Donordrive has active maintenance.

Where does Uptimus get the official Donordrive status?

Uptimus reads the official Donordrive status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Donordrive Status Page: https://status.donordrive.com Donordrive Home Page: https://www.donordrive.com

Donordrive says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Donordrive support if the problem continues.

How can I check whether Donordrive is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Donordrive outages?

Add Donordrive to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Donordrive exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Sep 8, 1:14 AM UTC

Donordrive status

Enterprise fundraising platform for supporter acquisition and stewardship engagement.

Experiencing an issue?

Is Donordrive down?

Maintenance

Source: official status page

Having issues with Donordrive?

Share your experience to help others stay informed.

Donordrive service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

No problems detected
Possible problems
Problems detected
Early warning
Official incident

Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

View chart data

15-minute report intervals · UTC
Start	End	Reports	Status

Latest activity

Last 24 hours

Official status checked
Donordrive has active maintenance
Official provider status
Sep 8, 1:14 AM UTC
Official maintenance active
DonorDrive Scheduled Messages Impacted — On Monday, July 12th, 2021 platform upgrades were conducted. The upgrades caused an issue where Scheduled Messages set to send on "day of event" were queued to immediately send regardless of the event date. Note that the date range of messages affected were \+/- one year from July 12th, 2021. To minimize the impact of the discovered bug we paused all Scheduled Message sends at 7:28AM. We implemented a bug fix at 1:30PM and resumed Scheduled Message sends. Some "day of event" messages that were queued up before we paused sends were sent around 8:00PM. These sends were due to the original bug which has been resolved. We do not expect any further occurrence of erroneous Schedule Message sends. Please note that this impacted a small subset of clients and messages. We are sorry for difficulty this caused you and your supporters. Please do not hesitate to reach out to [[email protected]](mailto:[email protected]) if you need a list of all impacted recipients.
Official provider status
Jul 13, 10:10 PM UTC

Donordrive outage reports

0 outage reports in the last 24 hours.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Donordrive status history

Official status observations, not measured service uptime.

Last 60 daysDaily history

Loading history…

Operational
Issues
Outage
Maintenance
No data

Donordrive components

Component name	Status
DonorDrive — Admin status	Up
Donordrive Transactions — Braintree API status	Up
Donordrive API — Export API status	Up
Donordrive Email — Salesforce Marketing Cloud status	Up
Donordrive Transactions — Braintree United States Processing status	Up
Donordrive DNS — Cloudflare DNS Root Servers status	Up
Donordrive Email — MailChimp status	Up
Donordrive API — Public API status	Up
Donordrive Integrations — Salesforce NA8 status	Up
DonorDrive — Sites status	Up

Donordrive incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	7h 17m	Nov 18, 202512:53 PM UTC	Yes	Minor
Official statusResolved	2h 9m	Aug 6, 20257:40 PM UTC	Yes	Minor
Official statusResolved	1h 5m	Jun 12, 20258:06 PM UTC	Yes	Minor
Official statusResolved	20h 19m	Oct 17, 202412:50 AM UTC	Yes	Minor
Official statusResolved	0m	Jul 19, 20246:00 AM UTC	Yes	Unknown
Official statusResolved	3h 52m	Jul 14, 20248:03 PM UTC	Yes	Minor
Official statusResolved	3h 14m	Mar 5, 20244:09 PM UTC	Yes	Critical
Official statusResolved	3h 36m	Jul 19, 20232:20 PM UTC	Yes	Minor

Scheduled maintenance

Planned work published by the official provider.

Scheduled Maintenance
Resolved
The scheduled maintenance has been completed.
Started Jun 18, 2024, 05:00 AM UTC · Resolved Jun 18, 2024, 08:00 AM UTC
Support Portal and Knowledge Base Maintenance
Resolved
The scheduled maintenance has been completed.
Started Mar 17, 2023, 08:00 PM UTC · Resolved Mar 20, 2023, 12:06 PM UTC
DonorDrive Scheduled Messages Impacted
Maintenance
On Monday, July 12th, 2021 platform upgrades were conducted. The upgrades caused an issue where Scheduled Messages set to send on "day of event" were queued to immediately send regardless of the event date. Note that the date range of messages affected were \+/- one year from July 12th, 2021. To minimize the impact of the discovered bug we paused all Scheduled Message sends at 7:28AM. We implemented a bug fix at 1:30PM and resumed Scheduled Message sends. Some "day of event" messages that were queued up before we paused sends were sent around 8:00PM. These sends were due to the original bug which has been resolved. We do not expect any further occurrence of erroneous Schedule Message sends. Please note that this impacted a small subset of clients and messages. We are sorry for difficulty this caused you and your supporters. Please do not hesitate to reach out to [[email protected]](mailto:[email protected]) if you need a list of all impacted recipients.

About Donordrive monitoring on Uptimus

Uptimus monitors Donordrive through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 48 monitored components, 49 indexed incidents, 20 maintenance windows and 10 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Donordrive. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Donordrive

Get notified when Donordrive or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 49 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Intermittent Connectivity issues due to a Widespread Cloudflare Incident affecting clients Globally.”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 48 Donordrive components: Admin, Braintree API, Export API, Salesforce Marketing Cloud. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Donordrive publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 20 maintenance windows from the available Donordrive history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Donordrive or an affected component returns to healthy operation after an issue or outage. The current page contains 10 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Donordrive and presents it with the normalized service status. The available history contains 49 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Intermittent Connectivity issues due to a Widespread Cloudflare Incident affecting clients Globally.”.

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