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    Last checked Oct 27, 12:19 AM UTC

    Donordrive status

    Enterprise fundraising platform for supporter acquisition and stewardship engagement.

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    Is Donordrive down?

    Maintenance

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Donordrive has active maintenance

      Official provider status
      Oct 27, 12:19 AM UTC
    2. Official maintenance active

      DonorDrive Scheduled Messages Impacted — On Monday, July 12th, 2021 platform upgrades were conducted. The upgrades caused an issue where Scheduled Messages set to send on "day of event" were queued to immediately send regardless of the event date. Note that the date range of messages affected were \+/- one year from July 12th, 2021. To minimize the impact of the discovered bug we paused all Scheduled Message sends at 7:28AM. We implemented a bug fix at 1:30PM and resumed Scheduled Message sends. Some "day of event" messages that were queued up before we paused sends were sent around 8:00PM. These sends were due to the original bug which has been resolved. We do not expect any further occurrence of erroneous Schedule Message sends. Please note that this impacted a small subset of clients and messages. We are sorry for difficulty this caused you and your supporters. Please do not hesitate to reach out to [[email protected]](mailto:[email protected]) if you need a list of all impacted recipients.

      Official provider status
      Jul 13, 10:10 PM UTC

    Donordrive outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    No recent outage reports

    No community outage reports have been submitted for this service in the last 24 hours.

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    Monitor Donordrive with Uptimus and get alerts when its status changes.

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    Donordrive outage map

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    View full map

    Donordrive outage map

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    Donordrive status history

    Official status observations, not measured service uptime.

    Donordrive components

    Component nameStatus
    DonorDrive — Admin statusUp
    Donordrive Transactions — Braintree API statusUp
    Donordrive API — Export API statusUp
    Donordrive Email — Salesforce Marketing Cloud statusUp
    Donordrive Transactions — Braintree United States Processing statusUp
    Donordrive DNS — Cloudflare DNS Root Servers statusUp
    Donordrive Email — MailChimp statusUp
    Donordrive API — Public API statusUp
    Donordrive Integrations — Salesforce NA8 statusUp
    DonorDrive — Sites statusUp

    Donordrive incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved7h 17mNov 18, 202512:53 PM UTCYesMinor
    Official status·Resolved2h 9mAug 6, 20257:40 PM UTCYesMinor
    Official status·Resolved1h 5mJun 12, 20258:06 PM UTCYesMinor
    Official status·Resolved20h 19mOct 17, 202412:50 AM UTCYesMinor
    Official status·Resolved0mJul 19, 20246:00 AM UTCYesUnknown
    Official status·Resolved3h 52mJul 14, 20248:03 PM UTCYesMinor
    Official status·Resolved3h 14mMar 5, 20244:09 PM UTCYesCritical
    Official status·Resolved3h 36mJul 19, 20232:20 PM UTCYesMinor

    About Donordrive monitoring on Uptimus

    Uptimus monitors Donordrive through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

    This page currently includes 48 monitored components, 49 indexed incidents, 20 maintenance windows and 13 days of known history.

    Uptimus is an independent monitoring service and is not affiliated with Donordrive. A healthy status does not guarantee that every user, device or region is unaffected.

    How Uptimus monitors Donordrive

    Get notified when Donordrive or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 49 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Intermittent Connectivity issues due to a Widespread Cloudflare Incident affecting clients Globally.”.

    Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 48 Donordrive components: Admin, Braintree API, Export API, Salesforce Marketing Cloud. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

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    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Jun 18, 2024, 05:00 AM UTC · Resolved Jun 18, 2024, 08:00 AM UTC

    2. ✓

      Support Portal and Knowledge Base Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Mar 17, 2023, 08:00 PM UTC · Resolved Mar 20, 2023, 12:06 PM UTC

    3. ✓

      DonorDrive Scheduled Messages Impacted

      Maintenance

      On Monday, July 12th, 2021 platform upgrades were conducted. The upgrades caused an issue where Scheduled Messages set to send on "day of event" were queued to immediately send regardless of the event date. Note that the date range of messages affected were \+/- one year from July 12th, 2021. To minimize the impact of the discovered bug we paused all Scheduled Message sends at 7:28AM. We implemented a bug fix at 1:30PM and resumed Scheduled Message sends. Some "day of event" messages that were queued up before we paused sends were sent around 8:00PM. These sends were due to the original bug which has been resolved. We do not expect any further occurrence of erroneous Schedule Message sends. Please note that this impacted a small subset of clients and messages. We are sorry for difficulty this caused you and your supporters. Please do not hesitate to reach out to [[email protected]](mailto:[email protected]) if you need a list of all impacted recipients.

      Started Jul 12, 2021, 01:47 PM UTC · Ongoing

    4. ✓

      Scheduled Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started Feb 25, 2020, 09:00 AM UTC · Resolved Feb 25, 2020, 12:00 PM UTC

    5. ✓

      Scheduled Maintenance - Saturday, January 11th

      Resolved

      The scheduled maintenance has been completed.

      Started Jan 11, 2020, 06:00 AM UTC · Resolved Jan 11, 2020, 12:00 PM UTC

    6. ✓

      Scheduled Maintenance - Tuesday, July 23rd

      Resolved

      The scheduled maintenance has been completed.

      Started Jul 23, 2019, 08:00 AM UTC · Resolved Jul 23, 2019, 11:00 AM UTC

    7. ✓

      Scheduled Maintenance - Tuesday, April 2nd

      Resolved

      The scheduled maintenance has been completed.

      Started Apr 2, 2019, 09:00 AM UTC · Resolved Apr 2, 2019, 11:00 AM UTC

    8. ✓

      Scheduled Maintenance - Tuesday, March 26th

      Resolved

      The scheduled maintenance has been completed.

      Started Mar 26, 2019, 09:00 AM UTC · Resolved Mar 26, 2019, 11:00 AM UTC

    Maintenance notifications
    Receive alerts when Donordrive publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 20 maintenance windows from the available Donordrive history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Recovery notifications
    Know when Donordrive or an affected component returns to healthy operation after an issue or outage. The current page contains 13 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.
    Status messages
    Uptimus stores the incident headline published by Donordrive and presents it with the normalized service status. The available history contains 49 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Intermittent Connectivity issues due to a Widespread Cloudflare Incident affecting clients Globally.”.
    Status details
    Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “Cloudflare has implemented a fix for the upstream issue that caused intermittent errors earlier today. DonorDrive services are now fully operational. We’ll continue to monitor performance closely to ensure ongoing reliability. Thank you for your patience du…”.
    Component status filtering
    Choose all components or only the Donordrive products you use. Official alerts then respect that component selection. Uptimus currently tracks 48 Donordrive components: Admin, Braintree API, Export API, Salesforce Marketing Cloud. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

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    Comparison

    Uptimus vs Downdetector for Donordrive

    Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

    Uptimus vs Downdetector for Donordrive
    Comparison criteriaUptimusDowndetector
    Community outage reports for DonordriveIncludedIncluded
    Adaptive baseline that separates isolated reports from wider disruptionIncludedIncluded
    24-hour report activity and regional outage viewIncludedIncluded
    One workspace for websites, provider status pages, Steam games and Android apps and gamesIncludedSeparate product
    Email, push and webhook alerts from the same workspaceIncludedSeparate product
    Official incident updates and status timeline for DonordriveIncludedUser-report led
    Component health and maintenance windows kept separateIncludedLimited on public pages
    IncludedUser-report led · Limited on public pagesSeparate product

    The official status page for Donordrive reports normal operation. 0 reports were recorded for Donordrive in the last 24 hours. Last official check: Oct 27, 12:19 AM UTC.

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