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    Last checked Oct 27, 12:19 AM UTC

    Cybersource status

    Payment platform fraud management.

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    Cybersource logo

    Is Cybersource down?

    Maintenance

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Cybersource has active maintenance

      Official provider status
      Oct 27, 12:19 AM UTC

    Cybersource outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

    Get notified about Cybersource outages

    Monitor Cybersource with Uptimus and get alerts when its status changes.

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    Cybersource outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Cybersource outage map

    Loading report locations…

    Cybersource status history

    Official status observations, not measured service uptime.

    Cybersource components

    Component nameStatus
    Cybersource Sandbox/Testing Environment — API Connection/Endpoints statusUp
    Cybersource Portals — Access/Login - Business Center statusUp
    Cybersource Risk — Account Take Over Protection statusUp
    Cybersource Payment Services — Account Updater statusUp
    Cybersource Third-Party Platform Integrations — Adobe Commerce / Magento Open Source (REST) statusUp
    Cybersource Settlement/Batching — Ahli United Bank in Bahrain statusUp
    Cybersource Payment Gateway Processing — Ahli United Bank in Bahrain statusUp
    Cybersource Corporate and Support Web Sites — Corporate Site statusUp
    Cybersource API Connection/Endpoints — Flex statusUp
    Cybersource Payment Gateway Processing — AIB Merchant Services (AIBMS) statusUp

    Cybersource incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved17h 34mOct 13, 20269:54 AM UTCYesUnknown
    Official status·Resolved77h 28mOct 10, 20265:13 AM UTCYesMinor
    Official status·Resolved33h 9mOct 3, 20269:40 PM UTCYesMinor
    Official status·Resolved18h 58mOct 1, 202611:39 PM UTCYesMinor
    Official status·Resolved10h 5mSep 27, 20263:36 AM UTCYesMinor
    Official status·Resolved6h 11mSep 16, 20267:28 AM UTCYesMinor
    Official status·Resolved20h 10mSep 14, 20267:28 PM UTCYesMinor
    Official status·Resolved29h 15mSep 10, 202612:19 AM UTCYesMinor

    About Cybersource monitoring on Uptimus

    Uptimus monitors Cybersource through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 182 monitored components, 74 indexed incidents, 48 maintenance windows and 18 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Cybersource. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Cybersource

    Get notified when Cybersource or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 74 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Business Center & Payment Service Disruption”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 182 Cybersource components: API Connection/Endpoints, Access/Login - Business Center, Account Take Over Protection, Account Updater. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Acceptance Devices Platform - Staging Environment Maintenance

      Maintenance

      Reported Start Time: 27 October 2026, 16:00 GMT Reported End Time: 27 October 2026, 17:00 GMT Description: On 27 October 2026, we will be implementing planned maintenance to the Acceptance Devices Platform - Staging Environment from 16:00 GMT to 17:00 GMT. Customers could experience intermittent availability or service instability in the Staging environment during this period. Impact: Customers could experience intermittent availability or service instability in the Staging environment during this period. Additional Support: Do not hesitate to contact the Cybersource Acceptance Devices support team if you have any questions or concerns.

      Started Oct 27, 2026, 04:00 PM UTC · Ongoing

    2. ✓

      Maintenance Activity causing downtime of EBC Billing Widgets

      Resolved

      The scheduled maintenance has been completed.

      Started Oct 10, 2026, 12:30 AM UTC · Resolved Oct 11, 2026, 04:30 AM UTC

    3. ✓

      Adding Component to Cybersource Status Page

      Resolved

      The scheduled maintenance has been completed.

      Started Aug 14, 2026, 09:00 AM UTC · Resolved Aug 14, 2026, 09:15 AM UTC

    4. ✓

      CAS One-Off Daemon Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started May 28, 2026, 12:00 AM UTC · Resolved May 28, 2026, 02:00 AM UTC

    5. ✓

      Acceptance Devices Database Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started May 13, 2026, 03:00 AM UTC · Resolved May 13, 2026, 05:00 AM UTC

    6. ✓

      Acceptance Devices Database Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 27, 2026, 10:00 PM UTC · Resolved Apr 28, 2026, 12:00 AM UTC

    7. ✓

      Cloudflare Server Level / Leaf Certificate Rotation - 3 April 2026 - 0800 GMT

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 3, 2026, 08:00 AM UTC · Resolved Apr 3, 2026, 11:20 PM UTC

    8. ✓

      Acceptance Devices Database Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Mar 30, 2026, 04:00 AM UTC · Resolved Mar 30, 2026, 06:00 AM UTC

    Maintenance notifications
    Receive alerts when Cybersource publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 48 maintenance windows from the available Cybersource history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Cybersource or an affected component returns to healthy operation after an issue or outage. The current page contains 18 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Cybersource and presents it with the normalized service status. The available history contains 74 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Business Center & Payment Service Disruption”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link: [Post Incident Report](https://support.visaacceptance.com/knowledgebase/Knowledgearticle/?code=KA-12158)”.
    Component status filtering
    Choose all components or only the Cybersource products you use. Official alerts then respect that component selection. Uptimus currently tracks 182 Cybersource components: API Connection/Endpoints, Access/Login - Business Center, Account Take Over Protection, Account Updater. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Similar services
    Comparison

    Uptimus vs Downdetector for Cybersource

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Cybersource
    Comparison criteriaUptimusDowndetector
    Community outage reports for CybersourceIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for CybersourceIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Cybersource reports normal operation. 0 reports were recorded for Cybersource in the last 24 hours. Last official check: Oct 27, 12:19 AM UTC.

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