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Know what is down before your users do.

Groove logo
Operational

Groove Status

Help desk software with shared inbox, chat, knowledge base, and more.

Source

auto

Category

Communication

Adapter

STATUSPAGE IO

Verified

Pending review

Get alertsOfficial status page

Current state

Operational

Checked 27m ago

10

Components

0

Active incidents

0

Maintenance

20%

90d uptime

SMTP - Mail delivery issues

May 28, 3:47 PM

Service health overview

Operational snapshot

Normalized official status-page data for incidents, maintenance, components, and history.

20%

Known uptime

5 known history days

10

Components tracked

0 outage, 0 degraded

50

Incidents indexed

0 active right now

15

Maintenance windows

0 active or scheduled

Top affected components

Components with the most recent status-page events.

Blog

Operational

1

Email

Operational

1

Inbox API

Operational

1

Inbox Channels

Operational

1

Knowledge Bases

Operational

1

90-day status history

Daily rollup

Component changes, incidents, and maintenance windows grouped by day.

operational

degraded

outage

maintenance

unknown

1

operational days

0

degraded days

4

outage days

0

maintenance days

85

unknown days

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

SMTP - Mail delivery issues
Resolved

This incident has been resolved.

May 28, 3:47 PMResolved May 28, 8:00 PMMajorInbox APIWeb App
Web application and API outage
Resolved

This incident has been resolved.

May 12, 12:55 PMResolved May 12, 4:23 PMMajorInbox APIWeb App
Web application and API outage
Resolved

This incident has been resolved.

May 11, 10:05 PMResolved May 11, 10:20 PMCriticalInbox APIWeb App
Audit system errors causing degraded performance
Resolved

Some operations including logins, ticket creation, contact updates, and email ingestion experienced intermittent failures. We identified and resolved an issue with an internal database table that had reached a storage capacity limit, which caused these operations to fail. The issue has been mitigated and services are returning to normal. Incoming emails are continuing to catch back up as we monitor the recovery.

Apr 11, 6:30 AMResolved Apr 11, 6:30 AMMajor
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)
Resolved

This incident has been resolved.

Jun 2, 2:13 PMResolved Jun 2, 6:15 PMMajorEmailInbox API
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)
Resolved

This incident has been resolved.

Jun 2, 12:40 PMResolved Jun 2, 12:40 PMMinorInbox APIReports API
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)
Resolved

This incident has been resolved.

Dec 2, 8:13 AMResolved Dec 2, 12:33 PMMinorEmailKnowledge Bases
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)
Resolved

This incident has been resolved.

Nov 29, 12:41 PMResolved Nov 29, 1:39 PMMinorEmailKnowledge Bases
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)
Resolved

We've identified and corrected a rogue process putting elevated load on the search cluster.

Nov 25, 10:09 AMResolved Nov 25, 1:36 PMMinorEmailKnowledge Bases
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates)
Resolved

This incident has been resolved.

Sep 26, 8:49 AMResolved Sep 26, 10:31 AMMinorEmailKnowledge Bases

Recent maintenance

Maintenance windows

Scheduled and completed maintenance windows are separated from incidents.

Database maintenance
Completed

The scheduled maintenance has been completed.

Dec 1, 9:30 AMResolved Dec 1, 10:00 AMMaintenanceEmailKnowledge Bases
Database Maintenance
Completed

The scheduled maintenance has been completed.

Nov 3, 7:00 AMResolved Nov 3, 8:00 AMMaintenanceEmailKnowledge Bases
Database Maintenance
Completed

The scheduled maintenance has been completed.

Oct 27, 6:00 AMResolved Oct 27, 7:00 AMMaintenanceEmailKnowledge Bases
Database maintenance
Completed

The scheduled maintenance has been completed.

Oct 20, 6:00 AMResolved Oct 20, 8:00 AMMaintenanceEmailKnowledge Bases
Status Update: Planned Maintenance on Live Chat Service
Completed

The scheduled maintenance has been completed.

Jul 28, 10:00 AMResolved Jul 28, 2:00 PMMaintenanceLive Chat
Database maintenance
Completed

The scheduled maintenance has been completed.

Feb 6, 4:00 AMResolved Feb 5, 5:43 AMMaintenanceKnowledge BasesInbox API
Database maintenance scheduled for Saturday, March 26
Completed

The scheduled maintenance has been completed.

Mar 26, 6:00 AMResolved Mar 26, 9:58 AMMaintenanceKnowledge BasesInbox API
Planned Maintenance
Completed

The scheduled maintenance is now complete.

Sep 4, 3:35 PMResolved Sep 4, 4:54 PMMaintenanceKnowledge BasesInbox API
Database Maintenance
Completed

The scheduled maintenance has been completed.

Aug 14, 8:00 AMResolved Aug 14, 8:22 AMMaintenanceKnowledge BasesInbox API
Database maintenance
Completed

The scheduled maintenance has been completed.

May 22, 8:00 AMResolved May 22, 9:14 AMMaintenanceKnowledge BasesInbox API

About the Groove status page integration

Uptimus tracks the official Groove status page, normalizes upstream events, and separates incidents from scheduled maintenance.

Official source

https://status.groovehq.com

Adapter

STATUSPAGE IO

Alert streams

Incidents, component changes, and maintenance windows.

Public SEO page

Indexable status history for users searching outage information.

Outage map preview

Regional reports can be layered on top of official provider status when user signals are available.

Groove components

Tracked components

Showing 1 to 10 of 10 tracked components.

ComponentStatusTypeLast changed

Inbox Channels

Operational

Group

Not recorded

Email

Email channels

Operational

Component

Not recorded

Social

Social channels

Operational

Component

Not recorded

Live Chat

Operational

Component

Not recorded

Web App

Operational

Component

Not recorded

Inbox API

Operational

Component

Not recorded

Knowledge Bases

Operational

Component

Not recorded

Reports API

API service that powers our Reports web app.

Operational

Component

Not recorded

Blog

Groove's Marketing Blog

Operational

Component

Not recorded

Slack Integration

Operational

Component

Not recorded

Get notified when Groove changes status

Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.

Start monitoringView plans

Show Groove on your own status page

Official provider components

Incident and maintenance separation

Workspace alerts and webhooks

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Frequently asked questions

Is Groove down right now?

Groove is currently marked as Operational in Uptimus based on the latest official status page check.

How often does Uptimus check Groove?

Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.

Are maintenance windows counted as incidents?

No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.

Can I get alerts for Groove?

Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.