Customerio status is pending verification.

Where does Uptimus get the official Customerio status?

Uptimus reads the official Customerio status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Customerio Status Page: https://status.customerio.com Customerio Home Page: http://customer.io

Customerio says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Customerio support if the problem continues.

How can I check whether Customerio is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Customerio outages?

Add Customerio to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Customerio exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Jun 25, 12:59 PM UTC

Customerio status

Personalized customer journey automation platform with data-driven communication.

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Is Customerio down?

Status unavailable

Having issues with Customerio?

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Latest activity

Last 24 hours

Status verification pending
The latest official observation is not fresh enough to confirm current service health.
Official provider status
Jun 25, 12:59 PM UTC

Customerio outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Customerio outage map

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Customerio outage map

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Customerio status history

Official status observations, not measured service uptime.

Customerio components

Component name	Status
Customerio Third-Party Services — Drag and drop email composer status	Up
Customerio Javascript Tracker status	Up
Customerio Data Collection status	Up
Customerio Third-Party Services — Email Composer Image Uploads status	Up
Customerio Data Processing status	Up
Customerio Message Sending status	Up
Customerio Management Interface status	Up
Customerio Knowledge Base status	Up
Customerio Third-Party Services status	Up

Customerio incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	28m	Jun 18, 20268:06 PM UTC	Yes	Minor
Official statusResolved	2h 42m	Jun 13, 20269:18 PM UTC	Yes	Major
Official statusResolved	32m	Jun 10, 20264:45 AM UTC	Yes	Minor
Official statusResolved	1h 7m	Jun 9, 20263:49 PM UTC	Yes	Unknown
Official statusResolved	1h 4m	Jun 5, 202612:30 PM UTC	Yes	Minor
Official statusResolved	1h 25m	Jun 4, 202611:50 PM UTC	Yes	Minor
Official statusResolved	8m	Jun 4, 20261:34 PM UTC	Yes	Minor
Official statusResolved	1h 39m	Jun 2, 20269:18 PM UTC	Yes	Major

Community Discussion

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About Customerio monitoring on Uptimus

Uptimus monitors Customerio through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 9 monitored components, 51 indexed incidents, 40 maintenance windows and 0 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Customerio. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Customerio

Get notified when Customerio or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 51 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Some customers are currently unable to access the account Billing page in our UI”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 9 Customerio components: Drag and drop email composer, Javascript Tracker, Data Collection, Email Composer Image Uploads. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Scheduled maintenance

Planned work published by the official provider.

Scheduled Maintenance - Drag and drop editor
Resolved
The scheduled maintenance has been completed.
Started Mar 8, 2025, 02:00 PM UTC · Resolved Mar 8, 2025, 04:00 PM UTC
Database Maintenance
Resolved
The scheduled maintenance has been completed.
Started Apr 16, 2024, 06:00 PM UTC · Resolved Apr 16, 2024, 08:00 PM UTC
Upgrading Infrastructure
Resolved
Maintenance completed without issue in less than the scheduled time.
Started Feb 10, 2023, 03:05 AM UTC · Resolved Feb 10, 2023, 03:16 AM UTC
Database Sync Integration maintenance
Resolved
The scheduled maintenance has been completed.
Started Aug 11, 2022, 09:00 AM UTC · Resolved Aug 11, 2022, 09:15 AM UTC
Shard services maintenance
Resolved
The scheduled maintenance has been completed.
Started Jul 30, 2022, 09:00 AM UTC · Resolved Jul 30, 2022, 11:20 AM UTC
Schedule maintenance
Resolved
The scheduled maintenance has been completed.
Started Mar 12, 2022, 03:15 PM UTC · Resolved Mar 13, 2022, 07:21 PM UTC
Scheduled maintenance
Resolved
The scheduled maintenance has been completed.
Started Mar 12, 2022, 09:00 AM UTC · Resolved Mar 12, 2022, 03:00 PM UTC
Scheduled maintenance - Capacity adjustments
Resolved
The scheduled maintenance has been completed.
Started Nov 6, 2021, 08:00 AM UTC · Resolved Nov 6, 2021, 09:41 AM UTC

Maintenance notifications

Receive alerts when Customerio publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 40 maintenance windows from the available Customerio history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Customerio or an affected component returns to healthy operation after an issue or outage. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Customerio and presents it with the normalized service status. The available history contains 51 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Some customers are currently unable to access the account Billing page in our UI”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.

Component status filtering

Choose all components or only the Customerio products you use. Official alerts then respect that component selection. Uptimus currently tracks 9 Customerio components: Drag and drop email composer, Javascript Tracker, Data Collection, Email Composer Image Uploads. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Customerio

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Customerio
Comparison criteria	Uptimus	Downdetector
Community outage reports for Customerio	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Customerio	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The current official status of Customerio cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Customerio in the last 24 hours. Last official check: Jun 25, 12:59 PM UTC.