Where does Uptimus get the official Groove status?

Uptimus reads the official Groove status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Groove Status Page: https://status.groovehq.com Groove Home Page: https://www.groovehq.com

Groove says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Groove support if the problem continues.

How can I check whether Groove is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Groove outages?

Add Groove to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Groove exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 26, 8:02 PM UTC

Groove status

Help desk software with shared inbox, chat, knowledge base, and more.

Experiencing an issue?

Is Groove down?

Operational

Having issues with Groove?

Share your experience to help others stay informed.

Latest activity

Last 24 hours

Official status checked
All systems operational
Official provider status
Oct 26, 8:02 PM UTC

Groove outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Groove outage map

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Groove outage map

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Groove status history

Official status observations, not measured service uptime.

Groove components

Component name	Status
Groove Inbox Channels — Email status	Up
Groove Inbox Channels — Social status	Up
Groove Inbox Channels — Live Chat status	Up
Groove Web App status	Up
Groove Inbox API status	Up
Groove Knowledge Bases status	Up
Groove Reports API status	Up
Groove Blog status	Up
Groove Slack Integration status	Up

Groove incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	4h 13m	May 28, 20263:47 PM UTC	Yes	Major
Official statusResolved	3h 28m	May 12, 202612:55 PM UTC	Yes	Major
Official statusResolved	15m	May 11, 202610:05 PM UTC	Yes	Critical
Official statusResolved	0m	Apr 11, 20266:30 AM UTC	Yes	Major
Official statusResolved	4h 1m	Jun 2, 20252:13 PM UTC	Yes	Major
Official statusResolved	0m	Jun 2, 202512:40 PM UTC	Yes	Minor
Official statusResolved	4h 20m	Dec 2, 20248:13 AM UTC	Yes	Minor
Official statusResolved	58m	Nov 29, 202412:41 PM UTC	Yes	Minor

Community Discussion

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About Groove monitoring on Uptimus

Uptimus monitors Groove through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 10 monitored components, 50 indexed incidents, 15 maintenance windows and 0 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Groove. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Groove

Get notified when Groove or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SMTP - Mail delivery issues”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 10 Groove components: Email, Social, Live Chat, Web App. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

Database maintenance
Resolved
The scheduled maintenance has been completed.
Started Dec 1, 2024, 09:30 AM UTC · Resolved Dec 1, 2024, 10:00 AM UTC
Database Maintenance
Resolved
The scheduled maintenance has been completed.
Started Nov 3, 2024, 07:00 AM UTC · Resolved Nov 3, 2024, 08:00 AM UTC
Database Maintenance
Resolved
The scheduled maintenance has been completed.
Started Oct 27, 2024, 06:00 AM UTC · Resolved Oct 27, 2024, 07:00 AM UTC
Database maintenance
Resolved
The scheduled maintenance has been completed.
Started Oct 20, 2024, 06:00 AM UTC · Resolved Oct 20, 2024, 08:00 AM UTC
Status Update: Planned Maintenance on Live Chat Service
Resolved
The scheduled maintenance has been completed.
Started Jul 28, 2024, 10:00 AM UTC · Resolved Jul 28, 2024, 02:00 PM UTC
Database maintenance
Resolved
The scheduled maintenance has been completed.
Started Feb 5, 2023, 04:40 AM UTC · Resolved Feb 5, 2023, 05:43 AM UTC
Database maintenance scheduled for Saturday, March 26
Resolved
The scheduled maintenance has been completed.
Started Mar 26, 2022, 06:00 AM UTC · Resolved Mar 26, 2022, 09:58 AM UTC
Planned Maintenance
Resolved
The scheduled maintenance is now complete.
Started Sep 4, 2021, 03:35 PM UTC · Resolved Sep 4, 2021, 04:54 PM UTC

Receive alerts when Groove publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 15 maintenance windows from the available Groove history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Groove or an affected component returns to healthy operation after an issue or outage. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Groove and presents it with the normalized service status. The available history contains 50 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “SMTP - Mail delivery issues”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.

Component status filtering

Choose all components or only the Groove products you use. Official alerts then respect that component selection. Uptimus currently tracks 10 Groove components: Email, Social, Live Chat, Web App. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Groove

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Groove
Comparison criteria	Uptimus	Downdetector
Community outage reports for Groove	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Groove	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Groove reports normal operation. 0 reports were recorded for Groove in the last 24 hours. Last official check: Oct 26, 8:02 PM UTC.

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