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Cloud-based EHR and medical billing software for healthcare practices.
Source
auto
Category
Healthcare
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 47m ago
24
Components
0
Active incidents
0
Maintenance
8.33%
90d uptime
DrChrono Slowness
Jun 4, 12:31 PM
Normalized official status-page data for incidents, maintenance, components, and history.
8.33%
Known uptime
12 known history days
24
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
47
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
drchrono.com
Operational
3rd party services
Operational
Box Uploads/Downloads
Operational
DrChrono Telehealth Platform
Operational
E-Provider Solutions
Operational
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
7
outage days
4
maintenance days
78
unknown days
Latest outages and degradations detected from the official status page.
We have confirmed that the adjustments we implemented have fully resolved the issue and our systems are up and operational. We appreciate your patience as we worked through this matter.
We have confirmed that the adjustments we implemented have fully resolved the issue and our systems are up and operational. We appreciate your patience as we worked through this matter.
The issue impacting appointment reminders has been resolved. All systems are now operating normally. Thank you for your patience.
DrChrono has resolved the issue that was causing slowness for a limited set of users. System performance has returned to normal, and we will continue to monitor to ensure ongoing stability.
Our third-party provider, ID.me, has resolved the issue that was impacting the ability to prescribe controlled substances. Push Notification MFA is now functioning as expected. Recommended Action: If you previously switched to an alternate MFA method (such as an authenticator app or SMS), you may switch back to Push Notifications. For steps to update your MFA method, visit: https://support.drchrono.com/home/360051657392-adding-or-changing-a-device-for-multi-factor-authentication-with-id-me If you continue to experience login issues, you may still follow ID.me’s recovery steps: https://help.id.me/hc/en-us/articles/360017927633-ID-me-MFA-recovery-steps-if-you-lost-access-or-can-t-sign-in
Our engineering team has resolved the issue, and system performance has returned to normal. We appreciate your patience.
We have resolved the intermittent system issues experienced over the past three days. The root cause was related to brief scenarios where one of the supporting databases was unable to accept new connections, resulting in a small percentage of requests (approximately 3%) returning errors. Overnight, we implemented performance improvements to reduce system strain and help isolate the issue. Today, we made additional infrastructure adjustments to address the connection limitations and monitored system performance throughout peak usage hours. The system is now operating normally.
After a successful update, this issue will be monitored closely. If you have additional questions, please do not hesitate to contact support.
The issue causing system slowness across portions of the DrChrono website has been resolved. All services are now functioning normally. We appreciate your patience and understanding.
The performance of billing-related reporting has remained stable following the corrective measures implemented. All reports, including all tabs of the Financial Transactions Report, continue to load as expected. After an extended monitoring period confirming system stability, this incident is now considered resolved. We have implemented preventive measures to reduce the risk of recurrence. Thank you for your patience while we worked through this issue.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Drchrono status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.drchrono.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Showing 1 to 24 of 24 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
3rd party services | Operational | Group | Not recorded |
drchrono.com Front end application for main drchrono website | Operational | Component | 6/16/2026 |
HelloFax | Operational | Component | Not recorded |
drchrono iPad EHR Native iPad EHR Application | Operational | Component | Not recorded |
Twilio Authy | Operational | Component | Not recorded |
drchrono iPad Check-In Kiosk Application iPad Check-in Kiosk Application | Operational | Component | Not recorded |
DrChrono Telehealth Platform | Operational | Component | Not recorded |
onpatient.com Front end web application for onpatient | Operational | Component | Not recorded |
onpatient iPhone PHR iPhone application for Patients | Operational | Component | Not recorded |
Stripe API | Operational | Component | Not recorded |
support.drchrono.com ZenDesk instance for DrChrono | Operational | Component | Not recorded |
Twilio SMS | Operational | Component | Not recorded |
Box Uploads/Downloads | Operational | Component | Not recorded |
Twilio TwiML | Operational | Component | Not recorded |
Updox | Operational | Component | Not recorded |
Emdeon/Change Healthcare We have been informed by Change Healthcare that there is an overall outage that is causing intermittent issues for our clients with running eligibility, submitting claims, and accessing the portal. We have ticketed the issue with them, and we will update you as soon as we hear further information on resolution. | Operational | Component | Not recorded |
Trizetto | Operational | Component | Not recorded |
Waystar | Operational | Component | Not recorded |
Quest Diagnostics Quest is currently experiencing issues | Operational | Component | Not recorded |
Health Gorilla | Operational | Component | Not recorded |
Labcorp | Operational | Component | Not recorded |
Square Square is currently having issues processing payments | Operational | Component | Not recorded |
ID.ME ID.ME | Operational | Component | Not recorded |
E-Provider Solutions | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Related status pages based on category, adapter type, and operational history.
Drchrono is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
