations, not measured service uptime.

    Cradlepoint components

    Component nameStatus
    Cradlepoint NetCloud Manager Cloud Services - Americas us0 — Account Login / User Interface / API statusUp
    Cradlepoint NetCloud SASE POPs - Americas — Ashburn POP statusUp
    Cradlepoint Websites and Portals — Documentation Portal (docs.cradlepoint.com) statusUp
    Cradlepoint Websites and Portals — Customer Connect (customer.cradlepoint.com) statusUp
    Cradlepoint NetCloud Manager Cloud Services - Americas us0 — Endpoint Management statusUp
    Cradlepoint NetCloud Manager Cloud Services Static IP statusUp
    Cradlepoint NetCloud SASE POPs - Americas — Montreal POP statusUp
    Cradlepoint NetCloud Manager Cloud Services - Americas us0 — Visibility, Analytics, and Insights statusUp
    Cradlepoint NetCloud Manager Cloud Services - Americas us0 — Subscription Management statusUp
    Cradlepoint Websites and Portals — Cascade Partner Portal statusUp

    Cradlepoint incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Monitoring804h 6mOngoingSep 23, 202610:58 AM UTCYesUnknown
    Official status·Resolved9h 12mSep 22, 20269:46 PM UTCYesMinor
    Official status·Resolved4h 52mSep 15, 20267:43 PM UTCYesMajor
    Official status·Resolved7h 27mAug 21, 20268:58 PM UTCYesMinor
    Official status·Resolved1h 20mJul 24, 202611:28 AM UTCYesUnknown
    Official status·Resolved1h 42mJul 8, 202610:49 PM UTCYesUnknown
    Official status·Resolved22mJun 16, 20263:15 PM UTCYesMajor
    Official status·Resolved53mMay 27, 20267:40 PM UTCYesUnknown

    About Cradlepoint monitoring on Uptimus

    Uptimus monitors Cradlepoint through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 17 monitored components, 54 indexed incidents, 70 maintenance windows and 17 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Cradlepoint. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Cradlepoint

    Get notified when Cradlepoint or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 54 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “ANA will not be available betwwn 5 30 AM PST to 9 AM PST”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 17 Cradlepoint components: Account Login / User Interface / API, Ashburn POP, Documentation Portal (docs.cradlepoint.com), Customer Connect (customer.cradlepoint.com). Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Netcloud SASE - Rel-26.90 HF Security Patch

      Maintenance

      We will be deploying a security patch during this window and no downtime is expected.

      Started Oct 27, 2026, 03:00 AM UTC · Ongoing

    2. ✓

      Netcloud SASE - Rel-26.90 Deployment

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 12, 2026, 03:00 AM UTC · Resolved Oct 12, 2026, 06:00 AM UTC

    3. ✓

      NetCloud Subsystem Maintenance - Downloads, Installation History, Image Management & Router Installation

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 22, 2026, 07:30 AM UTC · Resolved Sep 22, 2026, 09:30 AM UTC

    4. ✓

      NetCloud SASE - NCS 7.26.62 FR3

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 22, 2026, 01:00 AM UTC · Resolved Sep 22, 2026, 02:19 AM UTC

    5. ✓

      NetCloud Subsystem Maintenance - router logs & webhook notifications

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 21, 2026, 07:00 AM UTC · Resolved Sep 21, 2026, 11:00 AM UTC

    6. ✓

      NetCloud Subsystem Maintenance - Radio Device Management & Private Cellular Networks

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 21, 2026, 07:00 AM UTC · Resolved Sep 21, 2026, 09:00 AM UTC

    7. ✓

      NetCloud Subsystem Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 17, 2026, 02:49 AM UTC · Resolved Sep 17, 2026, 03:54 AM UTC

    8. ✓

      NetCloud Subsystem Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Sep 15, 2026, 06:45 PM UTC · Resolved Sep 15, 2026, 11:08 PM UTC

    Maintenance notifications
    Receive alerts when Cradlepoint publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 70 maintenance windows from the available Cradlepoint history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Cradlepoint or an affected component returns to healthy operation after an issue or outage. The current page contains 17 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Cradlepoint and presents it with the normalized service status. The available history contains 54 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “ANA will not be available betwwn 5 30 AM PST to 9 AM PST”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “A fix has been implemented and we are monitoring the results.”.
    Component status filtering
    Choose all components or only the Cradlepoint products you use. Official alerts then respect that component selection. Uptimus currently tracks 17 Cradlepoint components: Account Login / User Interface / API, Ashburn POP, Documentation Portal (docs.cradlepoint.com), Customer Connect (customer.cradlepoint.com). Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

    Fair questions, straight answers.

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    Comparison

    Uptimus vs Downdetector for Cradlepoint

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Cradlepoint
    Comparison criteriaUptimusDowndetector
    Community outage reports for CradlepointIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for CradlepointIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Cradlepoint reports normal operation. An unresolved official incident is listed: “ANA will not be available betwwn 5 30 AM PST to 9 AM PST”. 0 reports were recorded for Cradlepoint in the last 24 hours. Last official check: Oct 26, 11:00 PM UTC.

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