Partially — Ecobee is reporting degraded service.

Where does Uptimus get the official Ecobee status?

Uptimus reads the official Ecobee status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Ecobee Status Page: https://status.ecobee.com Ecobee Home Page: https://www.ecobee.com

Ecobee says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Ecobee support if the problem continues.

How can I check whether Ecobee is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Ecobee outages?

Add Ecobee to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Ecobee exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 10:41 PM UTC

Ecobee status

Intelligent thermostats and smart home devices for seamless experiences.

Experiencing an issue?

Is Ecobee down?

Degraded performance

Having issues with Ecobee?

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Latest activity

Last 24 hours

Official status checked
Ecobee is experiencing issues
Official provider status
Oct 26, 10:41 PM UTC
Official incident active
Bug impacting Smart Thermostat Premium and SmartThermostat With voice control — The fix has been deployed to the vast majority of affected thermostats. A small number of Smart Thermostat Premium devices are still affected. If your device is running 4.10.7.44, it has not been upgraded due to additional third-party approval or testing required. We are working with third-party partners to resolve the issue for all remaining affected thermostats as soon as possible.
Official provider status
Sep 23, 8:23 PM UTC

Ecobee outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Ecobee outage map

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Ecobee outage map

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Ecobee status history

Official status observations, not measured service uptime.

Ecobee components

Component name	Status
Ecobee Thermostat Online Services status	Up
Ecobee Switch+ Online Services status	Up
Ecobee SmartCamera Online Services status	Up
Ecobee Smart Security Online Services status	Up
Ecobee Alexa Voice Services status	Up
ecobee Public API status	Up
Ecobee Mobile Services status	Up
Ecobee Subscriptions status	Up
Ecobee SmartBuildings status	Up
Ecobee ecobee.com status	Up

Ecobee incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	40m	Sep 15, 20269:49 AM UTC	Yes	Major
Official statusMonitoring	1299h 12mOngoing	Sep 2, 20269:12 PM UTC	Yes	Minor
Official statusResolved	4h 6m	Jul 29, 20262:31 PM UTC	Yes	Minor
Official statusResolved	15m	Jun 11, 20266:00 PM UTC	Yes	Major
Official statusResolved	46m	May 19, 20268:28 PM UTC	Yes	Critical
Official statusResolved	57m	May 19, 20268:16 PM UTC	Yes	Critical
Official statusResolved	1h 32m	May 19, 20261:54 AM UTC	Yes	Minor
Official statusResolved	16m	Apr 2, 20261:34 PM UTC	Yes	Major

Community Discussion

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About Ecobee monitoring on Uptimus

Uptimus monitors Ecobee through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 11 monitored components, 53 indexed incidents, 51 maintenance windows and 3 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Ecobee. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Ecobee

Get notified when Ecobee or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 53 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Interruption to SmartCamera Online Services”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 11 Ecobee components: Thermostat Online Services, Switch+ Online Services, SmartCamera Online Services, Smart Security Online Services. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Comparison

Uptimus vs Downdetector for Ecobee

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Ecobee
Comparison criteria	Uptimus	Downdetector
Community outage reports for Ecobee	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Ecobee	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

Ecobee status